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“A picture is worth a thousand words but in one...."Gross"” 1 of 5 bubbles
Review of Rupa Wasi Lodge

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Rupa Wasi Lodge
Ranked #12 of 24 Hotels in Aguas Calientes
Cleveland
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“A picture is worth a thousand words but in one...."Gross"”
1 of 5 bubbles Reviewed April 25, 2008

During our 13 day trip to Peru, this was the only MAJOR disappointment. I booked this after reading the tripadvisor reviews, as tripadvisor has never let me down before. I booked 3-4 months in advance when the reviews were still good, now they are not so good. We only stayed one night at $80.+ dollars. When we arrived at the lobby (Office) after 92 steep steps it smelled very molding. When we arrived at our assigned room (#4) all of the doors and windows were wide open. They obviously were trying to circulate air because when we did close the door the mold smell was horrible. The room appeared clean but very run down. There was a double and a single bed, as we asked for their "best suite". There is no night stand, dresser, closet or even hangers, so we were grateful for the extra bed to set things on otherwise you would have to use the floor. The single bed had a small night stand but it was very warped on the top and everything leaned to the left front, alot. The wall sconce shade looked like it had been through a flood, the bedding appeared clean but very old, the pillows are old small and flat, and the "fresh" orchids in the room were dead. It was dark, and damp and quite frankly scary. When we went to wash up, there was no water in the sink and shower. My husband went down to tell the management and after 15 minutes the water was back on. We immediately noticed mosquitos and a large wasp in the room which led us to discover that there was NO GLASS in the front and one side window. My husband went down again to ask them about the bugs at night, the gentlemen responded that they did not have a mosquito problem in Aquas Calientes. (That night we killed 5 of them in the bathroom alone) and left the bugs smashed on the walls as proof. As in most of Peru there are no bath products, only hand soap so be prepared. Now for the bathroom as you will see in our pics, Mold on the shower curtain & ceiling. The window above the toilet led to under the building and was open and bugs where coming in and out. The shower was a mess and honesty, I was affraid to shower alone. I made my husband come in with me! The only light was a bulb sticking out of the wall. The toilet paper was on the counter (no holder). We immediately went into town to find another room. To no avail, we had to stay at Rupa Wasi. After an exhausting day at Machu Picchu, we slept for about 2 hours before the overpowering smell of the mold woke us up. We opened the door to the outside and closed the bathroom door and were able to sleep a couple more hours. The bathroom is the obvious cause of the mold. At about 4 am it started to rain which made it impossible to sleep because of the metal roofs. We were up and out of there early and didn't stop for breakfast. Also, when you are traveling light, the ridiculously huge wooden key chain is stupid. ( Can't put it in a pocket, thats for sure) A bottle of water to brush your teeth would have been nice. This "eco" lodge may be great for the 20 something backpacker but for middle American 40 somethings...spend the extra money and go somewhere else. Our pictures say it all.

  • Liked — They made a good Pisco Sour in the bar.
  • Disliked — Moldy run down accommodations
  • Stayed April 2008, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank michelleatthebeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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581 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
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English first
Maui, Hawaii, USA
Level Contributor
184 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 bubbles Reviewed April 23, 2008

Located in trees above town.
Nice to be away from town noise and action.
Great staff and food is excellent.
Definately stay in upstairs rooms only.
We stayed in room 1 downstairs and would not reccomend.
The celings are low, and you hear foot steps from the room above you everytime someone walks. Room 1 was dark and they have problems with ventiation = Moldy smell.
Its a great place to stay, just not in downstairs rooms.

  • Liked — location and staff
  • Disliked — that upstairs rooms were not avail for our stay
  • Stayed April 2008
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank HawaiianStyle808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed April 21, 2008

We were a little disappointed by the Rupa Wasi hotel. When we read "eco-lodge", we expected a place with an eye toward conservation and a natural setting. Our windows faced an alley and had no views of any nature at all (which we know for sure, as one of the windows had no shade or curtain). Also, the room appeared to be entirely constructed out of hardwoods. None of this said eco-lodge to me.

We did, however, manage to commune with nature in that our windows were all open when we arrived and the room was horribly damp. They did provide a dehumidifier but it never fully removed the dampness.

The other problem we had is that we left some of our luggage after we checked out so that we could visit Machu Picchu for the day. When we returned to collect it, it was sitting out on a bench - not very secure!

On the plus side, the bed was fairly comfortable, the room was clean, and the shower was nice and hot. Our room also had a good amount of floor space.

The one thing about Rupa Wasi which we never realized, but you should be aware of, is that it's up probably 100 stairs from the train or bus station. That doesn't sound so bad, but we were staying there after hiking the Inca Trail for the day, and I thought I would cry when I saw more steps. This may not bother you, but you should be aware that it takes a bit of climbing to reach the front desk and any of the rooms.

  • Stayed April 2008, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank kbugs24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco Bay Area
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed April 13, 2008

We were disappointed with Rupa Wasi. At first, when we made the reservation, everything seemed to go smoothly (quick response, professional). We were told we would be picked up at the train station (something most hotels do) but when we arrived no one was there. Someone from Gringo Bills walked us to Rupa Wasi (you walk to all hotels in Aguas Calientes). And the hotel is up many stairs, which at night are not well lit. Rupa Wasi is a couple blocks off the main "square" so is close enough to the bus station, etc. ... but so is everything else in Aguas Calientes because it is such a small town.

