We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Could be so much better, trades on location rather than quality!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Inkaterra Machu Picchu Pueblo Hotel
Ranked #2 of 24 Hotels in Aguas Calientes
Certificate of Excellence
Oxford, United Kingdom
Level Contributor
83 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Could be so much better, trades on location rather than quality!”
Reviewed October 17, 2009

A great hotel, let down by an overall air of arrogance from certain staff. This is a shame as the food was the best we had in Peru and certain members of the team were lovely and courteous. The room was cosy, if a little uninspiring but was certainly not worth the price we paid. We would be quite happy with the facilities if we were paying 50% of the rate, but at this price the Inkaterra needs to try harder.
What was particularly disappointing was that we had just finished the Inca Trek and were looking forward to a night of luxury, relaxing in the spa/jacuzzi and taking a sauna. The former were freezing cold and the sauna was an additional $40. When we phoned reception to enquire about the spa and the possibility of getting it turned on (heated up!) we were told that it was broken. Ok, we can tolerate this, bur then tohave to pay $40 for a sauna! When we complained, we were told someone would ring us straight back, which they never did.... woeful.
The location is ok, at one end of Aguas Cal. In summary, a great hotel at half the price.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank WeedonAndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,514 reviews from our community

Traveler rating
    1,735
    535
    145
    56
    43
See reviews for
507
1,218
75
38
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (466)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Eastbourne, United Kingdom
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 17, 2009

We have never taken so many photograhs of a hotel and its grouds. Stayed here for one night after visiting Machu Piccu. The bedroom was spacoius, clean, no television (which was not missed), good large shower. Not too sure about the slip on shoes you can buy though.
This hotel was built on an old tea plantation, which we learned from from our guide on one of the nature walks around the grounds (very good). The humming birds are 'something else', so quick.
On first arriving because the of setup the rooms are not so easy to find your way back to, but they do provide a map.
Aguas Calientes is a bit of strange town but clean and friendly and well worth a walk around (it is a little hilly). Our train was booked for late in the afernoon, so plenty of time.

  • Stayed October 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GAD_and_LPD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southeast Louisiana
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed October 11, 2009

Hotel was great although overpriced in my opinion. Restaurant was excellant! It was clean, spacious, relaxing and had lush grounds. The location was ok. Unfortunately we only stayed one night.

  • Liked — beautiful grounds, spacious rooms, great food
  • Disliked — pricey
  • Stayed June 2009
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bellaherna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lima, Peru
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 11, 2009

We spent 2 nights here while visiting M.P. We bid on this trip in an auction and did not know what to expect, but we were very, very pleased. The hotel is on the edge of town but in a lush, jungle setting. It is very quiet and peaceful with beautiful wildlife and plants to enjoy. The service is top notch - they pick up and bring your luggage to the train for you. Food was excellent with choices for all (meat, poultry, fish, vegetarian). We have 2 small children (5 and 7) and normally we would not stay in a place like this with them, however they accomodated us with any request we had and they children were welcomed. There are no TV's (which is a good thing) but be prepared with distractions if you do have children. I would highly recommend taking some of the eco-tours as we saw some beautiful birds and plants. One drawback may be is that the property has many, many steps/stairs (to get to and from rooms) so if someone has issues walking, this may be a bit of a drawback. Overall, we couldn't have been more pleased!

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank carolcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce_manager, eCommerce Manager at Inkaterra Machu Picchu Pueblo Hotel, responded to this review, October 15, 2009
Hello carolg,

Thank you for taking your time to rate us very positively. It’s an honor to hear the experience with Inkaterra was of your entire pleasure. We wish you all the best and hope to see you soon in the near future.

Inkaterra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sydney
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 10, 2009

On the night of our stay (30 Sept) there was some kind of party going on which was unbelievably loud to 5 am. No one seemed to get any sleep. The room cost USD 787 without even an apology, what more can I say

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kumul1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 8, 2009

We stayed at the Inkaterra Hotel Machu Picchu towards the end of a trip we took as a package deal. I can't speak to the price/night as we took an 11-day trip and paid one price for everything (lodging/guides/meals). However, I really enjoyed the atmosphere of this hotel. The rooms were simply yet nicely decorated and each room had its own fireplace. It's within walking distance of the buses that take you to Machu Picchu (as is everything within Aguas Calientes).

