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“The BEST hotel for Machu PIcchu” 5 of 5 bubbles
Review of Inkaterra Machu Picchu Pueblo Hotel

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Inkaterra Machu Picchu Pueblo Hotel
Ranked #2 of 24 Hotels in Aguas Calientes
Certificate of Excellence
Mountain View CA
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“The BEST hotel for Machu PIcchu”
5 of 5 bubbles Reviewed June 21, 2006

We stayed at the Machu Picchu Pueblo Hotel for one night in early September 2005 as part of a tour. My only regret is that we did not have a 2nd night there. Our group hiked the last 12km to Mahcu PIcchu (from KM 104) and then took the bus down to Aqua Calientes and checked in to the MP Pueblo Hotel. We had a wonderful dinner there, and we were up early next day to go back to the ruins. The hotel breakfast buffet was fantastic, with hot items cooked to order rather than in warming trays as at most hotels. If you have time there is a sanctuary for the native Peruvian Spectacled Bear, but it has limited hours which did not coincide with our schedule. There are also lush gardens with beautiful orchids, there were hummingbird feeders which attracted amazing varieties of hummingbirds. It is really a wonderul place. The rooms were simple but very nice, with nice amenities in the bathroom. We had no trouble with bugs but we were there in September at end of dry season.

If you are up to it do that hike into Machu Picchu from KM 104, you need permits and should go with a guide but it is a fantastic hike. We did it in about 7 hours including an hour break for a sack lunch and a few other short breaks along the way. There is a hostel at half way point for bathroom break. Not sure if you would want to do it in wet season, also trekking poles (note: you cannot use them in the ruins without tip protectors) are very helpful as you climb a LOT of stone steps on the trail, the incas must have invented the first stairmaster...you definitely will feel the burn after that hike!! A note on food, another posting recommended avoiding salads/fresh fruiit. I agree, even at the Santuary hotel, a couple in our group ate salads at the lunch buffet and did not feel well after even though the guides assured us that it was safe to eat. So best advice eat only cooked food even if you are staying in 5 star hotels.

  • Stayed September 2005
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
10 Thank perutourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Chicago, Illinois
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 bubbles Reviewed June 16, 2006

Visiting Machu Picchu was the highlight of our 3 week trip to Peru and Chile last month, and we were especially looking forward to staying at the Pueblo Hotel. However, we wound up somewhat disappointed with our experience there.

It's a good hotel, don't get me wrong. The staff is great - they greeted us at the train station and took our bags to the hotel so we could go directly to the ruins. They were always very nice and helpful. The hotel itself is in a great setting, with lush greenery and flowers and birds. The architecture of each cabin is nice.

However, we paid $550 for a junior suite, which, on their website, looks beautiful. Our room was small and really simple - beds, bathroom, fireplace. Oh, and we had a table and two chairs. Not to mention unwanted guests - bugs galore. Flying bugs, crawling bugs, bugs everywhere.

I understand that the hotel sits in the middle of a cloud forest - BUT - we also stayed at the Reserva Amazonica (who is also run by Inkaterra who runs the Pueblo), in the middle of the Amazon Rainforest, and we didn't encounter one single bug there. I was spraying DEET everywhere. It wasn't a comfortable night's sleep, worrying about what bugs would be crawling up the headboard or how many mosquitos would bite us that nght.

Then, the water. We did not have hot water. Ice cold water is what we had. For the amount of money we paid, I at least would have expected hot water - or even lukewarm water - not ice cold water. My father was a bit sick (he caught a cold in Cusco) and the shower in cold water didn't help his condition.

We had to call a doctor the next day for my father, and the hotel staff was very helpful with that, and my dad even tried to sweat the cold out in ther sauna, which he said was a nice experience.

Overall, we found the Pueblo average, and in comparison to the Reserva Amazonica, we found it sub-par. We were sadly disappointed.

  • Stayed May 2006
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
7 Thank Mayazteca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed June 1, 2006

We stayed at the Pueblo Hotel for one night and really enjoyed it. We had tried to get into the Sanctuary Lodge, but it was full. After seeing both places I am really glad we were at the Pueblo. The Sanctuary Lodge is up at the top of the moutain close to the gate to Machu Picchu, but it does not overlook the ruins. It overlooks the endless stream of buses that carry poeple up to MP.

