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“Is just average”
Review of Lexis Port Dickson

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Lexis Port Dickson
Ranked #4 of 37 Hotels in Port Dickson
Reviewed March 2, 2014

We stayed in mid Feb, 3D2N, a family trip, thus we booked 3 seaview rooms. The room is big. Other than that, the rest are just average. No beach, you have to walk to public beach, and full of stone. The pool is small. With the price, I suggest to stay at a Avilion or Thistle resort. Both are spacious and has private beach. Lexis is like staying in a town hotel, no resort feel at all. The food is lousy.

  • Stayed: February 2014
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4  Thank Danielsoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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282 - 288 of 535 reviews

Reviewed February 25, 2014

Part of our money gone missing left at the safe in our hotel after we came back from a day trip one day. The pin code didn't work, so a staff came to open it then we realise AUS$300 and MYR$100 were gone the next day when we counted our cash, we knew we were right because my sister decided to write down all 20 numbers of the $100 bills just in case, the manager did nothing about it! They said they'll investigate and get back to us on our date of our departure. But they didn't even bother to talk to us and seems happy when we decided not to call the police! This has never happened to me before, I'm truly disappointed and it's my first time I have to give such a unpleasant review!!!

  • Stayed: February 2014, traveled with family
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8  Thank Kingswood2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandlexispd, Public Relations Manager at Lexis Port Dickson, responded to this reviewResponded March 2, 2014

Dear Sir/Madam,

Thank you for your comments and feedback. Your unpleasant experience whilst staying with us is very much regretted.

Nonetheless, an investigation was immediately been conducted in order to resolve this matter fairly. Our findings show that, upon receiving your complaint with regards to your safe box our Front Office associate immediately went to your room and in your presence, open the safe box. Once you had checked its contents our associate left the room.

Upon receiving your incident report the next day on the missing cash, we had suggested that you make a police report, of which you declined. However, as part our security procedure and company policy we had lodge a police report on behalf of the hotel.

Again, we wish to express our deepest regret for the inconvenience experienced by you and your family.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2014

It was located on a strategic location. And many place to explore. I'm satisfied with the room condition. Value for money. The service also not dissapoint. 2 days 1 night in this hotel such a great experienced.

  • Stayed: February 2014
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3  Thank Hidayah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2014

I checked into a two twin bed sea view room that fits 4. The room was only equipped with 2 bath towel. When asked for additional, I was told that there will be additional charge, because though the room can fits four, amenities are only for two.
The floor was dusty n sticky, dust is everywhere.
The bed sheet was stained with black dusty marks. The staff changed it, n there was oil stains on the second bedsheet. And I asked for a change again, the third bedsheet was also spooked with oily stains. I gave up.
Pillow cases were so old n worn out, spotted hole in one of them
Curtains in the room were with marker stains

Will not be back for sure!!

  • Stayed: February 2014, traveled as a couple
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7  Thank Myeelee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2014

I booked for a deluxe water chalet thru Groupon but upon arrival I was upgraded to a premium water chalet for free. Lucky us! :) The buggy service was a big score for me. Room service was also quite fast. Overall we enjoyed our perfect weekend :) However, I do wish the check-in could be done as early as 2pm rather than 4pm. A huge loss of quality time for hotel guests.

  • Stayed: February 2014, traveled with family
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2  Thank Petroash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2014

Previously I and my friend planned to stay at Grand Lexis, but after read lots of bad review about the hotel.
So, we book Lexis. Lexis just beside the Grand Lexis. Lexis share facilities with Grand Lexis.

Starting from Check-In till Check-Out, the customer service = excellent.
I'm respecting the way the manage customer service.
Stayed at deluxe water chalet, the room is exquisite. Except no towel provided at the room during the arrival.. maybe they forget to place it. So, we just call the room service - towels arrived less than 5 minutes.
I would like to suggest, once a room cleaned by the staff - the supervisor or manager must check the room (maybe validate..).

