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“Bit expensive, but marvellous diving”

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Laguna Redang Island Resort
Ranked #1 of 12 Hotels in Pulau Redang
Reviewed May 3, 2014

I stayed for 7 nights in April, transferring from the Perhentians from where I got a ride on a snorkelling boat for 90 MYR. I didn't book in advance, and the Laguna was the only place in Redang that had a room for that period. Most guests stay just 2 or 3 nights. Actually, I saved a bit of money by staying in the standard room as much as possible, even if that meant that I had to change rooms a few times.

The standard rooms are behind the dive shop and very basic, but they do have fans and AC. The deluxe rooms are big and really nice, but much more expensive. I was travelling alone and luckily the resort didn't charge me their quite hefty "single occupancy fee", for which I'm grateful.

The Laguna is a huge place and very well organised and clean. Most guests seemed to be Chinese and Malaysian Chinese, and rather upper class. The beach and sea are fantastic. Very clear waters, lots of fish.

I came for diving, which I did every day. The shop is well-run and well-equipped, has lots of space and nice boats. On many days I was their only diver. The dive staff are very relaxed, yet professional, and very nice to dive with. Just perfect.

One disadvantage is that the dives are set at 40 minutes, instead of 50-60 as is more standard. If you forget about the room rates, the dives are cheap, so that didn't bother me too much. The voucher system is completely ridiculous though. You have to buy 'packages' of 4 or 6 dives at the reception of the resort and transfer these to the dive shop. If, for example, you have made 12 dives at 50 MYR each, number 13 costs 90 MYR. They should really change this system. All in all, the packaged dives are cheap, so that offsets the inconveniences somewhat.

The Redang dive sites are varied and breathtakingly beautiful. Most are not deep, the reefs are extensive and the waters are clear. It was a lot better diving than on the Perhentians. Most guests are snorkellers who go to other sites, so you usually won't see any other divers, also not from the other shops.

  • Stayed: April 2014, traveled solo
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3  Thank marcelvk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FeedbackLaguna, Public Relations Manager at Laguna Redang Island Resort, responded to this reviewResponded August 24, 2014

Dear Marcelvk ,

Warm greetings from Laguna Redang Island Resort!

We would like to express our appreciation for taking time to write your comments. We value your opinion and will take into consideration of improving your future stay with us.

Thank you for choosing Laguna Redang Island Resort as your holiday destination, we hope to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed April 26, 2014 via mobile

My friend & I were at Redang on 24 May to 26 May 2013. It was great experience for us as we were snorkeling & our first experience to see reef sharks (baby shark & 1.5m long reef shark). We also saw turtles and blue sands! We wouldn't have been able to without the awesome staffs who worked at Laguna. They took time to do it out of their passion to bring us around to explore the island. Really grateful they did so. With that I really had to give a thumbs up for such remarkable service they provide. It was totally done out of goodwill & more than what they task to do.

Laguna is also situated at the place where the film 夏日末末茶 is made. I guess this was the drive that bring most travellers there. So this bring me to the next point that location is great Anyway its the main beach there.

The room was simple & although rather backdated furniture, it was clean and spacious.

The only bad factor was it was alittle too crowded thus we couldn't seek peace throughout the trip. Probably it was because that was a long public holiday weekend. Beach was crowded, dining area was crowded & snorkelling trip too.

In my conclusion, Redang is a great place to explore at least for once but do avoid public holidays.

  • Stayed: May 2013
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3  Thank jasmine6868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FeedbackLaguna, Public Relations Manager at Laguna Redang Island Resort, responded to this reviewResponded August 24, 2014

Dear Jasmine ,

Warm greetings from Laguna Redang Island Resort!

We would like to express our appreciation for taking time to write your comments. We value your opinion and will take into consideration of improving your future stay with us.

Thank you for choosing Laguna Redang Island Resort as your holiday destination, we hope to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2014

Laguna is truly a great resort! I was here 8 years ago and I revisited this place a week ago, the resort, beaches and sea are simply beautiful and well maintained!

Pick-ip and drop-off service at Redang Airport is great,
Laguna van was already at the Redang Airport prior to our arrival, no delaying of time at all!

Check in at Laguna is a peace of cake! Upon check-in to the Resort, the staff was very helpful and offer us some snacks to substitute our lunch that was included in our package. Beaches and sea are simply beautiful, white sandy beach, and turquoise blue water, you will definitely immerse yourself to the sea, simply irresistible.

We are ok with the room, it is clean and huge. The only matter is the toilet flush, water pressure isn't that strong to do its own job, can't really flush well, you will have to flush it a few time. Laguna provides variety of food but mainly Asian cuisine. It doesn't really bother us at all as we really enjoy our stay here! We hope we will return to thus Island soon and we definitely recommend this Resort to our family and friends.

