I'm staying in the resort as volunteer at the moment. The environment is Absolutely stunning however, the living conditions for volunteers are just barely better than camping out door.
I booked my trip through ecoteer, and there is no communication at all between the resort and the agent. On the 1st day of arrival, my booking was not even on the list which I have already paid for the full price. The staff just put me and my friend into rooms 1st then said they would find out what kind of bookings did we make. However, they did not get back to us at all until we chase them up and found out they had all the booking wrong. Me and my friend has requested separate private room for the trip, however they made a mistake of wanting to put us in the same room. It has been a week they still couldn't find out if we had booked for a separated private room or separated shared room (with same sex).
Next thing is, I was never told that the room do not has hot water. Even it is hot in the afternoon, however, it is fairly cold at night specially after night beach patrol (either 3am or 8am). Plus they told us not to bring hair dryer, therefore I slept with my sandy hairs for a week now after freezing cold shower. I have asked for an upgrade to a room that has hot water, however they still fail to get back to me if there is any room available after 2 days = 4 more freezing cold shower.
Environment is great, but unless you are as strong as a cow and do not main living with insects all day long, otherwise, do not come.
- Official Description (provided by the hotel):
- A eco-friendly, family friendly resort location on it's own beach. Running an Turtle and Reef conservation project on site to spread awareness about the sea turtles and their environment ... more less
- Also Known As:
- Bubbles Dive Centre Hotel Pulau Perhentian Besar