Stayed at this lodge by default. Was booked to stay in the Sukau rainforest lodge, but Borneo Eco tours misplaced our booking and by the time it had been rectified our room booking had been allocated to others. The 2nd option of Borneo Rainforest lodge had also been booked up, so we had no other choice than to stay at the Proboscis lodge.The cost to stay here was much less than Sukau, but when you read Sukau's reviews it is quite plain to see why.
We were allocated room 1 which overlooked the river and the view was nice.
The room itself was very basic, but we hadn't expected much more than this.
What was really disappointing was the bathroom. It was dirty to the point war you needed to wear shoes when taking a shower. There was toothpaste still in the sink from the previous occupants and lost of water splashes up the mirror. The toilet was laden with pubic hair. It had obviously not been cleaned for some time & neither had any of the tiles or floor.
The towels & bedding were ancient and in need of being thrown away
We ended up being the only guests at the lodge and this itself meant there was no atmosphere. The staff with the exception of Tinnie kept to themselves, avoiding getting into any conversation.
There was plenty of food offered, but again we were expecting Malaysian curries & got chicken & chips.No choices were offered.Full English breakfast was given in the morning. On the second morning, I asked if I could just have some fruit. Expecting a melon plate that had been brought out the previous morning. What I was given was a bunch of bananas!!!!
The lodge needs some updating, with a splash of charisma & lots of good customer service.
Would I stay here again? definitely not.
- Official Description (provided by the hotel):
- Our Proboscis Lodge Bukit Melapi or simply called Melapi Lodge on the banks of the mighty Kinabatangan River offers you all the comfort of nature wildlife facilities while you trek and cruise to catch a glimpse of riverside inhabitants including the Proboscis Monkeys in their natural habitat. Night time at the lodge is another best time to connect with the nature by signing up for the option night cruise. ... more less
- Reservation Options:
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- Also Known As:
- Proboscis Lodge Bukit Melapi Sandakan, Sabah, Malaysia