Probably the one guaranteed way to get a rating of "terrible" is to summon 12 of your closest professional friends and beat up your guests. Read on
I'll keep it as brief as possible since the police report I wrote was pretty lengthy. Myself and three other friends booked two rooms and checked into Mohsin "Chalets" (that fancy-sounding French word means nothing) on Sunday, May 26. The room itself was dismal. Dirty beds, broken fan (obviously no aircon), a door that wouldn't shut or lock, and just for good measure the room number on the outside hung sideways, suspended by one out of two nails. To top it off, in the bathroom was a broken toilet, and a sink that was balanced precariously on the copper water pipe that was feeding it, not attached to the wall at all. Remember that.
The next morning, my friend (a 21-year old, 5'3" female) went to the bathroom after waking up. The electricity was off, though it should not have been. When the bathroom lights didn't turn on, she lost her balance on the ledge leading to the bathroom floor, and slipped on the water that had leaked from the sink the night before. She instinctively grabbed the closest thing for support which happen to be the broken sink. After the slightest touch, the sink came crashing down to the floor, shattering in a hundred pieces. My friend obviously could have been severely injured by this neglectful maintenance, but she only had a couple scratches from the jagged porcelain.
Obviously we went to management about this, suggesting our money be returned after a miserable nights' stay. The female at the desk was not surprised, and responded by saying that the sinks around the hotel had been a problem, and casually asked for 150 ringgit for it to be replaced. We were understandably shocked, and refused to pay. The then called a man who claimed to be the owner. I never got his name, but he's impossible to miss; under five feet tall and clearly suffering from his Napoleon complex. He had a goon with him, and the four of us went back to the room to survey the damage. The owner tried to demonstrate that it was in fact securely fastened... but in his reenactment he put it on the wrong side of the wall. The abject neglect could not be more obvious. He loudly demanded that we pay, and when we refused he became increasingly aggressive, even getting in the face of my female friend. He actually put his hands on us, and I had to step between the little man and my friend and push him away. At one point he asked me where I thought I was, and then he threatened to kill me, I kid you not.
My friend and I managed to leave, thinking that a threat to our lives would be the right time to make an exit. We went back to our previous resort on the other side of the beach and had lunch. We had planned to go to the other side of the island that night, Coral Bay. The little man's goon had followed us and as soon as we left the beach, the four of us with all our bags, he approached us as we got to the trail going across the island and again demanded payment. My friends and I were maybe 100 meters from the beach when the man called for his friends. Before I knew it, I was surrounded by 12-15 locals all screaming incoherently. I knew I was in a bad situation, and while trying to reason with the man, a fist came out of my periphery and caught me on the left eye. I stumbled back, and one of the other men kicked me in the face. My female friend (remember, 21-years old, 5'3" and adorable), came rushing to my aid and tried to tackle one of the men like the awesome girl she is. She was thrown to the ground, and when she got up, she was punched in the face by the men as well. I see red even typing that and I'm actually shaking with rage. Just picture it- a half dozen crazed local Malaysians taking turns beating a female all at the behest of Mohin's owner. When she fell to the ground I jumped on top of her to protect her and absorbed the brunt of the beating for a couple minutes.
I urge everyone, in the strongest possible terms, to avoid Mohsin at all costs.
- Official Description (provided by the hotel):
- Mohsin Chalets are one of the few resorts located on Perhentian Islands in Terengganu, Malaysia. We have air-conditioned and fan rooms and also our own restaurants to cater for breakfast, lunch and dinner. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Orbitz, Travelocity and Expedia so you can book your Mohsin Chalets reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Mohsin Chalets Hotel Pulau Perhentian Kecil