I booked this place as a locatiion in the centre of town. It looked a little more rundown than the photos, and is not exactly seafront, but i wont lie, the view over the city, the ocean and lots of chinese looking old buildings was really nice. When we checked in, i asked if the table and chair setup in the lobby is where breakfast would be served, and they said that actually since the 1st of July they no longer serve complimentary breakfast.....mtake this into account when paying more for a room because you think breakfast is included. Then i got shown a sign on the desk stating this, and the lady at reception aggreed that because i had paid for a room with breakfast, we could have breakft in the morning, starting from 7. Not really surprising, next morning at 7.15 the lobby was empty, a different guy sat there, snd when we asked about breakfast, he pointed to the same same i was shown in checkin, and bluntly said "no breakfast". Great staff communication here... Not. Out room was on the 4th floor, which was a bit of a hike up the staircase with no offer of help. The room was really nice, bar the one giant cockroach which made me jump, the bathroom really clean and modern, but super stingy on the toilet paper. Air con good, and the saving grace of the place is that the wifi had a good connection. 85 ringgit was overpriced. Also there is a nightclub in the street below and even though we stayed on a sunday night the music was quite loud until about 2 am. If the staff were friendlier my review would probably be a lot nicer. Good customer service means a lot.
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- Also Known As:
- Hotel Seafront Sandakan, Sabah, Malaysia