We stayed for 4 nights at the Palmeraie using it as a base to go further south for a camel safari/Bedouin camp experience. The hotel is extremely pleasant and the staff kind, considerate and accommodating. They were lovely to my children and went out of there way to check that i was ok as a woman travelling alone with children.
The rooms whilst basic, were a decent size (we had a triple), secure and good value for money. Travelling at the height of summer it was very hot and unfortunately the air conditioning broke down one night. In an attempt to get some air movement through the room we opened the windows, promptly fell asleep and woke up to half the Sahara covering us from head to toe and all things in the room! It was promptly repaired on request the next morning though.
The hotel in general was clean and the food alright but nothing special. The high light of this hotel for us was the pool. Again, the pool area was clean and had plenty of sun loungers. Travelling when we did we moreorless had the hotel and pool to ourselves, so it was pleasantly quiet and a nice respite from all the hubbub outside! The cool pool water was most welcome too!
The hotel is in a good location on the main road through Zagora, but not too noisy. The CTM bus station is only a few minutes away and there are plenty of grand taxis available for trips further afield. We used the company caravane Hamada Draa (www.hamadadraa.com) for our camel safari. The guides speak English and were really good with the kids. The safari was one of the highlights of the trip.