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“Friendly staff doing their best”

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Eko Hotels & Suites
Ranked #18 of 133 Hotels in Lagos
Reviewed December 25, 2012

The staff and the location are the best features of this hotel. The staff are very friendly and ready to help (although some rubbed me off wrongly). If you need something done in Victoria Island/Ikoyi, this is probably a good place to stay to avoid the traffic when coming from the mainland. The sea-view rooms are small, the city-view rooms are larger, the suites are not really suites. The room service menu is limited but the food quality is good if you can manage the monotony. The pizzas are really nice and they are best ordered at the poolside because they have more options than the room service menu. Many rooms need to be renovated and some archaic TVs need to be changed. Sometimes the maintenance staff take hours to arrive and sometimes they respond promptly. Since it is a popular location, many events take place at the auditorium/hall so you just might be able to attend concerts, comdedy shows, fashion shows and parties, if you're interested but it can also be quite crowded. It's a mix of pleasant and not-so-pleasant.

Room Tip: If you like space, choose cityview rooms especially those ending with 43 e.g 643, 743..... The seavi...
  • Stayed: October 2012, traveled as a couple
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Thank simplymoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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271 - 277 of 349 reviews

Reviewed December 19, 2012

Of the choices of hotels you have in Lagos for large events, there's not many I would rate higher than this hotel (Except maybe the Federal Palace).

The hotel is located on Victoria Island, so about 50 minutes from the Airport in ok traffic (up to 4 hours in bad afternoon traffic so be careful when you're checking out).

The rooms are good and clean, decent selection of TV Channels and the Room Service food is very good (though overpriced - but then again so is everything else in Lagos).

Things to watch out for:

- Water - like anywhere else in Africa, don't drink or even rinse your mouth with tap water
- The Electricity gets disconnected at least 4-5 times a day then the generators kick in a few seconds later - don't let it bother you
- When checking out, allow for 30-40 minutes because there is always either a queue or extremely slow connection on credit card machines. It takes them a while and multiple attempts to get one of the credit card machines to accept a payment, so go early so you don't miss your flight
- The restaurant food (including breakfast) is not very good, so you'll be eating either room service or out - so when booking a room, don't bother paying for breakfast included.

  • Stayed: December 2012, traveled on business
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Thank SherifAbaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2012

We stayed in the hotel for 7 days while attending a conference in Lagos. It's a lovely environment but the parking lot should be improved. The services are world class and the officials are well mannered. The televisions should be replaced with flat screens while the Internet service should be improved upon.

Room Tip: Make your booking before arrival and ask for the seaview
  • Stayed: July 2012, traveled as a couple
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Thank Oloolutof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2012

The best thing about this hotel is the view of the sea from the rooms- its right by the sea. The facilities are beginning to fade and need to be upgraded. The food was good most of the time. Altogether, a bit pricey but good place to stay in if you can afford it.

  • Stayed: December 2012, traveled on business
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Thank ChinyeO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2012

We stayed here for 6 weeks during our mobilization to Lagos, at the garden suites hotel. It's not even a suite, it's just slightly bigger than the rooms in the main hotel. I've seen the cleaner cleaned the room, most times and they are really not big on cleanliness. The mop that they use to clean was dirty and the water was black! I had to use another floor wipes after they have mop the floor, and it's ridiculously black! The shower was always leaking..the floor of the toilet wet, because of the leak. If you ask them to fix something, they will bring 2-3 people, but nothing is fixed. Esp the safe deposit box, always No batteries? (we had to change rooms twice because of this!)

There is no kitchenette, thus we had to eat at the hotel. I've practically tried all the room service menu, the food were oily and service were really slow. If you want to order lunch, please order at 12 noon immediately, and it will come to your room at 1.30-2p.m. If you try ordering before noon, they are not ready for lunch. And don't expect what you order will come, the staff may just send you other people's order to your room. But I just took it, since I don't see the point of waisting another 2 hours of my time!
The breakfast buffet at the main hotel, has better spread than the one is the italian restaurant at the garden suite.
The lunch/dinner buffet at the main hotel, was ok, lots of choices, but after a few days, you got the hang of it the menu are the same. Don't they see that they have a lot of permanent residents as well staying there, and please change your menu!
Don't go to the patisserie shop near the chinese restaurant, i ordered an opera, and it tasted like black soya. The quality of the chocolate was bad.
The only good meal i had was in the italian restaurant. Decent pizza and pasta.
The poolside also serves decent meal. (seafood skewer, and roast chicken)
The sky bar, also serves good meal, but too expensive.

The poolside was the only thing pleasant about the hotel. I didn't dare to go into the gym, as when i reach the door, i can smell the stench, coming from it.

And please before leaving, check your bill properly. You may be charged for things that you did not even order. We've made it a point, every week, just to check the bill. Because when you want them to rectify, it will take hours!!!

We were very happy to leave the hotel, once we found an apartment outside. But i've now found out that service is always slow anywhere in Lagos. This hotel definitely taught me a lot about patience!

Room Tip: Please request for rooms not facing the main road, if you get to stay near the garden suites, they a...
  • Stayed: January 2012, traveled on business
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2  Thank Zetster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2012

That's right: that's what I most remember when I think of my my 2-week stay at this place. Within a few hours of eating what looked like a decent buffet in the restaurant by the pool I developed diarrhoea. Unfortunately, and in spite of taking imodium, this lasted for two weeks, and it was only after I returned to England that my illness was diagnosed as salmonella! Not what you expect for the exorbitant sums charged by this place.

I could tell you of other shortcomings, but I think they are adequately covered by other visitors.

  • Stayed: December 2011, traveled on business
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Thank Charles T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2012

The hotel layout is a little unusual but the pool area is very pleasing to the eye.
The "Sports Bar" had no bar and was only one of two places to eat, the other being on the top floor of the hotel, The Sky Bar which is a restaurant. The room (401) was a good size but the bathroom was small. Below the room was all the industrial aircon units servicing the hotel so the room was very noisy except when the power went off which was a couple of times a day.
"The Service"....unbelievably bad....they took 3 days to change my hand towel, bath towel and to provide me with hand soap!!!! The Duty Manager did sort things for me but it should not have been necessary for me to go to the top for standard room service duties.The waitress service was also very bad, with a lot of staff but none of them trained to do the job! The menu was very limited in the pool cafe area unless you liked pizza. The breakfast was very good with a fine selection.

Room Tip: Watch out for the noisy ac units. My corner room was very good apart from the small bathroom but the...
  • Stayed: November 2012, traveled on business
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Thank Wesley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eko Hotels & Suites

Address: Plot 1415 Adetokunbo Ademola Street | Victoria Island, Lagos 12724, Nigeria (Formerly Le Meridien Eko Hotel)
Location: Nigeria > Lagos State > Lagos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Lagos
#16 Luxury Hotel in Lagos
Price Range: $127 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eko Hotels & Suites 5*
Number of rooms: 584
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Eko Hotels And Suites

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