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“Wonderfull experience in troubled Nigeria”
Review of Southern Sun Ikoyi

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Southern Sun Ikoyi
Ranked #2 of 131 Hotels in Lagos
Certificate of Excellence
Bengaluru, India
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Wonderfull experience in troubled Nigeria”
Reviewed February 19, 2012

I have been staying in few other places in Lagos, but this made me feel more safe and felt like being in aany other major citites in developed countries. No safety issues, good facilities, a decent crowd, good food, very normal acttivities what you would see in a hotel in singapore on UK or Australia.

Room Tip: I think most rooms are of same quality
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  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ayyavu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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676 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lagos, Nigeria
1 review
Reviewed February 16, 2012

Southern Sun Lagos, looking beyond fancy lobbys around the world...this hotel has it all. Upon arrival (as we all know it is an exhausting expierence getting through airport/customs) Southern Sun staff ensures that your check-in is fast, welcoming and even offers a complimentary refreshing juice. The rooms are nothing like I've seen in Africa, they were very clean, new and most important comfortable from initial impression. The bathroom is veryyyy luxurious and shower (or bath) is extremely relaxing after a long days work. Their staff is always polite, greeting you with a smile, asking about your day and always wishing you well. They have the strictest security, from gate entrance, to each flooor having its own manager on the actual floors. The gym is clean, useful and just an extra bonus! If you're hungary and don't feel like getting back into the taxi to go out, their restaurant is very declicious and they have the best breakfast in NIGERIA. If you are here for business, the business lounge is very handy for printing documents,scanning and someone is always there to help getting the documents printed quickly and correctly.

This is by far one of the best stays I have had in any hotel around the world. Definitely will be coming back later this year!

Room Tip: The standard is just as nice as executive suites!
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  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karab478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssih, Manager at Southern Sun Ikoyi, responded to this review, February 18, 2012
Dear Kara,

Thank you for your recent response and patronage. Your comments and contributions are key to us.

We are commited to excellence in our service delivery as we look forward to your return.

Kindly alert us on your needs as to how we can make your stay even better.

Best regards
Udeme
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level 4 Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed February 12, 2012

Booked on Feb 7th via email for 5 nights. First 2 nights were paid into their bank account on Feb 9th and I emailed them the deposit slip.

Arrived Feb 12th 9PM. They had no record of the payment. I handed over a hard copy of the deposit slip together with the reservation. Took 25 minutes to check-in. I kept asking if they couldn’t just give me the key and sort they paperwork outy without me standing there after a long flight. But no.

1:10AM there is noise at the door. The door opens but I have the chain on. Door closes again. I go out to see and can see 2 hotel guys in suits looking at some papers. Same time the phone rings but only once so I don’t pick up in time.

1:50AM the phone rings again. It is a guy apologizing that the maintenance people had mistakenly tried to enter my room earlier. I am very impressed at this point. What a top end hotel with maintenance guys wearing suits.

7:00AM there is a short but heavy rainfall. Water starts leaking from the A/C to the floor. Then another leak from the corner/wall to the floor. At breakfast I inform reception. However, sorry sir we don’t have rooms available to change.

7:46AM I am writing this review.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Bettestep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 30, 2012

A pleasant stay will be befor you.Polite staff, clean, food span wide yet evrythin seems a tad bit expensive .(caveat: I haven't been to the other other hotels and just getting to know the landscape)

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ravi_K13524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Nairobi Area, Kenya
1 review
Reviewed January 18, 2012

If you are looking for a good hotel in Lagos, look no further than Southern Sun Ikoye, where you will receive excellent service and friendly staff . The food is really nice and that includes their local dishes they have you may want to try out. Hotel is clean and the gym is well equiped. This is my second time here and il deffinately be coming up. Well done Ikoye, and keep up the good work.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nancy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 11, 2012

I am a pilot,I live in hotels around the world,so believe me when I say this hotel is one of the best hotels I've been into,the rooms are clean,food is diverse and excellent and most importantly the customers service is truly FIVE stars.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KiwiPilot330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Level 4 Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 7, 2012

I was completely happy about the quality of services, cleanness and size of the room. My stay was unexpectedly extended from 1week to 2weeks then I really needed some "refreshment" to myself. They have a sports gym and sauna, however no SPA or massage facility there, I desperately needed and missed it...instead I went to sauna almost every day and I could monopoly almost all days! Breakfast is nice, but dinner was almost forced to choose for buffet due to less variety of a la carte menu.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Smappe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Southern Sun Ikoyi

