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“Wonderful Experience”

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Inkaterra Machu Picchu Pueblo Hotel
Ranked #2 of 24 Hotels in Aguas Calientes
Certificate of Excellence
Melbourne, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Wonderful Experience”
Reviewed June 14, 2013

This was one of the best, if not the best, hotels we stayed in during our multi hotel five week holiday in Peru, Argentina, Brazil & Ecuador.
From the moment we entered reception and were shown to our room the staff could not do enough for us. The eco-friendly experience and hotel nature walk with an experienced guide pointing out the bird life and flora within the "estate" was fantastic.
Two nights was not enough.
Room was great with balcony outlook but not intruding on others privacy.
Meals and service great

  • Stayed May 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Tony W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this review, June 26, 2013
Dear Guest,

Thank you for your generous words. We’re glad that we provided a memorable experience at Inkaterra Machu Picchu Pueblo on your long journey across South America.

The hotel was built respecting the surrounding environment and the local culture; every detail in terms of the design of the casitas, the inner gardens, intended to provide a truly sustainable experience.

Hope to see you soon at Inkaterra Machu Picchu Pueblo for a longer stay and enjoy the in-house excursions to get a more in depth understanding of the unique flora and fauna found in the cloud forest and the ecosystem that surrounds the hotel.

Best,
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Marietta, GA
Level Contributor
277 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed June 14, 2013

We were upgraded from a Junior Suite here to a larger one. It had a wonderful corner sitting room looking over the Urubamba River. Also a fireplace and wonderful bathroom. There were little things like loaning you iPods to play music in your machine, a decanter of Pisco (yuck) and more. We sat down on arrival to discuss what our options were for our free time. We decided to walk around on our own before lunch, and then we took a nature walk that showed us lots of wild orchids and parts of the beautiful property. We used a guide from Inkaterra to take us to Machu Picchu the next day. While we probably didn't need him for the Wayna Picchu hike in the morning, it was great to have him with us all day to show us around Machu Picchu. We ate dinner in the hotel, and it was excellent and well presented. btw... we arrived before lunch, when most people had checked out and were going to Machu Picchu. We had fun wandering around the property looking at the different rooms before people checked in to them after arriving on later trains.

  • Stayed April 2013, traveled as a couple
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Helpful?
Thank JoanMarietta_GA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this review, June 26, 2013
Dear Guest,
Thank you for taking the time to write such kind words. We are pleased that your stay at Inkaterra Machu Picchu Pueblo Hotel met your expectations. We strive every day to give our guests the best of service and put a smile on their faces.

Hope seeing you very soon

Best Wishes
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South Africa
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 14, 2013

We stayed in this hotel for two nights during our honeymoon. It was a little expensive and you could probably find a cheaper place to stay, but the hotel consists of little bungalows situated inbetween forest and paths, making it really private. The whole place is in a forest and has so many little trails, that we got lost several times trying to find our room.
The restaurant has a great view and food was really good. Complementary pisco cocktails were served at dinner.
Apart from walking via the Inka trail (and maybe white-water rafting), the town of Aguas Calientes is only reachable by train, and as you step off the platform you immediately walk into a large market with stalls filled with souvenirs. The sights and smells are an assault on the senses. It is a beautiful little town, we were very happy with this hotel.

  • Stayed July 2012, traveled as a couple
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Helpful?
Thank ej2100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this review, June 26, 2013
Dear Guest,

Thank you for your kind comments. We are glad that you had a pleasant stay at Inkaterra Machu Picchu Pueblo was a pleasant one, and we specially appreciate choosing our property for such a special occasion.

Inkaterra Machu Picchu Pueblo Hotel offer travelers an authentic nature experience, perfect for a honeymoon escape.

We will be delighted to welcome you again at Inkaterra Machu Picchu Pueblo Hotel as well as at the Inkaterra properties in other Peruvian destinations.

Best regards,
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Austin, Texas
Level Contributor
61 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 14, 2013

When we arrived by train, the staff was at the train station to take our luggage and off we went up to Machu Picchu. On the return, they had our luggage waiting for us at the train station. The hotel was very eco-friendly, and the service and food was excellent!! Regretted that we were only there one night.

  • Stayed May 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank cyclist6049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this review, June 26, 2013
Dear Guest,

We are glad that your stay at Inkaterra Machu Picchu Pueblo Hotel was very pleasant All of our hotels strive for an eco-friendly experience for our guests; our restaurants incorporate on their dishes local products harvested from our native farm; the toiletries on the rooms are all environmentally friendly, just to name a few examples.

Hope to see you soon at Inkaterra Machu Picchu Pueblo Hotel for a longer stay, where you can enjoy the excursions inside our property, such as the Nature Walk and the Orchid Trail, among others.

