As most reviews have stated this hotel is located in a strange locality with industrial units and vacant shops surrounding it so if you were reviewing the area you would give it a definite negative as there is certainly no night life. The hotel itself is relatively new and they are still working on upgrading things so these are positives. It is clean, with spacious rooms and all have the basic amenities. Try to get a ground floor room if you do not want to go up and down stairs as the hotel does not have a lift. Prices for food and drinks were reasonable. The stand out for us was the excellent customer service. We have been lucky by being treated to some of the best service in the world at the Hanoi Ruby Elegance and this hotel probably reached the 75% mark especially in friendliness. We arrived at the hotel at about 9.30AM having arrived on an early flight and the front desk staff allowed us to check in and put our baggage in the room as we were going to have something to eat and then go on a tour. Nothing it seems was a problem. Taxis were easily organized from reception. Each time we returned to the hotel and sat in the lounge area either for a drink or just to relax we had one of the management staff come and make sure that every think was ok. I would probably stay here again just because it is unique and quirky.
- Official Description (provided by the hotel):
- Best WESTERN Sandakan Hotel and residence is now affiliated to RCI, THE only RCI hotel in Sabah. We have added 32 New hotel rooms and now we have a total of 80 rooms. We have mine 2 Bedrooms family apartment , 1 handicap Room, 1 honeymoon suite and 69 standard, superior and deluxe rooms.We have a new banquet hall capacity for 600 pax Fully air condition., suitable for marriage function, annual dinner, meetings , concert etc.. ... more less
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- Also Known As:
- Gloria Plaza Hotel Sandakan Sabah, Malaysia