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“NOT WORTH THE PRICE!”

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Hotel El Tumi Huaraz
Ranked #7 of 17 Hotels in Huaraz
Reviewed July 13, 2012

We got there at 5.30 pm without a reservation but were told that a room would be ready for us a 8.30 pm... .... zzzz...zzzz it is 10.30 pm and the room is finally ready El famoso " en un ratito" Peruano did it again.
The room is very clean but right away we notice that the TV remote control did not work, we never got another one even after calling the front desk twice!
We did try the Extra services on the top floor while waiting for our room:
1. the jacuzzi : water flow to fill it up is too slow= 2o minutes wait, the shower handle on the side of the Jacuzzi is broken.
2. Massage: 3 minutes after the massage starts the masseuse picks up the phone and let you dry face down for 10 minutes

NOW PAY ATTENTION TO THIS:
In Peru there is an official book in all the hotel and business that is reviewed by the government it is called the "Libro de reclamacion" if you request it the biz owner must give it to you and you can file a complain, this is no Joke it will have consequences... Unforunately in the case of the Hotel El Tumi it seens that the staff is told to give you a fake one or more clearly the non official one. My wife is Peruvian and could tell the difference right away , we will file a complain with Indecopi which is the consumer affairs protection agency so this is investigated. Heavy fines are given to Businesses trying to hide or do not have a complain book.

  • Stayed: July 2012, traveled with family
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5  Thank pascal v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 - 23 of 146 reviews

Reviewed April 28, 2012

On the positive side I would say that the staff is very friendly. They allowed us a very early check-out which was very helpful after an overnight bus trip.
Rooms are clean and spacious but in a dark and old fashioned style.
There were mainly mining workers staying there.
There is coca tea available on reception all day, it was very good.

On arrival the room was freezing cold, we asked for portable heaters.
The windows and door to the balcony have gaps so we got all the noise and fumes from traffic.
We changed room but this one overlooked the hotel garage where workers turned their cars on from 6am, letting the engines running for hours, chatting loudly and blowing the horn.
We saw a truck inside the garage with three dead pigs staying there all day.
Also when we arrived there was no electricity but the hotel had a generator running.
On the second day there was only hot water but no cold water and we couldn't even flush the toilets.
Our booking included breakfast but nobody could agree which type of breakfast we were allowed to, generally people pay extra from the menu. It took a long time to sort this out, they even had to ring the office in Lima!
Dinner was good.
Next time I will try La Joya hotel, on the same street, it seems to have better reviews.

Room Tip: There seem to be some rooms that don't overlook the street or the garage, you'd better ask t...
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  • Stayed: April 2012, traveled with family
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6  Thank CCCTUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2011

We stayed at Tumi for 4 nights while visiting Huaraz and enjoyed the stay. The hotel is conveniently located 2-3 blocks from the main square and within easy walking distance to restaurants etc. HotelTumi caters for a mixed of foreign and local tourists.

We stayed in the Suite on the 2nd floor. I had originally reserved a double room, but managed to negotiate a good discount for the suite. The suite was very spacious (double the size of the double rooms I would say), well appointed and and clean. It has a king size bed, a small living room with TV, DVD and a large round table with 4 chairs. The room had carpet floors and a large heater. We were there in August and although cold outside, did not need the heather in the room.

The bathroom was good size. Good water pressure, lots of hot water, which was nice after a day's treck. The reception staff were frienfly. I speak Spanish, so not sure about their level of English. They have a spa on the 5th floor where I had a good massage one evening. I did not eat in the restaurant as there are many other choices around, no can't comment on the food, although the restaurant always seemed busy.

Overall Tumi was a good choice and despite the additional costs to upgrade to the Suite, much cheaper than hotel Andino. I would recommend this hotel if you are looking for a central mid range+ base and do not wish to pay the Andino rates.

Room Tip: Doubles face inside, Twins are a bit more spacious and face the street. Ask for a high floor (piso a...
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  • Stayed: August 2011, traveled as a couple
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1  Thank Vitzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2011

I stayed at El Tumi on two occasions during July 2011 with a friend of mine. The hotel was a pleasant surprise from the start, and we enjoyed our stay. The only issue was that for a couple of days we lacked hot water.

The staff speaks a little of English, and are friendly. Especially the staff in the restaurant and the bar made us feel very welcome, every time.

Ear plugs may be a good idea, especially if you happen to stay there during festive season.

Location is very good, very near to Plaza de Armas and downtown services. The hotel is well recognized by taxi drivers around Huaraz area.

  • Stayed: July 2011, traveled with friends
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2  Thank jahonen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2011

We stayed at the El Tumi for 2 nights and we enjoyed every bit of it. The restaurant is amazing with great food and great friendly service. The rooms are clean and comfortable, we also used the steam room which is great after hiking. I do recommend getting rooms away from the street which are very quiet. (We stayed at room 414). They have a lounge on the 4th floor with great views and in the lobby area they have computers which are old but free. For us it was a great experience and made all the difference.

  • Stayed: May 2011, traveled as a couple
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Thank Guidowalter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2010

my husband and i have been visiting Peru for many years and we always checked hotels around $50.00 per day. This hotel 'El Tumi' has giving us the best service and best deal among all the hotels visited. The restaurant was clean, efficient service and good food; the rooms were impeccable, the even offer saunas and zen body treatments. We had hot water which is difficult to get at this price. We do strontly recommend this hotel. Huaraz is a wonderful place to visit.

  • Stayed: August 2010, traveled on business
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Thank dextre7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2010

This is a great basic hotel in Huaraz. There is a lack of decent, mid-priced accommodations. This one was about $55 for two. They are gracious hosts, have tea and water for you to serve yourself at the lobby, they have parking, good hot water pressure, cable TV, WIFI, but...
the lobby computers are kind of antique, not a good restaurant, breakfast not included, there was a noisy cock that woke us up very early.

  • Stayed: July 2010, traveled as a couple
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Thank LimaNicodemo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel El Tumi Huaraz

Address: Jr. San Martin 1121 | Huaraz - Ancash, Huaraz 02000, Peru
Phone Number:
Location: Peru > Ancash Region > Huaraz
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites
Hotel Style:
Ranked #7 of 17 Hotels in Huaraz
Price Range: $69 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel El Tumi Huaraz 3.5*
Number of rooms: 82
Official Description (provided by the hotel):
Located 3 blocks away from the Main square in Huaraz, Hotel El Tumi offers you the best stay with the personalized attention that characterizes us and all services necesaries to make your experience in Huaraz unforgettable. ... more   less 
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