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“terrible hotel avoid”
Review of Hotel Max Prestige

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Hotel Max Prestige
Ranked #13 of 24 Hotels in Budva
Belfast, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“terrible hotel avoid”
Reviewed July 20, 2013

The previous two reviews I can totally agree with as we had the same experience. When we arrived and checked in we were given our room key and left to our own devices no help with luggage although some man appeared went to lift the cases and then put them back down and disappeared. We also were given a menu to pick out dinner for that evening. Which was badly typed on a4 paper with very limited choices. When we got to our room we discovered it had no balcony just a window overlooking the very busy street apparently this is what is classed as a good view NOT. When we asked in reception could we have a balcony room they said we did not request one and the hotel was fully booked. I am a world wide traveller and have never had to book a balcony in my life. The food in the hotel was so bad you just could not have eaten what was served truly it was inedible, we had to eat out as the couple of times we did eat there we ended up with really bad stomach pains, so we had paid quite a bit for half board and were out more expense with eating out. which we had not budgeted for most definitely not a 4star hotel

Room Tip: if you choose this hotel request a balcony
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gregg m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Serbian first
  • Swedish first
  • Any
English first
Belfast, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 20, 2013

The review written by the traveller from Glasgow in June 2013 could have been written by ourselves! We just returned last night after one weeks stay at this hotel and I can honestly say it is the worst hotel ever. We stayed half board and belive me it wasnt cheap so we hadn't budgeted for buying meals out but we had to to survive. Breakfast a disgrace - food that was meant to be warm was cold and on the opposite end of the scale food that is meant to be kept cold for safety reasons was luke warm in the non refridgerated conditions! The limted choice in evening meals resembled either baby food or vomit! and when you just couldnt face another mouthful you were asked by, I presume the same waiter as in the other review, did we not like? so it got to be be it made us very on edge. The hotel appeared to be cleanish but yes did stink of smoke! The staff were friendly enough but then thats what they are paid for and I expect they put in a bit further effort for tips but im afraid tips did not come readily to us for handing out. Also we didnt have air conditioning for 2 days and it wasnt in lack of effort in complaining to the staff - we were told that the general air conditioning wasnt working but they were working on it! For the money we spent on this holiday we could have been maybe somewhere else in a far superior hotel. As soon as I get my case unpacked I shall be making my complaint to Thomas Cook!!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Edie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 12, 2013

We recently stayed in Hotel Max Prestige Budva. Firstly on arrival the hotel looked ok and the staff very friendly. We were handed a very poorly typed/spelt menu for to chooes our evening meal. Every night it was a choice of 2 soups and 3 main courses. Well the food was terrible, so bad on 2 occasions we just coud not eat it. We were not alone on this. There was only one other couple staying in the hotel and they one night asked if they could chande their dessert to ice cream, to be told NO. There were no fresh vegetables or fruit on offer, It was apparent they used tinned vegetables.
The times I could not eat the food, the waiter asked if I did not like it and did not offer any replacement. We were also advised that we could NOT take any food into the hotel or use the fridge in our room. If we did the food would be removed!
I asked one morning if I could have a banana as we had had no fruit offered, again it was refused.
After 5 days some other guests arrived and the hotel changed the breakfest to a buffet and we were then told we could no longer have an omelette. They served cold fried eggs and a selection of cheap cooked meats and a little cheese, none of which were kept cool. Milk,yogurt, juice etc were all sitting out in the warm dining room.
We had been getting fresh coffee from the machine but when the buffet started that too changed to instant coffeee which you had to make yourself by boiling a kettle they put out. When we asked for our usual coffee we had to pay for it. We were shocked at this as it was totally outrageos considering this was supposed to be a 4* hotel.
We were in a "superior room" which turned out to be NO differnet to the regular room. Our room stank of smoke as staff were smoking on duty and the smoke drifted up the stairwell,We had to use a blanket to block the bottom of our room door, which helped a lot. We had cigarette burns in our carpet and the matress of the bed.
The hotel is on a very busy,noisy road in a residential area and is about a 25 minute walk to the town and beach.
The hotel has a nice pool but we witnessed the pool towels are re-folded between use,therefore you are given someones used towel !!!!!!! YUK
We tried to contact the Balkan rep,but she did not answer our calls.
We ave complained to Thomas Cook and are awaiting the outcome.
Budva is a nice old town to visit for a day but the beach was dirty,covered in litter and cigarette ends. Go for a day trip but please don't waste your money here. And please do not waste money on Max Prestige.The locals are very unfriendly, we did not feel threatened here but you had to move off the pavements to let them get passed, very rude people.

