The staff was not very communicative and the rooms were not that nice. Mind you, it calls it self a hostel, and I was expecting a "hotel", so in a sense it's my bad. I had to check out at 12:00 but didn't need to catch a train until 5. As I was sick that day, I asked them if I could stay in my room until the train and they said I would have to pay an extra $17. Which was fine, but during that whole period, the cleaning staff used my room as a home base for cleaning the other rooms on the floor and never left, so I couldn't use it. Therefore I stayed sick in the lobby. When I explained that the cleaning staff was in my room and I would like my $17 back, they made a big production about it, getting other staff and managers to agree to it. There was an unpleasant odor, but to be fair, the whole town doesn't smell too pleasant. At the bar, I had the only pisco sour in three weeks that didn't taste good. Even I, a humble foreigner, learned quickly how to make a great pisco sour. In sum, as a "hostel", maybe it meets the needs of those expecting a hostel. I wasn't expecting that.
- Also Known As:
- Hostal El Santuario Hotel Aguas Calientes
- Hostal El Santuario Aguas Calientes