There's been a boom in hotel construction in Lagos since the old days when there was a just OK Sheraton near the airport. But the room rates haven't changed much. This hotel has shown a marked improvement in understanding guests' problems, but not great at solving them. This time, telephones in the room were not working properly. Major problem on a jam-packed business visit. After frequent complaints, a technician was sent and re-programmed the phones..but to no avail. We could not connect with the switchboard and had to go to the front desk to communicate with the world outside.
In Lagos, we have tried to develop our own car service, working with 2 or 3 individual drivers who still have to work through the transportation desk in the hotel, which only accepts cash. The hotel should take responsibility for this operation.
Next time we'll try the new Intercontinental. Looks nice, but we're not betting on major improvements. Not in Lagos.
- Official Description (provided by the hotel):
- Welcome to the Four Points by Sheraton Lagos. An Uncomplicated comfort in the heart of Lagos. The hotel features 234 spacious guest rooms and conference facilities for up to 200 guests. Relax after a day of work and in the lively outdoor atmosphere of The Office rooftop bar located on the 2nd floor. You can also enjoy a good game at the Adrenaline sports bar with several local brews The well equipped fitness center is completed by the one-of-a kind Spa that offers various treatments for local and international guests. ... more less
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- Also Known As:
- Four Points By Sheraton Lagos Hotel Lagos
- 4 Points By Sheraton Lagos