First things first - if you're planning on using the discount voucher from Trip Advisor, make sure you email the hotel to confirm that the voucher is redeemable and then print your email correspondence to present at check-in. On arrival, the receptionist tried to inform me that the voucher was not valid when reservations were made online. Only when I showed her the voucher AND my prior email to management was I given the 20% discount in credit with which to pay for food, drinks and other services.
Overall, the hotel is decent. The grounds are beautiful but there is some work being undertaken to build a new pool. It's by no means disruptive though. The rooms could do with a bit of improvement, however. Our room was clean but the paintwork needed retouching and the beds were pretty uncomfortable (especially when a wheel broke off one unexpectedly). The mosquito screen also had a hole in it, while the plywood placed over the window above the door (presumably to minimise light into the room at night) was flimsy and poorly fitted.
Food is good but a little overpriced but given that there is little on offer in Ica itself, this is perhaps understandable. The staff are very friendly and everyone made an effort to say hello when we passed them. Additionally, the tour operator in the hotel, comes highly recommended. If you want a good value and personalised trip to Paracas, Huacachina, the vineyards or Islas Ballestas, she's worth paying a visit.
In summary, this is a perfect place for families with plenty on offer to keep kids occupied. Once renovations are complete (hopefully in the rooms too), this will surely be a 4 star resort.
- Official Description (provided by the hotel):
- Rest and have fun in the middle of nature! Las Dunas Hotel is an oasis located in the middle of the desert at 300 km south of Lima, it owes its name to the sun shining all year round over its gardens, lagoons and towering sand dunes. From here you will be able to start your experience discovering the wonders of Peru. Let yourself be surprised by the vast natural desert of Ica, the enigmatic Nazca Lines, Paracas National Reserve, and visit the old wine cellars in the surrounding areas. ... more less
- Reservation Options:
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- Also Known As:
- Las Dunas Hotel
- Las Dunas Ica