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“My Haven”
Review of Southern Sun Ikoyi

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Southern Sun Ikoyi
Ranked #2 of 134 Hotels in Lagos
Certificate of Excellence
Reviewed February 22, 2014

I started going to Southern Sun in 2009. From business meetings I planned there, to family lunches and dinners. I have never seen a set of people willing to go the extra mile to make sure that you are comfortable and happy.

Personally, I love Southern Sun because it is the only hotel my son would eat and not get a stomach bug!

For those short notice meetings I have to plan at work, all it takes is one phone call to Ubong (the PR/Sales Manager) and it's sorted. I call her Miss Fix It.

Planning a trip to Nigeria? Try Southern Sun. The hospitality radiates! The location is perfect! The food tastes great! And it is a safe and secure environment!

  • Stayed: December 2013
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Thank atilolawilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssih, Manager at Southern Sun Ikoyi, responded to this reviewResponded February 25, 2014

Dear Atilola,

We want to thank you for making Southern Sun Ikoyi Hotel your choiced hotel. We are glad we were able to meet your expectations.

We offer quality service in every aspect and we commit ourselves to sustaining this.

We are looking forward to welcoming you back again as we wish you well in your endeavours.

Warm regards
Udeme

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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410 - 416 of 699 reviews

Reviewed February 17, 2014

The service was very good and I like the room.
The location and amenities are perfect except that the internet service was slow and fluctuating.
What I like best about Southern Sun, food varieties. However, the tea is not very hot as I'd prefer.


  • Stayed: February 2014, traveled on business
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Review collected in partnership with Tsogo Sun Hotels
Thank Frederick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssih, Manager at Southern Sun Ikoyi, responded to this reviewResponded February 19, 2014

Dear Mr. Fredrick,

We thank you for making Southern Sun Ikoyi your choiced hotel. We are glad we were able to meet your expectations.

We are so sorry about the slow and fluctuating internet connection, however, this has been handled by our IT department.

We are looking forward to welcoming you back to the hotel.

We wish you well in your endeavours.

Warm regards
Udeme

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2014

The overall service was very good, and more especially, the welcoming drink and the nuts, sweets and tasteful chocolates , were very exceptional and must commend the management teams. The room was very clean and location of amenities were strategically placed l loved the fast flow of the big blast showers best and lovely cosy bed sheets and beautiful aircondition room, all these made staying at the Southern sun hotel very comfortable.




  • Stayed: February 2014, traveled on business
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Review collected in partnership with Tsogo Sun Hotels
Thank Peter N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssih, Manager at Southern Sun Ikoyi, responded to this reviewResponded February 19, 2014

Dear Mr. Peter,

Thank you for making Southern Sun Ikoyi your choiced hotel. We are so glad we made your stay vey comfortable.

We dedicate ourselves to sustaining this experience as we look forward to welcoming you back to the hotel.

We wish you well.

Warm regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2014

My room was clean , so was the bathroom !front office staff were very friendly and respectful!food quality was very nice !hotel security by the gate outside very rude . But I had a lovely time and will keep coming bck .

  • Stayed: February 2014, traveled solo
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Review collected in partnership with Tsogo Sun Hotels
Thank Maryam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssih, Manager at Southern Sun Ikoyi, responded to this reviewResponded February 17, 2014

Dear Maryam,

Thank you for making Southern Sun Ikoyi your choiced hotel. We are glad we were able to meet your expectations.

We sincerely appologies for the rude behaviour of the security persons at the gate, and we assure you that this has been addressed.

We are known for our friendliness, and quality in service delivery. We are committed to sustaining this as we look forward to welcoming you back to the hotel.

We wish you well in your endeavours.

Warm regards
Udeme

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Reviewed February 9, 2014

This is a very nice hotel in an excellent location! The amazing staff is courteous and helpful from the moment you arrive at their door. They are very attentive, provide courteous service, (while smiling) and the buffets are expansive with good food; try their café latte too. The head of their Sales and PR staff, Ms Nseobot, is a young professional, I have interacted with on more than one occasion, who handles inquiries promptly and with total confidence. She is never too busy for a guest making you feel welcomed and at home when you are in hotel. I will always return.

  • Stayed: January 2014, traveled on business
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1  Thank mjw121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssih, Manager at Southern Sun Ikoyi, responded to this reviewResponded February 11, 2014

Dear Mjw121,

Thank you for making Southern Sun Ikoyi your choiced hotel. Above all, we are glad we were able to meet your expectations and our staff and management made you feel at home.

Your feedback is of immense value to us as we commit ourselves to quality service delivery.

We are looking forward to welcoming you back at the hotel as we wish you well in your endeavours.

Warm regards
Udeme

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Reviewed February 5, 2014

I am one of the foundation staff of Southern Sun Ikoyi Hotel, I left the hotel 4 years ago and have experienced and seen what other hotels have got to offer in my wide travels or in common with Southern Sun Ikoyi Hotel. Southern sun is unique and outstanding because it doesn't compromise comfort, safety and security of guest no matter what. The staff are handpicked from world over, the best from every region to make sure that hospitality is not compromised. The GM is a leader by example, he takes ownership of every task and guests feedbacks are always amazing. Marks doesn't only do a daily routine check of all the hotels' departments, he meets and greet guests, gets feedback and hands daily newspapers out to guests himself which is a lesson to any leader.

I have been back several times to see how the hotel was going and all I see is development the property has remained brand new and spotless from maintenance. Kudos and more grease to your elbows guys I am very proud of you all

Room Tip: This property will not compromise your comfort, safety and security trust me.
See more room tips
  • Stayed: December 2013, traveled solo
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Thank shehubada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssih, Manager at Southern Sun Ikoyi, responded to this reviewResponded February 10, 2014

Dear Bada,

Thank you for choosing to continued patronage of Southern Sun Hotel and particularly, Ikoyi, where you once worked.

We are glad we were able to meet your expectations. More pleasing to note that you are excelling in your endeavours.

Looking forward to seeing you again.

Warm regards
Udeme

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Reviewed February 2, 2014

I work for a Chamber of Commerce, and as a result, I attend a fair amount of Business Cocktails, Dinners and Meetings at Southern Sun.
The food there is excellent, whether it be dinner, lunch, or canapes. I actually look forward to the eating there,
The staff are friendly and helpful, most especially the Public Relations Manager Ubong, she definitely goes over and above the required. If you are ever in Lagos, this is the hotel to stay.
PS. Remember to ask for my favorite meal, the Chicken Atete!

  • Stayed: November 2013, traveled on business
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Thank Toyin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssih, Manager at Southern Sun Ikoyi, responded to this reviewResponded February 4, 2014

Dear Toyin,

Thanl you for choosing to use Southern Sun Ikoyi Hotel as the choiced venue for your business. We are glad we met and exceeded your expectations at different times of your visit.

Quality in service is what we represent and we intend to sustain this tempo. We are looking forward to welcoming you back at the hotel.

We wish you well in your endeavours.

