This hotel does not live up to the Holiday Inn Express standards of other locations. It is a dump! Most Holiday Inns permit cancellation of a reservation up to 6:00pm on the day of arrival. Not this one. You must cancel 24 hours ahead or you're credit card is billed for the room cost. That policy on this particular property results in it being too late to cancel by the time you arrive and see what a dump the place is. It looks like Holiday Inn bought an old, rundown motel and put their sign out front. It is not the same as the nice, newer Holiday Inn Express hotels we are all accustomed to seeing. We left without using the room and complained to Holiday Inn headquarters, which did nothing. They pointed out the 24-hour cancellation policy and charged my credit card for the room cost, even though we never stayed there. Because of their lack of concern, we would never use Holiday Inn lodging anywhere because they do not care if you are a satisfied customer or not.
- Official Description (provided by the hotel):
- The Quality Inn hotel is located in the heart of downtown Calera providing easy access to many popular Alabama attractions. This Calera, AL hotel is close to local points of interest like the Dixie Railroad Museum, the University of Montevallo and the Verizon Wireless Music Center arena. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Priceline, Travelocity, Cancelon, Evoline ltd, TripOnline SA and getaroom.com so you can book your Quality Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Calera
- Holiday Inn Express Calera
- Calera Holiday Inn