We ate at the hotel's dining room for two breakfasts, one lunch and two dinners. The food was delicious and the service wonderful. The attention to detail was amazing...right down to the staff measuring the tables to place the silverware on the linens in just the right spot. The appetizer with the trout wrapped around avocado was to die for, as was the beef tenderloin with elderberry sauce. This hotel was relaxing and the staff were all extremely helpful.

  • Stayed September 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank EAGarner78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 18, 2009

For my mother's 60th birthday nine of us took a "Girl Trip" to Peru. We decided to splurge on this hotel for two nights and it was definitely worth it! The hotel staff met us at the train station and took our bags from us so we could go straight to Machu Picchu. When we came down from the site that evening, someone met us at the bus station and led us to the resort. Six of us rented on of the Villas, which are basically two suites in one building and the other three stayed in a regular room together. Our "villa" was comprised of suites 39 and 40. We had two outdoor plunge pools and two outdoor showers, two small covered patios in the back of our villa with almost queen-sized lounging beds. Below one of our patios was an additional lanai with a table and chairs for four. There were two meals included per person, per day included with our villa rental; breakfast and dinner (Since we're not morning people and had booked this for relaxation, it would have been nice to have the option of lunch and dinner instead of breakfast, but it was still nice.). The hotel website says they cannot seat parties of more than eight in the dining room, but the first night we saw a table for twelve, so after that we had them put two tables together for the nine of us. The villa rental also included a free massage for each person, which was nice. We had butler service available to us at the villa, which was great. The second night we were there, several of us were lounging on one of the patios and Juan came around the corner to ask if he could bring us Pisco Sours or if there was anything else we needed. There is a minibar in each of the suites in the villas. Everything in it is free, but will not be replinished. The only drawback to that was it was the lack of Coca Cola Light (Diet Coke), since only one of the six of us drink sodas with sugar. There is a gift shop on the premises, but you cannot charge things to your room. Also, the orchid gardens may only be toured with a guide booked in advance, so most of us skipped that despite it being something we had planned to see. Overall, though we don't usually spend this much on our hotels, it made our trip to Machu Picchu and my mother's birthday unbelievably memorable. The staff and hotel was fabulous!

  • Stayed September 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank travelshappily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Aguas Calientes
0.4 mi away
SUMAQ Machu Picchu Hotel
SUMAQ Machu Picchu Hotel
#1 of 24 in Aguas Calientes
1,768 reviews
0.3 mi away
Tierra Viva Machu Picchu
Tierra Viva Machu Picchu
#3 of 24 in Aguas Calientes
965 reviews
1.4 mi away
Belmond Sanctuary Lodge
Belmond Sanctuary Lodge
#1 of 3 in Machu Picchu
2,049 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Casa del Sol Machupicchu
Casa del Sol Machupicchu
#4 of 24 in Aguas Calientes
602 reviews
0.3 mi away
El MaPi by Inkaterra
El MaPi by Inkaterra
#5 of 24 in Aguas Calientes
1,975 reviews
0.3 mi away
Taypikala Hotel Machupicchu
Taypikala Hotel Machupicchu
#6 of 24 in Aguas Calientes
774 reviews
Show Prices
Show Prices
Show Prices

Been to Inkaterra Machu Picchu Pueblo Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Inkaterra Machu Picchu Pueblo Hotel

Property: Inkaterra Machu Picchu Pueblo Hotel
Address: Railroad Km 110, Aguas Calientes, Peru
Location: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Spa Suites
Hotel Style:
#2 Spa Hotel in Aguas Calientes
#3 Romantic Hotel in Aguas Calientes
#3 Family Hotel in Aguas Calientes
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Inkaterra Machu Picchu Pueblo Hotel 3.5*
Number of rooms: 85
Official Description (provided by the hotel):
This enchanting Andean village hotel is located within 12.3 acres of pristine cloud forest. The spectacular grounds are laced with paths that wind past waterfalls and trails, and organic gardens that wander through the misty forest. A place to relax, while exploring nature and encountering the wonders of the Incan civilization, experiencing authentic travel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Cheap Tickets, Travelocity, Cancelon, Priceline, Hotwire and HRS so you can book your Inkaterra Machu Picchu Pueblo Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Inkaterra Hotel Machu Picchu
Machu Picchu Pueblo Hotel
Machu Picchu Inkaterra Hotel
Pueblo Hotel Machu Picchu

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing