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Eastwood Valley Golf & Country Club
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Reviews (54)
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36 - 41 of 54 reviews
Reviewed May 28, 2012

BThe long house we stay at E608 was good but the bathroom od the tap
Basin and the shower head was leaking. We made a complain but the
Maintaince came the next day and they did fix it but the problem still exist.
The management have to upkeep the premises with such a big of 280 acre
And golf club. The food in the cafe i would recommend is the food and the
Smoothies we order was cheap at RM7 and the fried rice cost RM11. Make used
Of the swimming pool, steam bath and enjoy the nature of birds singing. Is 10 mins
From the airport and 15min to MIRI TOWN.

Room Tip: B & A ROOMS are better as it is nearer to the lobby, need improvement on the service. Corner suites are large and sunny. E rooms is noisy as you can hear cars n people chatting in the morning at 6.30am.
  • Stayed: May 2012, traveled with friends
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Thank Shikisan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2012

We booked x2 deluxe rooms for two occasions less thaN a week apart pre and post use of Miri airport. Location of the most expensive accomodation was rather strange?! Next door to nightclub at one end of the deluxe suites and a maintenance depot at the other. We emailed prior to our stay and were allocated the suites farthest away from the potential noise problem, however, we weren't disturbed because I don't think the karaoke was in use Afterall. We were disturbed however by the large lorries driving rapidly backwards and forwards to get to the maintenance shed on an early Saturday morning. What really lets this place down is the low standard of cleaning in rooms and the general lack of ongoing maintenance. Such a pity as this is so easy to correct. The sheets and duvet covers don't get ironed before a bed change and unfortunately i found a large black hair in the bed on looking under the duvet. Just hoping the linen had been changed between guests?! so Eastwood managers - employ a superviser to oversee the standards of cleaning currently being achieved. No matter how reasonable the cost, clean and hygienic standards should be maintained! The bathrooms in both suites were in need of a deeper clean and both handrails were actually a potential serious safety concern. They weren't attached to the walls correctly poor substandard workmanship! My mum had an accident and could have suffered a bad injury after holding onto the rail and it came off the wall.... We reported this, but unfortunately on returning to the same room some five days later, the rail had been shoved back into its original position but again wasn't secure!? Restaurant staff were lovely and food fairly good. High tea good value. Breakfast selection good with fresh omelettes and Asian selection aswell as usual cereals and fruits etc. mx up with collection from airport but reimbursed for taxi payment. Taxi voucher system at Miri airport costs 22 MYR to and from hotel. This hotel could really increase its business if they improve its standards of cleaning because the Miri Marriott is currently their nearest rivals.....i assume they survive because of the business it attracts because of the golfing and function room facilities. Please management team, listen to the comments on trip adviser and improve the housekeeping standards!

Room Tip: Research your room selection carefully.....
  • Stayed: April 2012, traveled as a couple
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3  Thank LindsayCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2012

I had recommended by my friend went to Eastwood on the December 2011 and i gt high expectation due to my friend gt good experience over there. After that i only gt a word to describe my feeling "disappointed"

1st situation: The standard check in time should be 2pm but i went to check in on 3pm something and gt inform by a male receptionist regarding my room still in dirty condition. I don't mind to wait 15-25 minutes but it take times around more than 2 hours to clean the room and all my family member were tired, need a proper rest and take a shower due to short of time for evening event.

2nd situation: Wait more than 2 hours for the lousy housekeeping attendant to clean up the room. I had requested to make up my room but they refuse to pay attention to me with a rude attitude. Should this kind of service i gt entertain seem that i had reserve more than 1 rooms. After long waiting for housekeeping clean the room and i found that they don't proper clean the room just change the bed sheet. Carpet, toilet all in dirty condition , curly hair everywhere and do not have any toilet linens and amenities provided for all rooms and all of us rushing on time. Then, one of my room gt a problem toilet facilities in the bathroom make us cannot bath properly due to shower head was damaged.

3rd Conditions: I had complaint this issue to the receptionist but ignore by them with a excuse wait n wait. While i'm rushing how can i wait and not free upgrade provided? Never provided a standard warming to the guest and isolated by them. A trip really with a bad experience.........

Room Tip: Never choose to stay in lower category of room because of the bad carpet smell and strong smoke inside.
  • Stayed: December 2011, traveled with family
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Thank Nick1088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2012

Nice place, unfortunately, the service. God, so bad. We asked them to fix the shower as the shower heater didn't work. They didn't come to fix it or check it eventhough we called them like four times ! Four times calling them, and no one came. What a great service they had. When we checked out, we were hoping that they would apologise AT LEAST. Sadly, nope. They acted like nothing happened.

  • Stayed: February 2012, traveled with family
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1  Thank Ameera A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2012

The deluxe suites were the most expensive and newest they have...but for the price, we expected at least a clean room. We moved the couch to accommodate an extra bed - the back of the couch and wall was full of cobwebs and dust! Similarly for the bathroom. Spider webs and dead insects on the window ledge. Not a pleasant sight when it's in one's direct line of vision when taking a shower! Otherwise, the resort is a nice place to stay, away from the bustle of the city, and waking up to birds chirping in the trees. Took note of a fellow reviewer's comment of noise. We had to take one of the rooms near the karaoke/KTV as other rooms were full for the year-end holidays. Bring your ear-plugs! Or plug in earphones to your own soothing music on your MP3s/ipods to block out the loud music that goes on well after midnight!

Room Tip: Avoid deluxe rooms from 701 to 709 - the closest block to the KTV.
  • Stayed: December 2011, traveled with family
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2  Thank JoeJBandar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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