Warm regards
Udeme

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Southern Sun Ikoyi

Address: 47 Alfred Rewane Road Ikoyi, Lagos, Nigeria
Phone Number:
Location: Nigeria > Lagos State > Lagos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Lagos
#4 Business Hotel in Lagos
#10 Best Value Hotel in Lagos
Price Range: $196 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Ikoyi 4*
Number of rooms: 195
Official Description (provided by the hotel):
Southern Sun Hotel Ikoyi LagosAddress 47 Alfred Rewane Road (Kingsway Road)Ikoyi – Lagos Nigeria.Location Southern Sun Ikoyi is strategically located in the GovernmentArea of the City. It offers the corporate business travelers an excellent accommodation and irresistible Services. The hotel is situated within a few kilometers from the Atlantic Ocean (popularly called Bar Beach), 5km from the City Centre and 30km from the International Airport.Accommodation Southern Sun Hotel Ikoyi has a total of 195 rooms tastefully furnished with luxurious amenities and offers various segments of rooms to meet our clients’ needs. The Hotel rooms are categorized as follows: 86 Standard Rooms 75 Executive Rooms (One Double Bed) 22 Executive Rooms (Two Double Beds) 5 Junior Suites 4 Suites 2 Executive Suites 1 Paraplegic RoomAll the above mentioned rooms are non-smokingGuests Rooms All rooms are fitted with the followings: Air-conditioning Flat Screen 32” LCD TV DSTV and Local Channels Hitv Channels High Speed Complementary Internet Access WIFI internet connectivity IDD Telephone System in rooms Safe Deposit Boxes Electronic Door Lock Tea/Coffee Making facilities Fully Stock Mini Bar Hair Dryer Iron/Ironing Board (on request) Work Desk with LampExecutive Floors The Executive floors (8th & 9th) offer our esteemedguests exclusive services as follows: Executive Lounge Complimentary:o Continental/Buffet Breakfasto Fruit Basket on Arrivalo Bottle of Wineo Newspaperso Bathrobeso Slipperso Loffa Business & Secretarial Services Turndown ServiceFamily Children under 3 years and below stay and eat freeServices Our Hotel Services include: 24 hours effective and efficient security system 24 hours, 7 days a week room service Laundry and Dry Cleaning Services Secured Environment Free Parking Business Centre with state-of-the-art facilities Daily Secretarial Services Fitness Centre with modern equipment ATM Services on site WIFI internet connectivity throughout the Hotel High Speed Internet Access Outdoor Swimming PoolConference/MeetingOur professional Staff will assist our Corporate and Business Clients to plan their meetings/functions. Our meeting rooms are fully equipped with state-of-art-facilities.Restaurant/Bar Our Restaurants our open for Breakfast, Lunch and Dinner and offer elegant Nigerian and Continental dishes to the delight of all guests. Restaurant Capacityo Main Restaurant - 80 Seatso Mezzanine Lounge/Bar - 20 Seats Operation Hourso Breakfast - 6.30am – 10.00amo Lunch - 12.00pm – 3.00pmo Dinner - 6.00pm – 10.00pmSports/Recreation * Swimming Pool Fitness Centre Gym Sauna/Steam RoomUseful Information The Hotel does not operate Airport Shuttle, but could assist our guests to make arrangement with a reliable Car Rentals on request. Rates are inclusive of Full Continental/Buffet Breakfast 5% VAT and 10% Service Charge.Interested Placesin Lagos Ikoyi Club – Established 1938 is just 5 minutes walk from the hotel and it offers various sporting facilities. It has about 15,000 members of high profile people in Nigeria. Muson Centre – meaning Musical Society of Nigeria. Is 10 minutes drive from the hotel and most musical concert are staged at the Centre. Bar Beach – is located 5km drive from the Hotel. This is the main beach on Victoria Island, Lagos. The Bar Beach is named historically after the sand bars on long the Lagos Coastline. Silverbird Calleria – Is situated on Victoria Island, a 10 minutes drive from Southern Sun Ikoyi. Shoprite – Is located along Lekki Expressway, is 20 minutes from Southern Sun Ikoyi. Eleko Beach – Is about 45minutes drive along the Lekki-Epe Expressway. It is one the most popular among the beaches in Lagos. It is very busy during festive and public holidays.Language *English and three (3) other major Nigerian Languages –Yoruba, Igbo and HausaCurrency Naira(Local)Credit Card Visa and Master CardsElectricity 220vTime Zone GMT-1Climate Tropical Climate all year round with temperature of 25c and 40c.Major Airlines South African Airways, Virgin Atlantic, Lufthansa, British Airways, KLM, Egypt Air, Kenya Airways, Delta Airlines, Arik Air, Turkish AirRates are Inclusive of:  Full Buffet Breakfast 10% Service charge Other Added Values are:  Wifi/Internet Service Two bottled water in Room Daily Gym, Sauna and Steam Swimming Pool Free Car Parking ... more   less 
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Also Known As:
Southern Sun Ikoyi Hotel Lagos

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