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“The staff treated us like family, but ear plugs saved my night.”

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Supertramp Eco Hostel
Atlanta
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“The staff treated us like family, but ear plugs saved my night.”
4 of 5 bubbles Reviewed January 17, 2013 via mobile

It's a hostel, so you should expect a hostel: shared bathrooms, busy common areas, late-night guests, etc.

As a hostel, however, I found it to be clean and organized: common bathrooms were cleaned twice per day, sheets were clean, hallways neat.

The staff were great: let us make sandwiches in the kitchen and even shower and watch movies after we had checked out and were waiting for our train. We washed our wet and dirty clothes for 8 soles ($3)/kilo.

Some guests and staff stay up watching loud movies in the common areas late into the night. If you're part of that group, it's great, but if you're exhausted or sick and want to sleep, you'll need good ear plugs.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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599 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • English first
  • French first
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English first
San Antonio, Texas
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed January 10, 2013

pros cheap, great for knowing and meeting other visitor to Machu Picchu


cons noisey, people walk in turning on light late night or snorning

about 5 blocks from buses that take u to Machu Picchu

look for the farmer market go to the front bacones toward the train rail cheapest mango, banana, berry, sold by grower up stair is the breakfast area for the guides for Machu Picchu
cheapest meal in town

Room Tip: take ear plugs,
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fred c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed January 7, 2013

Pros:
The terrace is a lovely place to be. I liked the recycled chairs and table, and especially the plant in a used rice cooker.
Convenient location, pretty close to the train and bus stations. But then again, maybe Aguas Caliente is just small.
4 a.m. breakfast.
Laundry could be washed and dried in only three hours.

Cons:
NOISE. Although the signs said that quiet time is 10 p.m., the family owners were the ones who violated this rule.
Lack of designated changing area. The bathrooms and showers were just open. This would've been OK if there were additional space inside the showers to change and such. However, this was not the case.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Weifei Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed November 3, 2012 via mobile

This hostel was not our particular choice first off - it was a part of a package that we booked in cusco so we were told this is where we were staying.

Very organized overall as we were told someone from the hostel would be at the train station at 11pm to meet us and they certainly were there and walked us to the hostel. Very friendly and welcoming.

Super close to both the train station and bus station to machu picchu so that was a bonus. We were in a room with 8 beds which was no problem at all regarding in room noise. late at night all you can hear is the noise from the common room outside our door/window... Quiet hour is ten but this was way passed that. Room was definately not sound proof. Lockers were a problem - unless you have a tiny lock you cannot secure your belongings. We have standard combo locks and they were too big for the locker. Luckily we were able to leave our things downstairs in the common room (there is a storage room) but at the time we weren't sure it would be safe...

There was hot water at all times for us but the facility in general is a little disappointing... The bathroom and showers were combined and co-Ed which is fine... But did not like the fact that there is nowhere to change before getting into the shower. Everything is in an open room without a door to even separate the main hallway/opening area so you have to change in front of everyone or bring your clothes into the shower with you. The two bathroom stalls that were there had no light So you cannot see a thing.. I know this is an Eco hostel but still...

Overall this is a pretty cool hostel with great decor (Really cool patio on upper floor) but could use a few adjustments/upgrades. 

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eveee1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 1, 2012

Super friendly staff, clean hostel, and a great atmosphere. Our favorite cheap hostel, we paied $12 each for dorm rooms- eggs, toast, coffee and bag storage included! Great information about Machu Picchu and other activities to do in Aguas Caliente.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NickAndMara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed October 28, 2012

This hostel looked very new and clean and definitely was as accommodating as possible for travelers. Breakfast starts at 4:30 and was eggs and bread with jam and butter. The woman that worked there (we only saw one staff member) was always asking us if we needed anything and gave us recommendations of places to have dinner. When we returned from Machu Picchu we had already checked out, but she let us use the showers anyways (maybe she smelled us and realized it was an emergency situation).

My only complaint would be that all of the travelers in my dorm room went to bed at around 10:30 since we were all waking up early to either catch the train back or go to Machu Picchu, but the staff stayed up much later with the TV on pretty loud.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Batemans Bay, New South Wales, Australia
2 reviews
5 of 5 bubbles Reviewed October 22, 2012

Although this is the cheapest hostel in Aguas Calientes the awesome staff and great beds made it one of the best places to stay. Theres a nice vibe about the place, some cool art on the walls and the terrace is an excellent place to chill out after hiking with a beer or pisco sour. Breakfast is good and starts at 4.30.

Big props go to Angie and Florencia, Angies pretty much running the place by herself!

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Torin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Supertramp Eco Hostel

Property: Supertramp Eco Hostel
Address: Calle Chaskatika, Aguas Calientes, Peru
Phone Number:
Location: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #1 of 43 Specialty Lodging in Aguas Calientes
Price Range (Based on Average Rates): $
Number of rooms: 5
Official Description (provided by the hotel):
SUPERTRAMP Machu Picchu is located on the very urban heart of Machupicchu town (Aguas Calientes). Our goal is to make you feel at home, whether it's one night or one week, for you to feel comfortable and at joy during your stay is what we aim for. We have dorms, private rooms, a rooftop bar and our restaurant Palate next door. Our family-like staff is willing to help you with anything you may need during your stay (directions, advice, recommendations, etc). SUPERTRAMP Hostel isn't just a place to stay, it is a small home away from home, a place to relax, have fun and rest while enjoying your visit to Machu Picchu. ... more   less 
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