I am the repeated customer of this hotel, I have made more than 10 visits to this hotel. The reason that I always choose this hotel is because of its atmosphere and its quality of service, I feel so relax to stay at this hotel. I was just back from this resort two days ago and would like to make some comments as follows:
1. Hotel rooms are good, but we found some mold and dirt on the wall tiles and basin apparently. We also found some bird's droppings at common balcony of connecting rooms.
2. The infinity swimming pool is not as clean as before, a lot of sand and leaves and tree branches were found in the pool.
3. The bath robes were not in the room, we always have to ask the staff to bring them to us.
4. The air conditioner at the room (the connecting room) we stay was not cold though the technicians came to do service and repair twice.
5. The music played at the Cumulus pub was too loud, the volume should be tuned down after 10 pm, because people started to sleep at this time especially young children.
6. the Toilet bowl at lobby and ground floor have black stains, I believe that some people stepped on the toilet bowl and it was not cleaned immediately after that. A 5-start hotel should not let this happen.
Apart from the comments, I will still come back to stay at this hotel in the near future.
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- Also Known As:
- Thistle Port Dickson Hotel Port Dickson