WiFi is available, but you need to inform them - if you want to used WiFi at the room. The staff will setup something before you can used it.

Breakfast provided by this hotel just O.K. for me.
Activities provided by this hotel are good. We play Segway and KMX, it is fun and the price reasonable.
If you like to swim, the swimming pool is nice.
Car park - you can park on the main building or on the ground.

There's enhancement need to be done by the hotel regarding the bed liner or bed coating.. the way they wash it or handle it.. I don't know. There's stain on it.
Please run an inspection, before you allow any of it to be used by customer.
I figure out - even though after the staff change our bed liner, the new bed liner given also have stain.

Overall, this hotel is good.

Room Tip: Choose room facing the open sea.
See more room tips
  • Stayed: January 2014, traveled with friends
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88  Thank narikah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2014

The rooms are built on water. I can say there are 3 parts of the room. First is the shower area where there's a Jacuzzi separated with the shower room n toilet room. There's a see-through glass on the floor (in lower level rooms) so you can see the water when the tides coming and the muddy sand on low tides. Second is the bed area. The interior is nicely put. There's a safety box inside the wardrobe. A couch/bed beside the windows is suitable as an extra bed. However the main bed was a little bit lumpy and you can notice the lumps once you enter the room. But that's not the problem once you are tired you will sleep just fine. There's door with lock separating the bed area and the jacuzzi if you don't want anybody to be a bother when soaking in. The jacuzzi tub was satisfyingly clean (as i am sort of a clean-freak). The third part is the balcony where you can just sit leasurely on the chair facing the water. However swimming is not recommended in this area (but fishing is). The welcome service was superb as you'll be welcomed almost immediately with hot towels and welcome drinks (rather than the Grand Lexis next door where you have to wait longer to feel 'welcomed'. Because of the rooms are quite far from the lobby, a buggy service is provided. They'll pick you and your bags up in front of the lobby and send you to your room. The room service was quick and the breakfast at the hotel's dining was average. It was always
packed during breakfast and it is advised to go early. Vehicle parking is a bit tricky where you have to park a little bit far and have to wait for empty spot due to many events/meeting were held here.

  • Stayed: October 2013
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4  Thank minah86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lexis Port Dickson

Address: Jalan Seremban, Port Dickson 71000, Malaysia (Formerly Legend Water Chalets)
Phone Number:
Location: Malaysia > Negeri Sembilan > Port Dickson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #4 of 37 Hotels in Port Dickson
Price Range: $105 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lexis Port Dickson 3.5*
Number of rooms: 269
Official Description (provided by the hotel):
Lexis Port Dickson is a Balinese inspired resort located along the coastal stretch of Port Dickson, situated near the town of Lukut at a distance of about 2km from Port Dickson. It is easily accessible via the North-South Expressway and is about an hour's drive (100KM) from Kuala Lumpur. Lexis Port Dickson consists of 269 unique seafront resort rooms facing the Straits of Malacca and is managed by Lexis Group Of Hotels & Resorts, an established hotel operator in Malaysia since 1994. Designed in traditional Balinese style, Lexis, Port Dickson is a sanctuary away from the hustle and bustle of the city and its accommodation promises ecological comfort. The resort offers food & beverage options at its all day dining restaurant. The Lobby Bar serves an array of cocktails, fresh juices, hot and alcoholic beverages, for those who wish to unwind and rejuvenate their senses. For meetings and conferences, Lexis Port Dickson is well equipped to meet the demands of its discerning clients. Followers of fitness regimes can exercise at the gym as well as take a dip at the swimming pool or sweat it out at the sauna. Lexis Port Dickson is the ultimate getaway for the family as well as honeymooners with state of the art meeting facilities for functions and events. ... more   less 
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Also Known As:
Lexis Port Dickson Hotel Port Dickson
Legend Water Chalets Port Dickson

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