Stayed: April 2014, traveled with family
1  Thank Mandalyne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FeedbackLaguna, Public Relations Manager at Laguna Redang Island Resort, responded to this reviewResponded August 24, 2014

Dear Mandalyne,

Warm greetings from Laguna Redang Island Resort!

We would like to express our appreciation for taking time to write your comments. We value your opinion and will take into consideration of improving your future stay with us.

Thank you for choosing Laguna Redang Island Resort as your holiday destination, we hope to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2014

Got back last week & it was great!!
For a couple wanting a quiet retreat this is not the place, in future we will take the upper unit. It gives better view of the sea and more privacy.
We stayed at premier sea room with long balcony, room service 2x per day, they do an excellent job! Fresh towels daily for the 5 nights we were there.
Restaurant - great food, smiles all around from the staff & they take the effort to provide us a quiet corner table with beautiful view of the sea.
Snorkelling - breathtaking especially at the SEATRU turtle sanctuary bay. We saw mating turtles though we can only observe from a distance. The work done here is exemplary!
Some parts of the beach with water 6 inches deep you can see marine life galore! Great especially of you have young kids.
We will be back!

Room Tip: Premier Sea with long balcony great playing area for kids & lounging for adults.
See more room tips
  • Stayed: April 2014, traveled as a couple
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2  Thank SDBG8456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FeedbackLaguna, Public Relations Manager at Laguna Redang Island Resort, responded to this reviewResponded August 24, 2014

Dear SDBG8456,

Warm greetings from Laguna Redang Island Resort!

We are thrilled to know that you had enjoyed the Chagar Hutang Turtle Sanctuary excursion and will continue to provide such educational services for nature lovers in future.

We would like to express our appreciation for taking time to write your comments and thank you for choosing Laguna Redang Island Resort as your holiday destination, we hope to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2014

Just came back from Laguna and must say it was beautiful place to be. Room was clean , pool area also clean and looked after.. Staff friendly and always helpful. Had 3 years old and 10 months old with us and the resort is very child friendly. The kids swimming pool is just right size with a slide. Food wise I would say it could be a bit better but still can't complain. We all had very very nice time and will definitely come back as soon as we can.

  • Stayed: April 2014, traveled with family
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1  Thank Petra50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FeedbackLaguna, Public Relations Manager at Laguna Redang Island Resort, responded to this reviewResponded August 24, 2014

Dear Petra,

Warm greetings from Laguna Redang Island Resort!

We would like to express our appreciation for taking time to write your comments. We value your opinion and will take into consideration of improving your future stay with us.

Thank you for choosing Laguna Redang Island Resort as your holiday destination, we hope to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2014

we stayed for 3 nights. the island is like heaven. we had problem with check-in and didn't receive the requested rooms.
breakfast was great. the view is wonderful. and the service average.
pool was good.

  • Stayed: May 2013, traveled as a couple
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Thank aidinJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FeedbackLaguna, Public Relations Manager at Laguna Redang Island Resort, responded to this reviewResponded August 24, 2014

Dear Aidin,

Warm greetings from Laguna Redang Island Resort!

We would like to express our appreciation for taking time to write your comments. We value your opinion and will take into consideration of improving your future stay with us.

Thank you for choosing Laguna Redang Island Resort as your holiday destination, we hope to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2014 via mobile

We have just returned from a 4 night stay. Initially we were worried about it being such a big resort but this was unfounded. I was impressed with all aspects. The transfer from the airport to the ferry and then to the resort was totally organised which thoroughly impressed me. Our room was ready upon arrival so we could check in early. We did the b&b option. Breakfast was lovely, we had lunch at a nearby cafe and spent our evenings eating at the food court on site. Food was reasonable considering it was an island. The pool was beautiful and beach towels and mattresses for the sun beds were provided. The biggest selling point is the beach. We have travelled around Asia a lot and the beach was one of the most beautiful I have seen with the bluest sea. Baby sharks were swimming around by the rocks and we had parrot fish eating bread from our hands. The snorkelling was incredible. I would not hesitate to return.

Stayed: April 2014
Thank Rachel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FeedbackLaguna, Public Relations Manager at Laguna Redang Island Resort, responded to this reviewResponded August 24, 2014

Dear Rachel,

Warm greetings from Laguna Redang Island Resort!

We would like to express our appreciation for taking time to write your comments. We value your opinion and will take into consideration of improving your future stay with us.

Thank you for choosing Laguna Redang Island Resort as your holiday destination, we hope to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Laguna Redang Island Resort

Address: Pasir Panjang, Redang Island | S-5, Wisma Tenang, Jalan Sultan Sulaiman, Pulau Redang 20000, Malaysia
Location: Malaysia > Terengganu > Pulau Redang
Amenities:
Bar / Lounge Beach Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Pulau Redang
#1 On the Beach Hotel in Pulau Redang
Price Range: $155 - $560 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Laguna Redang Island Resort 3*
Number of rooms: 222
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Also Known As:
Laguna Redang Island Hotel Pulau Redang
Hotel Laguna Redang Island

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