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Review of Quality Inn

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Quality Inn
Ranked #2 of 4 Hotels in Calera
Reviewed March 19, 2007

This hotel does not live up to the Holiday Inn Express standards of other locations. It is a dump! Most Holiday Inns permit cancellation of a reservation up to 6:00pm on the day of arrival. Not this one. You must cancel 24 hours ahead or you're credit card is billed for the room cost. That policy on this particular property results in it being too late to cancel by the time you arrive and see what a dump the place is. It looks like Holiday Inn bought an old, rundown motel and put their sign out front. It is not the same as the nice, newer Holiday Inn Express hotels we are all accustomed to seeing. We left without using the room and complained to Holiday Inn headquarters, which did nothing. They pointed out the 24-hour cancellation policy and charged my credit card for the room cost, even though we never stayed there. Because of their lack of concern, we would never use Holiday Inn lodging anywhere because they do not care if you are a satisfied customer or not.

  • Stayed: January 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank MacGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 5, 2006

We stayed here for the Day Out With Thomas event which is only about 3 miles from this hotel. This hotel was very clean, room smelled fresh, and beds were comfortable. Staff was nice and friendly. Not much else to do near this hotel, but for the Thomas event, it was perfect.

  • Stayed: March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Thank mom2five69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 357 Highway 304, Calera, AL 35040-5505
Phone Number:
Location: United States > Alabama > Calera
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #2 of 4 Hotels in Calera
Price Range: $82 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
The Quality Inn hotel is located in the heart of downtown Calera providing easy access to many popular Alabama attractions. This Calera, AL hotel is close to local points of interest like the Dixie Railroad Museum, the University of Montevallo and the Verizon Wireless Music Center arena. ... more   less 
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Also Known As:
Holiday Inn Calera
Holiday Inn Express Calera
Calera Holiday Inn

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