Best wishes,
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Ditchling, United Kingdom
Level Contributor
79 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed June 13, 2013

On arrival by train at Agua Calientes station the hotel staff were waiting to take our luggage, so that we could go straight up to Machu Picchu. We were only staying one night at this hotel, so that we could make an early start on our second visit to Machu Picchu the following day.
The location was in walking distance of the Agua Calientes train station and of the coach stop the next morning to get us our early start to see the sunrise at Machu Picchu.
The hotel grounds are amazingly extensive by the railway line and the Vilcanota - Urabamba river. They have a very wide range of flora and fauna, including humming bees and even an Orchid garden.
The walk around the site was steep in places and sometimes uneven, so good not be recommended for anyone with walking problems.
The visit started really well with a complimentary Pisco Sour cocktail in the bar.
We were told that there was a bird watching trip in the grounds at 6:30 the following morning. We were sorry to miss that, but we were leaving at 5 am to go up to Machu Picchu! That meant we missed breakfast too, but the hotel did provide us with a boxed breakfast.
Everything in the hotel was done to encourage recycling. The usual hotel toiletries were all wrapped in paper and tied with string, not a scrap of plastic in sight. We were surprised to be given a handy Inkaterra coin purse and also a bottle of Citronella to ward off insects. It wasn't clear if the Citronella was needed around the hotel grounds, but we think that it was given for the Machu Picchu visit. We took less environmentally friendly Deet spray instead, which is recommended for Machu Picchu.
The evening meal was part of our deal, but we would have eaten in the attractive restaurant anyway. The food was very nicely presented. The service was friendly but rather slow. We both chose the roasted guinea pig, as this is a traditional Peruvian delicacy that we had yet to experience. I don't think there was anything wrong with how they prepared it...we just didn't take to guinea pig!
Our particular room was quite small, but with the windows open you felt that you were actually out in the garden. There were no problems at all with train noise, despite the hotel being right next to the train line. Other rooms there have been described as spacious, so I guess it is the luck of the draw.
We really took to this hotel on our very short stay. We could readily enjoy staying at this hotel for longer, say at least three days.

Room Tip: I would ask for one of their larger rooms, such as 39, 40, 83 or 84. The last two are by the Orchid...
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  • Stayed May 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JohnTheWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this review, June 16, 2013
Dear guest,

Thank you for taking the time to write about your stay with us.

We are glad you enjoyed your experience at Inkaterra and we hope to welcome you again in a next visit.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Agrelo, Mendoza
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 13, 2013

This place is magical. The setting in a true rainforest, just beside the Train station is surreal. They grow orchids and protect the environment in such a way that is rarely seen in hotels around the world. And as a reward, they have the most varied bird species! The rooms are all spread out in nature, you have your own casita with fireplace, a very comfortable bed and Egyptian cotton linens. From the moment we stepped in we knew that 2 nights was too short. I could not believe that most travelers to Machu Picchu stay just one night. This is a place to relax and enjoy. Inkaterra Machu Picchu Pueblo has a new chef since January 2013 and the food is great. Congratulations to all the team and owners of Inkaterra, you have done a wonderful job and were blessed to see Machu Picchu from such a great base!

Room Tip: Suite Inkaterra is worth the Splurge!
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank DiscoverMendoza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this review, June 16, 2013
Dear guest,

We would like to thank you for taking the time to write about your stay with us.

With the look and feel of a rustic Andean Village, Inkaterra Machu Picchu Pueblo Hotel offers travelers an authentic travel experience, in an atmosphere of refinement and thoughtful hospitality.

We appreciate your kind comments that encourage us to keep providing the best service to all of our guests. Thank you for staying at Inkaterra Machu Picchu Pueblo Hotel.
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San Francisco, California
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed June 12, 2013

We stayed for two nights while we explored Machu Picchu. It was a great stay! The rooms were pleasant with comfortable beds, a good shower, hot water bottles, robes and candles all in the room. The General Manager, Joachin, was so welcoming that we felt that we were honored guests. The hotel staff is really well trained (especially in the dining room). The food was creative and excellent. We loved the quinoa pancakes available for breakfast. The grounds are beautiful and there is a varied Eco program for tours on and off property. We loved the orchid tour that took us through the on site rain forest. Excellent to stay there because it is away from the main part of town but easily walkable to the Machu Picchu access bus. It was great being able to be among the last visitors at Machu Picchu after everyone else leaves for the train.

Room Tip: Ask to be away from the train track if possible for better sleep.
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  • Stayed June 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Ilene m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this review, June 16, 2013
Dear guest,

Thank you for taking the time to write this lovely review.

We are really glad that you keep great memories of your stay with us and we appreciate your kind comments for our restaurant, eco activities and specially for our service.

Thank you for staying at Inkaterra Machu Picchu Pueblo Hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inkaterra Machu Picchu Pueblo Hotel

Property: Inkaterra Machu Picchu Pueblo Hotel
Address: Railroad Km 110, Aguas Calientes, Peru
Location: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Spa Suites
Hotel Style:
#2 Spa Hotel in Aguas Calientes
#3 Romantic Hotel in Aguas Calientes
#3 Family Hotel in Aguas Calientes
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Inkaterra Machu Picchu Pueblo Hotel 3.5*
Number of rooms: 85
Official Description (provided by the hotel):
This enchanting Andean village hotel is located within 12.3 acres of pristine cloud forest. The spectacular grounds are laced with paths that wind past waterfalls and trails, and organic gardens that wander through the misty forest. A place to relax, while exploring nature and encountering the wonders of the Incan civilization, experiencing authentic travel. ... more   less 
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Also Known As:
Inkaterra Hotel Machu Picchu
Machu Picchu Pueblo Hotel
Machu Picchu Inkaterra Hotel
Pueblo Hotel Machu Picchu

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