The previous two reviews I can totally agree with as we had the same experience. When we arrived and checked in we were given our room key and left to our own devices no help with luggage although some man appeared went to lift the cases and then put them back down and disappeared. We also were given a menu to pick out dinner for that evening. Which was badly typed on a4 paper with very limited choices. When we got to our room we discovered it had no balcony just a window overlooking the very busy street apparently this is what is classed as a good view NOT. When we asked in reception could we have a balcony room they said we did not request one and the hotel was fully booked. I am a world wide traveller and have never had to book a balcony in my life. The food in the hotel was so bad you just could not have eaten what was served truly it was inedible, we had to eat out as the couple of times we did eat there we ended up with really bad stomach pains, so we had paid quite a bit for half board and were out more expense with eating out. which we had not budgeted for most definitely not a 4star hotel
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