I had a reservation here. I arrived early in the morning, no one was available. I had called the phone number attached here on trip advisor no one answered me. Basically, worst service ever. Not to mention I was stranded and didn't get any help. When i got to the hotel the gates were locked and a man from the hotel told me check in wasn't until 3pm. I work in the hotel industry and expected more from this hotel.
- Official Description (provided by the hotel):
- Cuesta Serena is small owner managed boutique andean-style hotel located just outside of Huaraz. It boasts some luxurious rooms with beautiful furnishings and attention to detail, in a picturesque setting called Callejon de Huaylas, Peru. The food is fresh and organic with vegetarian, vegan and gluten free options. The personalized service is something we pride ourself on. The hotel sits on top of a Cordillera Negra's hill overlooking multiple white glaciers including the majestic Mount Huascaran (22,205 ft.). Cuesta Serena is 30 minutes away from Huaraz in the district of Anta (7,800 ft.) ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda and Priceline so you can book your Cuesta Serena Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.