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“Just about perfect!”

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Inkaterra Machu Picchu Pueblo Hotel
Ranked #3 of 24 Hotels in Aguas Calientes
Certificate of Excellence
Reviewed June 6, 2007

Simply to reinforce what most others say - this hotel is absolutely wonderful. The setting is lovely and the hotel makes real efforts to be truly ecologocal whilst not compromising on the luxury and quality of what they offer. Our room had an immense picture window ginving wonderful views of the valley and the cloud forest.

We took several of the guided nature walks and saw some wonderful wildlife. Get to the ecology office early to book your place(s).

The quality of food in both the 'cafe' and the restaurant was exceptional - certainly amongst the best we experienced in Peru.

And what a joy to walk through the grounds in the evening towards the simple but inviting rooms - with lots of space, good level of comfort but no 'modern ' intrusions. So if you want a television and dvd player this is not the place for you. For peace, tranquilty, quality and real atmosphere you will find it hard to do better!

  • Stayed: May 2007, traveled as a couple
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4  Thank Instep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,074 - 2,080 of 2,625 reviews

Reviewed June 5, 2007

I simply loved, loved, loved this hotel! the location was great. the staff was great. the hotels were beautiful and had great amenities... NO TV! what a concept.. You feel one with nature in this hotel.. I can't believe this chain has not expanded!
I can only complain about the gift shop as it was a little pricey but otherwise it was an amazing experience. i would recommend to all!!!

  • Stayed: June 2007, traveled with friends
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Thank NHUSSAIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2007

This hotel is really a group of one and two story buildings, each containing from 4 to 8 units. The buildings are sited on a hill which runs upward from the railway tracks at the bottom of the property. Ask for a 2nd floor room at the top of the hill facing into the forest. This will put you at the furthest distance from any train noise (although trains do not run at night). Service and food were first class except: In our 3 week trip to both the Galapagos and Machu Picchu, this was the property where I was sick from both ends. Stayed for 2 nights and the 2nd afternoon had the Andean Trout for lunch at about 3 pm and was throwing up and had diahhrea by 7 pm. All meals were eaten at this hotel. Staff said that I could have picked up a stomach virus anywhere, and I cannot counter this assertion, but was not ill at any of the other hotels on this trip. Expansive grounds were beautiful and tours of the forested areas away from the buildings was most interesting and informative. I did not know that some orchids were so small as to require a magnifying glass to see. These free 1 to 11/2 hour tours can usually be booked same day. Free internet access available. Do stay a 2nd night to fully experience the surroundings.

  • Stayed: May 2007, traveled as a couple
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Thank TerryCanuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inkaterra_Manager, E-commerce Manager at Inkaterra Machu Picchu Pueblo Hotel, responded to this reviewResponded June 17, 2007

Dear Terry,

Thank you for taking the time to rate us very positively at the TripAdvisor website. We always analyze our guests’ comments in order to improve our services so that each traveler can truly enjoy a great Inkaterra Experience.

Every once in a while some travelers have a period of adjustment in a new environment. In our experience, travelers react different to a new cuisine, and in your case, it is very unfortunately and unusual to hear about the situation you had with the food. Food related problems usually show up between 2 to 36 hours after digestion. We would like to point out that our food preparation exceeds all hygiene requirements and our food refrigeration is adequate. In addition, according to our May Report, we did not have any cases of this nature. Your case was an isolated report that we saw posted on Tripadvisor.

We hope that your overall positive experience more than made up for this situation.

We wish you all the best and hope to see you soon in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2007

We spent one night at the Inkaterra Machu Picchu Hotel on the edge of
Machu Picchu Village (aka Aguas Calientes). It was a splurge, but included full board. Our room was large with a sitting area, working fireplace, oversize bathroom, & 2 beds. The toiletries were all made of natural products & were wrapped ecologically - no plastic.

The staff was very helpful, warm & delightful. We were met at the train, our bags were taken care of, & check-in was very personal, complete w/ iced herbal tea. We took the 2-hr nature walk around the grounds, admiring the flora & fauna (16 different species of hummingbirds). The grounds used to be a plantation & they still grow their own coffee, tea & some other things.

