Attractive hotel in a good location (overlooking the lagoon) with generally nice facilities (pool, gym, spa, outside bar/restaurant) and nightly entertainment (at least on the nights I was there).
Staff were attentive and eager to please and friendly, so not problems there.
Key issue is how the facilities work. The hotel advertises its free Wi-Fi for guests, but don't stay in the room I had because there was little or no coverage (had to place iPad by the basin to get a connection and couldn't connect the iPhone at all). Despite reporting this to the front desk, there was no improvement. The hotel has just opened its Golf Bar and there is no coverage there. When traveling in such locations, the facilities in the hotel become very important to stay on top of communications and work commitments - when the service is poor this has a very real impact on the viability of the location as a place to stay.
On arrival, the room was very warm so I tried to turn the a/c temperature down and could not see any way to control the unit (pressing buttons on the control panel could turn the fan on and off but had no impact on the temp setting). I called and someone came to look at it and said he would wait 20 minutes and then see if it was OK. The temperature did come down eventually, but was warmer than I like for the whole of my trip.
The plumbing also leaves something to be desired - as I had to have a cold (not freezing, but definitely cold) shower after 5 mins of water flow - which I didn't even bother to report as my other two issues had not been addressed.
In common with other hotels suitable for international visitors in Lagos, this hotel has room rates that would not be out of place in central London. At this level of spend, I was left wishing the owners had ploughed some of the very fat margins they must be making into the facilities, so that at least they could keep the promise their brand and advertising offers. More hotels are opening in Lagos, so the chronic shortage of rooms won't continue to guarantee occupancy - so my recommendation to the management would be to address the issues that make the difference between an efficient and comfortable business trip and one that is frustrating and unproductive. It wouldn't cost much (relative to the rack rate) and would make this property my preferred destination rather than one which I will use only with trepidation.
- Official Description (provided by the hotel):
- Situated in the heart of Lagos, Nigeria, Radisson Blu Anchorage Hotel, is a stunning masterpiece styled by famous Swedish hospitality designer, Christian Lundwall. The Radisson Blu Anchorage Hotel, Lagos, Nigeria is nestled along the Lagos Lagoon on Victoria Island in the midst of the business district and banking area. This Lagos hotel has 170 air-conditioned rooms, including 8 unique and opulently furnished suites, offering both stunning city and lagoon views. The Voyage buffet-style restaurant serves a range of eclectic, international cuisine and local dishes, while overlooking the Lagos Lagoon. The View bar lounge is ideal for snacks and drinks, and perfect for a Classic Cocktail as the sun sets.Providing jetty access, the Surface Bar and Grill on the terrace offers outdoor dining overlooking the lagoon. Guests enjoy free access to the hotel fitness area, complete with cardiovascular gym, massage room, outdoor infinity swimming pool, and steam room.The hotel boasts two upscale boardrooms and four spacious meeting rooms, all offering natural light as well as all the modern, audiovisual equipment expected of a World Class Hotel. All you need for a successful stay! ... more less
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- Also Known As:
- Radisson Blu Anchorage Hotel, Lagos Hotel Lagos