Prior to our visit in Huaraz we looked into companies to go to the Santa Cruz trek with. Having read their reviews we decided to go look for a different agency. Unfortunately, we ended up booking this trek thru our hostel, which, as it turned out, meant going with Galaxia...
First thing first, the Santa Cruz trek is amazing! The scenery is unbelievable and breathtaking! It is not that difficult, and actually can easily be done with a private guide or alone (which will be also much cheaper!)
Now, the tents we got weren't made for this kind of climate. They weren't warm and got wet fast. Although dinner and breakfast were ok, for lunch we got only a small bag of snacks and one sandwich, which wasn't enough for the whole day. The guide in not really a guide, he just knows the way - so don't expect any info while you're there or any kind of breaks. We were promised to be two gropes of 8 people maximum and ended up being one group of 17! We didn't have enough space in the dining tent (which was leaking also...) and because we walk relatively slow didn't meet the guide and the rest of the group until we reached the campsite.
Due to the reviews we made it clear from the first second that we're not going to do this trek in three days, although half of our group did, so for the two last days we were just 7, which made everything nicer.
Moreover, in two different occasions, my boyfriend and I forgot a warm hat and sunglasses outside, and found it worn by the staff... Rude!
This is one of the cheapest companies, but still, we know of at list one other agency (Andescamp) that charges the same but gives a lot more!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.