We went for a suite, but a regular room or junior suite would be fine(try for a fireplace). The food was very good and the service excellent. The hotel is located in a mini rain forrest and there are trained guides to take you on various walks around the property. It was really very interesting and unexpected.

We took the early morning Vistadome out of Cusco(you can take the train from the Sacred Valley) and got to MP at 9:30 or so. We walked around the ruins with our guide all morning and then after lunch he left. We spent the rest of the afternoon just moving from place to place within MP, just sitting and looking. It is such an amazing setting you need to take time to really look at it. We stayed long after the day trippers left which added to the peacefulness of this magical place. Even at its busiest it is not overrun since the only way there is by train and there are just so many seats. The next day we had intended to go back, but we opted to spend a relaxing day at the Pueblo and take a nature walk.

The only down side was, like a former reviewer, my husband got violent food poisening and it could have only been from the food at the MP Pueblo. Believe it or not we'd still go back there.

Stayed May 2006
Helpful?
6 Thank Audrey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
243 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 bubbles Reviewed June 1, 2006

This hotel was the best on our six week trip. Located just near the train station your bags are collected and you are taken to your villa among the gardens. Open fires in rooms, privacy, wonderful lush gardens. Bird watching and nature activities. We only stayed one night however I suggest two so you can do the ruins, explore the town and just enjoy this wonderful place. If you arrive on the train at midday let the crowds go to MP and hang out at the hotel. Go up to the ruins late afternoon or for sunrise the next day to avoid the crowds. You'll be glad you did.

  • Stayed May 2006
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
7 Thank tripellen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed June 1, 2006

Loved the MP Pueblo hotel. It was quite a treat to stay here after 4 days on the Inca Trail. Enjoyed the hot showers and unique toiletries. The bar makes a great pisco sour. Don't let the small glass fool you.

  • Stayed May 2006
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank MP2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dothan, al
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed May 31, 2006

Just returned May 25th. After spending the day at MP we looked forward to comfortable surroundings. The Pueblo was the perfect place with lush tropical setting, and rustic but plush rooms, all in a rambling setting with the river rushing by. Orchids and colorful birds all around. The food was great at dinner and breakfast with very fresh ingredients. We also enjoyed relaxing by one of many fire places. Our room also had a fireplace. Service was great and our luggage was transported to the train station for us while we visited MP for a second day.

  • Stayed May 2006
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank smmtst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level Contributor
75 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed May 18, 2006

After 4 days on the inca trail, which I might add were just about the 4 best days I have ever experienced on holiday, this hotel is THE place to recover. It was our treat after the trail and the total opposite to the town in which it stands. Do not be put off by the location next to the station, this is the business. Food was excellent, staff attentive. I could have watched the humming birds for a week. Went on the organised bird watching and nature trails, if you are into flora the orchids are stunning. Rooms large and spotless and all very well appointed. Loads of hot water and showers to die for.Run by the same group as the Reserva Amazonica in the jungle, this is NOT jungle, no bugs to speak of just comfort....
more please!!

  • Stayed May 2006
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank afcb0k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inkaterra Machu Picchu Pueblo Hotel

Property: Inkaterra Machu Picchu Pueblo Hotel
Address: Railroad Km 110, Aguas Calientes, Peru
Location: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Spa Suites
Hotel Style:
#2 Spa Hotel in Aguas Calientes
#3 Family Hotel in Aguas Calientes
#3 Romantic Hotel in Aguas Calientes
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Inkaterra Machu Picchu Pueblo Hotel 3.5*
Number of rooms: 85
Official Description (provided by the hotel):
This enchanting Andean village hotel is located within 12.3 acres of pristine cloud forest. The spectacular grounds are laced with paths that wind past waterfalls and trails, and organic gardens that wander through the misty forest. A place to relax, while exploring nature and encountering the wonders of the Incan civilization, experiencing authentic travel. ... more   less 
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Also Known As:
Inkaterra Hotel Machu Picchu
Machu Picchu Pueblo Hotel
Machu Picchu Inkaterra Hotel
Pueblo Hotel Machu Picchu

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