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“Renovated hotel with bad old service” 3 of 5 bubbles
Review of Central Plaza Hotel

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Central Plaza Hotel
Ranked #1 of 2 Hotels in Piatra Neamt
Anonyme Island, Seychelles
Level Contributor
137 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
“Renovated hotel with bad old service”
3 of 5 bubbles Reviewed July 20, 2012

Beeing renovated is the only place to go. Parking is not reserved for the hotel and you need local currency to get your car out ( stamp on the reception make it half price).
Very noisy and smoking allowed ( I booked thru booking.com and no kingsize bed and no smoking room was reserved or they can not read).
Sleeping quality is ok , room big enough for 1, bathroom pretty small and very hot in the morning.
Air condition working very slow ( need hours to reduce the temperature with 2 degrees..and , always at 4 .oo in the morning very noisy !!??).
Bad coordination between reception and cleaning stuff .
Breakfast : the worst I have seen in East , so far .( a very big and impersonale hall with table for 8 and sleeping waiters who take care of themselves first , 1 hour before 10.oo h , all was empty and the waiter offer me some potatoes..).
Invaded by tourist buses , the lobby and the ,big , breakfast hall are overpopulated.
No flair at all, just a stopover , beeing the only "modern" hotel.
Renovated not = better !!!

Room Tip: Rooms looking over the street and park place are really noisy as all the city center !!!
See more room tips
  • Stayed July 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Andre D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinRoca, General Manager at Central Plaza Hotel, responded to this review, July 21, 2012
Dear Andre D,

Thank you for your review.

I am sorry that your experience didn't rise up to your expectations.

I will look into the problems you mentioned as soon as I get in the office.

Please let us now when you will visit us again in order to offer you a free upgrade.

Best Regards,

Catalin Roca
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

168 reviews from our community

Traveler rating
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    3
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • English first
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English first
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed July 11, 2012 via mobile

A hotel renovated to the American standards. The rooms are large, modern and extremely clean. Fantastic choice! I will highly recommend it.

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lsoaita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinRoca, General Manager at Central Plaza Hotel, responded to this review, September 7, 2012
Dear Isoaita,

Thank you for your kind words.

Hope to see you soon.

Best Regards,

Catalin Roca
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed May 23, 2012 via mobile

The hotel was recently renovated and I got an extremely good deal for my room. I found the staff to be helpful and the room to be very clean. The view from the 10th floor was amazing. The only shortcomings were the choice of the shower glass (only to the half ofthe tub) and the lack of a garbage can in the room plus the missing Kleenex, which seems to be standard in Romania (no points deducted for this)

  • Stayed May 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank DemandingTraveller7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinRoca, General Manager at Central Plaza Hotel, responded to this review, June 7, 2012
Dear DemandingTraveller7,

Thank you for your kind words.

We have taken into consideration your sugestions and will solve them as soos as possible.

Hope to see you soon,
Catalin Roca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 31, 2012

I stayed in Piatra Neamț this month and was very nice surprised by Central Plaza Hotel. The rooms are very well designed and the food is great. Loved the free internet.

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Bicutza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinRoca, General Manager at Central Plaza Hotel, responded to this review, June 7, 2012
Dear Bicutza,

Thank you for your review.

Hope to see you soon,
Catalin Roca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Piatra Neamt, Romania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 29, 2012

I stayed in this hotel a few days ago and I was really impressed. Very good value for money. The free wireless internet was a nice touch. The lobby acts as a gallery where you can see a lot of paintings from local artists. Surely will come back.

Room Tip: You should try the Superior Room - best view of the city.
See more room tips
  • Stayed March 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Emilian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinRoca, General Manager at Central Plaza Hotel, responded to this review, June 7, 2012
Dear Emilian S,

Thank you for your review.

We are changing our collection of paintings once every 2 months.

Most of our collection belongs to local artists that are well known beyond the borders of Romania.

Hope to see you soon,
Catalin Roca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 18, 2012

hi my name is georgeta we stay in january in 2012 for a week and everything was fantastic there,the hotel was just renoveted.the breakfast was fantastic

Room Tip: is very nice hotel in the center of piatra neamt,i will recomend to anyone,i am from piatra neamt bu...
See more room tips
  • Stayed January 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank georgeta l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinRoca, General Manager at Central Plaza Hotel, responded to this review, June 7, 2012
Dear georgeta l,

Thank you for your kind review.

We have taken into consideration you suggestions and I can say that they are already solved.

Hope to see you soon,
Catalin Roca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Central Plaza Hotel

Property: Central Plaza Hotel
Address: Piata Petrodava, Piatra Neamt 610033, Romania (Formerly Central Hotel)
Location: Romania > Northeast Romania > Neamt County > Piatra Neamt
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Piatra Neamt
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Central Plaza Hotel 3.5*
Number of rooms: 155
Official Description (provided by the hotel):
Central Plaza Hotel, Piatra Neamt, features 155 elegant guest rooms, each equiped with top quality amenities such as: Satellite TV, 32” LCD television screen, free of charge wireless internet connection, laptop size safe box, minibar that make this location the most comfortable and modern in the area. Guests can choose from five distinct room types: the warm and relaxed Premier Room, the intimate Superior Room that offers a breathtaking view of the city, the generous Junior Suite equiped with a modern working zone, the unique Interconnected Room or the Senior and Presidential Suite. ... more   less 
Reservation Options:
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Also Known As:
Central Hotel Piatra Neamt

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