Our meals were excellent, including a huge breakfast buffet at 5:30 so we could get up to Machu Picchu early. We hired a guide through the hotel who took care of everything & showed us around for 3 hours.
We stayed on for another 2 hours before returning to town by bus. Although we had checked out, we were able to relax in the hotel lobby
drinking iced tea until time for the midi-afternoon Vistadome train.

Our bags were taken to the train station & guarded until we arrived. We didn't have to worry about a thing. All in all, it was a delightful 24 hours!

  • Stayed: April 2007, traveled as a couple
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Thank travelmercies68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2007

Excellent! A little expensive but worth it. Lovely rooms, nice bath amenities, incredible food. The Andean Sauna was outrageous, we loved it. All of this at the foot of Machu Picchu. What more can anyone ever want!

  • Stayed: April 2007, traveled with family
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2  Thank chitrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2007

We also thought about staying in the Sanctuary Lodge at the top of the mountain, but the agency suggested this hotel was better and with more services. They were absolutely right!!!. If we would have known how spectacular this hotel was, we would have stayed at least 1 more day in Machu Pichu. The Hotel is embedded in the forest at the end of the town of Aguas Calientes. You can feel in touch with nature and they have small excursions available to do other things beyond just going to the ruins at the top of the mountain.

The public areas are spectacular. A small pool, the river, thee forest surrounding you, the lobby and the bar/restaurants. This is a place to go and enjoy nature and drink a bottle of wine or dinner in these surrounding spaces.

My only complain is that I didn't have a TV in my room, which at the end is no big deal given the fact that we didn't want to spend time wwatching Tv in our room.

Overall, I think is the best option in this small town which will provide all the necessary arrangements to make your trip more enjoyable

  • Stayed: April 2007, traveled as a couple
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4  Thank rpaez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inkaterra_Manager, E-commerce Manager at Inkaterra Machu Picchu Pueblo Hotel, responded to this reviewResponded June 3, 2007

Dear Mr(s). Paez,

Thank you for posting your review and rating our property at the TripAdvisor website. This information will help us improve our services so that future guests may benefit from your experience.
We apologize if not having a TV in your room was an inconvenience. Most of our Casitas do not have a TV in the room in order to offer our guests a completely relaxing natural environment; nonetheless, we do place TVs in the rooms upon request and availability.

We will make sure that this information is given to all our guests in case they would like a TV in the room.

Thank you once again for choosing INKATERRA and for posting your comments. We hope to see you again in the near future.

Best regards,

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Reviewed March 27, 2007

We had thought of booking the Sanctuary Lodge up in the Machu Picchu site, but decided it was just too expensive. So glad we decided to go
with the Inkaterra. It's only a few minutes from the where the bus leaves and you can still make an early bus to see the sunrise from the sanctuary site. Although both mornings we were disappointed by the cloud cover. But getting up there early, gives you the place almost to your self for a couple of hours before the train arrives from Cusco.

The hotel itself is amazing.It's situated in the forest with great vegetation and hummingbirds by the hundreds. You can follow the trails through the forest. It's an eco-friendly hotel, rooms are really nice, beds are comfortable, staff was very helpful and the food in both restaurants was excellent - especially the lunch in the restaurant next to the railroad tracks.

It was our big splurge during our 2 weeks in Peru and money very well spent.

  • Stayed: June 2006, traveled as a couple
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5  Thank bjay3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inkaterra Machu Picchu Pueblo Hotel

Address: Railroad Km 110, Aguas Calientes, Peru
Location: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Spa Suites
Hotel Style:
#2 Spa Hotel in Aguas Calientes
#3 Romantic Hotel in Aguas Calientes
#3 Family Hotel in Aguas Calientes
Price Range: $431 - $1,032 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Inkaterra Machu Picchu Pueblo Hotel 3.5*
Number of rooms: 85
Official Description (provided by the hotel):
This enchanting Andean village hotel is located within 12.3 acres of pristine cloud forest. The spectacular grounds are laced with paths that wind past waterfalls and trails, and organic gardens that wander through the misty forest. A place to relax, while exploring nature and encountering the wonders of the Incan civilization, experiencing authentic travel. ... more   less 
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Also Known As:
Inkaterra Hotel Machu Picchu
Machu Picchu Pueblo Hotel
Machu Picchu Inkaterra Hotel
Pueblo Hotel Machu Picchu

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