Property: Southern Sun Ikoyi
Address: 47 Alfred Rewane Road Ikoyi, Lagos, Nigeria
Phone Number:
Location: Nigeria > Lagos State > Lagos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Lagos
#4 Business Hotel in Lagos
#11 Best Value Hotel in Lagos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Ikoyi 4*
Number of rooms: 195
Official Description (provided by the hotel):
Southern Sun Hotel Ikoyi LagosAddress 47 Alfred Rewane Road (Kingsway Road)Ikoyi – Lagos Nigeria.Location Southern Sun Ikoyi is strategically located in the GovernmentArea of the City. It offers the corporate business travelers an excellent accommodation and irresistible Services. The hotel is situated within a few kilometers from the Atlantic Ocean (popularly called Bar Beach), 5km from the City Centre and 30km from the International Airport.Accommodation Southern Sun Hotel Ikoyi has a total of 195 rooms tastefully furnished with luxurious amenities and offers various segments of rooms to meet our clients’ needs. The Hotel rooms are categorized as follows: 86 Standard Rooms 75 Executive Rooms (One Double Bed) 22 Executive Rooms (Two Double Beds) 5 Junior Suites 4 Suites 2 Executive Suites 1 Paraplegic RoomAll the above mentioned rooms are non-smokingGuests Rooms All rooms are fitted with the followings: Air-conditioning Flat Screen 32” LCD TV DSTV and Local Channels Hitv Channels High Speed Complementary Internet Access WIFI internet connectivity IDD Telephone System in rooms Safe Deposit Boxes Electronic Door Lock Tea/Coffee Making facilities Fully Stock Mini Bar Hair Dryer Iron/Ironing Board (on request) Work Desk with LampExecutive Floors The Executive floors (8th & 9th) offer our esteemedguests exclusive services as follows: Executive Lounge Complimentary:o Continental/Buffet Breakfasto Fruit Basket on Arrivalo Bottle of Wineo Newspaperso Bathrobeso Slipperso Loffa Business & Secretarial Services Turndown ServiceFamily Children under 3 years and below stay and eat freeServices Our Hotel Services include: 24 hours effective and efficient security system 24 hours, 7 days a week room service Laundry and Dry Cleaning Services Secured Environment Free Parking Business Centre with state-of-the-art facilities Daily Secretarial Services Fitness Centre with modern equipment ATM Services on site WIFI internet connectivity throughout the Hotel High Speed Internet Access Outdoor Swimming PoolConference/MeetingOur professional Staff will assist our Corporate and Business Clients to plan their meetings/functions. Our meeting rooms are fully equipped with state-of-art-facilities.Restaurant/Bar Our Restaurants our open for Breakfast, Lunch and Dinner and offer elegant Nigerian and Continental dishes to the delight of all guests. Restaurant Capacityo Main Restaurant - 80 Seatso Mezzanine Lounge/Bar - 20 Seats Operation Hourso Breakfast - 6.30am – 10.00amo Lunch - 12.00pm – 3.00pmo Dinner - 6.00pm – 10.00pmSports/Recreation * Swimming Pool Fitness Centre Gym Sauna/Steam RoomUseful Information The Hotel does not operate Airport Shuttle, but could assist our guests to make arrangement with a reliable Car Rentals on request. Rates are inclusive of Full Continental/Buffet Breakfast 5% VAT and 10% Service Charge.Interested Placesin Lagos Ikoyi Club – Established 1938 is just 5 minutes walk from the hotel and it offers various sporting facilities. It has about 15,000 members of high profile people in Nigeria. Muson Centre – meaning Musical Society of Nigeria. Is 10 minutes drive from the hotel and most musical concert are staged at the Centre. Bar Beach – is located 5km drive from the Hotel. This is the main beach on Victoria Island, Lagos. The Bar Beach is named historically after the sand bars on long the Lagos Coastline. Silverbird Calleria – Is situated on Victoria Island, a 10 minutes drive from Southern Sun Ikoyi. Shoprite – Is located along Lekki Expressway, is 20 minutes from Southern Sun Ikoyi. Eleko Beach – Is about 45minutes drive along the Lekki-Epe Expressway. It is one the most popular among the beaches in Lagos. It is very busy during festive and public holidays.Language *English and three (3) other major Nigerian Languages –Yoruba, Igbo and HausaCurrency Naira(Local)Credit Card Visa and Master CardsElectricity 220vTime Zone GMT-1Climate Tropical Climate all year round with temperature of 25c and 40c.Major Airlines South African Airways, Virgin Atlantic, Lufthansa, British Airways, KLM, Egypt Air, Kenya Airways, Delta Airlines, Arik Air, Turkish AirRates are Inclusive of:  Full Buffet Breakfast 10% Service charge Other Added Values are:  Wifi/Internet Service Two bottled water in Room Daily Gym, Sauna and Steam Swimming Pool Free Car Parking ... more   less 
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Also Known As:
Southern Sun Ikoyi Hotel Lagos

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