Go to Kotor, it is beautiful and clean.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank howwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
103 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed December 9, 2012

We have stayed here couple of times and each time we had great time. The staff and manager are simply great and ready to help you as they can. The poll are is nice and we enjoyed it. Breakfast is ordinary but it is ok. There is a free parking and downtown is not that far.
We experienced three room types but all of them were either great or very good (difference in size and view). Anyway, place to return and recommend.

Room Tip: Poll view anyway.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Voyagepreneur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed September 6, 2012

We stayed here for a week in July before heading to Croatia for our second week. I have to say I was very impressed with this hotel. At first we were given a room that was very big but we didn't like the balcony as it was facing 2 huge industrial sized machines that were giving off a lot of heat and were quite noisy so we asked if we could be moved and the lovely Suzanna couldn't be more helpful. We had to stay one night in the room but then we were shown a different room on the other side of the hotel that was smaller, but had a much better view so we moved! The hotel is very small but thats the beauty of it. The pool area was clean and towels were on the beds when needed. The breakfast was continental and of good standard and if you fancied an meal at the hotel the food was very good. The rooms are clean, a little dark with the furniture so that would be one thing I would suggest lighten up the furniture would then make the rooms look bigger and brighter. Finally the staff are all fabulous especially Suzanna who could not be more helpful if she tried! Anything you needed or wanted she would go out her way to help you. The night of the Olympic Opening Ceremony we asked if it could be put on the TV in reception and she managed to get it on for us and we watched it along with another English family. We forgot to take a travel plug and she gave us one. Honestly lovely girl and very helpful.
Budva is not really our cup of tea very much as people have said Blackpool mixed with Benidorm but we loved the old town so we went there most nights (30 min walk) but we did plenty of trips to see the gems of Montenegro and I would highly reccomend seeing Kotor, stunning place!
Honestly you will not be disappointed with this hotel, give it a try!

Suzanna if you read this I managed to lose your email address! I wanted to ask I lost a white top when we transfered from the hotel to Croatia I didn't have it when I arrived it in Croatia I wondered did I leave it in the room?! It's really bugging me what happened to it! Our rep was suppose to contact you but never heard anything! I also wanted to say thank you for everything you are just fabulous! Thanks for making Montenegro even better!

Room Tip: Just see if you can have rooms that are infront of reception and avoid those behind if you like a ni...
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SallyTNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maribor, Slovenia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 27, 2012

I ve stayed here for 4 nights with my girlfriend and we had really nice time. Budva is lovely place on the coast with lot of tourists in the middle of summer(end of July). Bad thing for this place is that is little bit too far away from beach,but for young people is not so much big problem as it could be for people like my parents are. Breakfast ,staff,cleanlinnes is ok.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janko K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
77 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed August 20, 2012 via mobile

nice place, pleasant breakfast, good pool, location not bad it cost 5 EUR Taxi to drive to the beach, rooms are OK, friendly staff. easy to find place everybody knows this place, close hotel there is super market were you can buy some staff. pool is always cleaned and worm. it worth to mentioning that housekeeping works pretty well.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Keresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Max Prestige

Property: Hotel Max Prestige
Address: Zrtava fasizma bb, Budva, Budva Municipality 85310, Montenegro
Location: Montenegro > Budva Municipality > Budva
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #13 of 24 Hotels in Budva
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Max Prestige 4*
Number of rooms: 27
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