Our room was clean enough, but everything was damp (it is humid up there) and the sheets and towels smelled like mold. The toilet kept running and eventually they figured out it was clogged and someone came to fit it. The rooms are also very dimly lit at night so if you want to read before going to bed, bring a flashlight. The shower was okay, there was hot water so I was thankful. The breakfast was fine, bread and jam and yogurt which was tasty and from the valley. We did have them pack a lunch for us which was a roasted vegi sandwich (tasty except for the small rock I found in my sandwich - no I didn't chip my tooth), egg, banana, juice box, cereal bar, and muffin.

It is fairly quiet at night, any sound is drowned out by the roaring river. The owner seemed nice enough, but not really like he wanted to make our stay enjoyable. He would do things for us (like fix the toilet) but it felt like he was doing us a favor. So overall not a good stay and wouldn't return. There are many other places to stay in Aguas Calientes (which overall is a depressing town) and I would recommend staying somewhere else (Machupicchu Inn looked nice) because after a full day at Machupicchu, you want a nice clean place to rest.

  • Liked — The yogurt was yummy
  • Disliked — Moldly smell in sheets and towels
  • Stayed April 2008, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank laurafi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bogota, Colombia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed April 12, 2008

Rupa Wasi is an interesting alternative at Machu Picchu (MP) and proper lodging for one or two nights.

Reservation was easy and rate was adequate for the type of room we selected. Room was on the first floor, wood made and considering that MP is very humid, so is the room.

Beds are comfortable with warm and clean duvets.

Property is located on a hill, so be ready to walk 64 stairs up and down everytime you move somewhere. It's fine and good exercise for any average person, but very old people or disabled should not stay there.

Food is very nice and service at restaurant is very kind, there are plenty of fruits, vegetarian dishes and nice breakfast.

If possible try to get the house on the tree or at least a second floor room: even rate is higher (not that much), view is better and I guess they are far way less humid.

Considering that a trip to MP will take no more than two or three days, Rupa Wasi is a good choice and will be OK to relax before or after your day up in the mountain.

By the way, I recommend thermal waters (10 min. walk from the hotel) before or after your trip to MP and on my own experience, it was better to start my day at MP (arrived there just after 6AM): you have plenty of time to visit the ruins and in case you are interested to climb Wayna Picchu mountain, you will be able to do it around 9AM (mid season), because only 400 persons are allowed to do it every day and it works on a first show-first entrance basis without reservations.

  • Stayed March 2008, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank rmierbar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cwese
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed March 12, 2008

We were not fans of this lodge. Although, there were vary few options and this was one of the cheaper places to stay. It was alright and served its purpose but was definitly not our favorite place. The room smelled very strongly of mold and I think it even made us ill. We kept the dehumidifier running all the time but it was still very moist and damp. There was a very large pile of tine right outside our window and when it rained all night we could not get any sleep at all. Keep this in mind as you will want all of your energy for Machu Picchu the next day. Our wake up call was late as well, which was not cool. Something was leaking in the bathroom (I think it was the toilet) and the hot water was very inconsistant. The bed was fine but the mold and moisture was for too much for us. For breakfast all we got was flatbread and jam, not what I was expecting. We decided not to eat there for dinner, it was more than we wanted to spend.

  • Liked — The price
  • Disliked — The room condition
  • Stayed February 2008, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Cwese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed February 28, 2008

My experience with Rupa Wasi started off well, with a really quick response to all of my emails - sometimes they responded within minutes. However they didn't seem that organised when we actually got there.

There weren't any major problems fortunately, but we'd arranged to stay 2 nights and they only had us down for one night, and then there were silly things, like them only putting 2 towels in the room even though there were 3 people (and 3 beds!) staying in the room. (And they did this both days we were there!)

The staff were friendly, but some of them could have been a little more helpful / professional, and I'm still wondering how one of them managed to carry all our bags up those stairs - I think I managed to count about 66 steps from street level up to the entrance to the hotel. Good exercise, but a little tiring if you do it several times in the one day !

The room was plain but nice, and the beds were amongst the most comfortable we slept on in the whole trip. It was also surprisingly warm in the room at night (I'd expected it to be quite cold). We had a lovely balcony off the room which looked out to a mountain. We spent a fair bit of time sitting out there just enjoying the view.

The hot water in the shower had great pressure, although the temperature varied a little bit from time to time, but given the limited access to hot water that some places there apparently have, we counted ourselves lucky to be able to have hot showers any time of the day or night.

The on-site restaurant was good and the chef was great. In fact, the food we got there was better than pretty much everything else we tried in Aguas Calientes. And the best thing of all was the lunch packs that you can buy there to take with you to Machu Picchu. Good food, good value. You just have to remember to order them the night before.

There is no internet access for guests at the hotel, but there is a big internet cafe close by (in the Plaza de Armas). There are also plenty of little shops nearby, which is very convenient.

Overall, we enjoyed our stay and I would probably stay there again if I get to go back to Machu Picchu.

  • Liked — Comfy beds, good restaurant, view from the room
  • Disliked — Climbing all those steps to get there, service wasn't always great
  • Stayed January 2008, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank OzTabby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rupa Wasi Lodge

Property: Rupa Wasi Lodge
Address: Calle Huanacaure 105, Aguas Calientes, Peru
Location: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#5 Romantic Hotel in Aguas Calientes
#6 Family Hotel in Aguas Calientes
Price Range (Based on Average Rates): $
Number of rooms: 6
Official Description (provided by the hotel):
Rupa Wasi’s unique location provides for spectacular views of the mountains of Machu Picchu. Rooms boasting balconies allow our guests to take full advantage of these surroundings. This design marvel fits together magically with the green surrounding of Aguas Calientes to create a peaceful environment, an invitation to relax. ... more   less 
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Also Known As:
Rupa Wasi Eco Hotel Aguas Calientes
Hotel Rupa Wasi Eco

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