Hotel is clean and modern with superb outlook but service sadly lacking in many areas commencing with airport pickup staff. To be told car is this way. your plane was late (as if we didn't know!) and no effort at all to take either of our small bags. Bar and Restaurant service almost non-existent removing dirty plates, bringing drinks. providing s&p. One exception is the barman in Best Brew. Thank you! Even Wrapped gift shop staff had problems providing prices. Two ph calls to finally obtain milk for tea in room. Room cleaners however do an excellent job. Not sure whether we will stop here next trip.
- Official Description (provided by the hotel):
- Four Points by Sheraton Sandakan is right on a scenic waterfront pedestrian promenade overlooking the Sulu Sea, part of the Sandakan Harbour Square, which offers an indoor marketplace and retail shopping mall within the new Sandakan CBD. ... more less
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- Also Known As:
- Four Points By Sheraton Sandakan Sabah, Malaysia