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PRIMALAND Port Dickson Resort & Convention Centre (PRCC)
Ranked #30 of 38 Hotels in Port Dickson
Reviewed February 28, 2013

Lovely Clean and spacious hotel. Maid service every day, and all the hotel was kept very clean and tidy. Staff were very helpfull and always friendly. we stayed in a one studio premier room, and it was spacious with a sofa bed in the lounge area and seperate bathroom. The hotel had lots of entertainment throughout the day, including the kids water playground, although our little daughter was too young to join in. There is also a seperate babies/toddlers pool away from the large pool which was good as parents could relax a bit more and let the kids play on there own. Well it kept us entertained most of the time. The Thai restaurant food abit too spicy for my husband and I. But overall this is a lovely hotel, with good food and very good for families. Close to the beach ( about 10 min walk).

  • Stayed: February 2013, traveled with family
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38  Thank BeautyL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EcommerceBWMY, The Management of BEST WESTERN Prima Inland Sea Resort at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this reviewResponded March 7, 2013

Dear BeautyL,

Thank you for staying at BEST WESTERN Prima Inland Sea Resort, Port Dickson! We have received your valuable feedback via Tripadvisor.com with regards to your recent stay in the resort.

We are delighted to know that you have enjoyed your stay with us and have shared your comments with our team members. Your constructive feedback is important to us so that we can improve on our services and products.

We definitely look forward to welcoming you back soon.

Best regards,

The Management of BEST WESTERN Prima Inland Sea Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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352 - 358 of 377 reviews

Reviewed February 20, 2013

Me and my family went for a holiday last month at Best Western Prima Inland Port Dickson. It's a very exciting holiday and will not be forgotten. When we arrived there we checked in to the our pre-booked apartment. When we entered into the 2 bedroom apartment it was very beautiful. There were two air-conditioned rooms, 2 bathrooms, 1 large living room equipped with television, 1 dining table, 1 kitchen equipped with kettle. A very comfortable stay for our family of 10. All the necessary equipment are there. Our apartment faced a water theme park nearby. My 2 year-old daughter couldnt wait to take a dip. There is the theme park entrance fee but if you have checked in at the apartment, entrance wrist band will be given for the theme parks. We got six wrist band free per apartment. Very attractive theme park with a variety of rides and attraction, and it is suitable for the whole family. It is an all-round complete theme park. We had dinner at Anna Thai Restaurant which is within the vicinity. They prepared their signature dish for us and the food are very tasty and delicious. In my opinion, they serve 5 star quality food. After dinner, we drove around Port Dickson. Back at the apartment after a very tiring and happy day, we went to sleep in their cozy bed and cool room. My daughter slept until the next morning without waking up to drink milk as usual. The bed is THAT comfortable. Indeed the best overall service that I have in PD so far.

  • Stayed: January 2013, traveled with family
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47  Thank QasehSyed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EcommerceBWMY, The Management of BEST WESTERN Prima Inland Sea Resort at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this reviewResponded March 7, 2013

Dear QasehSyed,

Thank you for staying at BEST WESTERN Prima Inland Sea Resort, Port Dickson! We have received your valuable feedback via Tripadvisor.com with regards to your recent stay in the resort.

We are delighted to know that you have enjoyed your stay with us and have shared your comments with our team members. Your constructive feedback is important to us so that we can improve on our services and products.

We definitely look forward to welcoming you back soon.

Best regards,

The Management of BEST WESTERN Prima Inland Sea Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2013

Just returned from a fantastic family holiday at the Best Western Prima Inland Sea Resort. The staff are unbelievably nice, helpful, friendly & speak very good english. The pool is fantastic, always plenty of sunbeds available & if no umbrella near your sunbeds then just ask as NOTHING is too much trouble. Pool snacks, cheap and reasonable price, choice & taste!! Daily poolside entertainment for both adults & kids. WE FELT VERY SAFE IN LETTING OUR 7YR OLD BOY GO WITH THE STAFF AT KIDS CLUB. (This is a very important pointer I think)! Evening entertainment again very good. We did tend to go out of the resort on an evening to dine at one of many many many many delicious restaurants. (you must visit the THAI Restaurant. one of the guys that welcome you in thai. I could go on & on about this holiday as it was fantastic. All in all a fantastic family holiday. Well recommended.

  • Stayed: February 2013, traveled with family
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42  Thank Sunshine_Sunday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EcommerceBWMY, The Management of BEST WESTERN Prima Inland Sea Resort at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this reviewResponded March 6, 2013

Dear Sunshine_Sunday,

Thank you for staying at BEST WESTERN Prima Inland Sea Resort, Port Dickson! We have received your valuable feedback via Tripadvisor.com with regards to your recent stay in the resort.

We are delighted to know that you have enjoyed your stay with us and have shared your comments with our team members. Your constructive feedback is important to us so that we can improve on our services and products.

We definitely look forward to welcoming you back soon.

Best regards,

The Management of BEST WESTERN Prima Inland Sea Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2013

Good: the service staff were excellent. They were polite, professional and went above and beyond the call of duty. Attentive poolguards on duty.

Bad: Our room had no controls for the fan and air-cond beyond switching them on and off. The housekeeping staff were very good with our rooms, however, the corridor was dirty and dusty when we arrived (it was swept by the time we went out for dinner though). Water pressure for the shower was extremely low, and there was no bidet in the toilet. One of the lifts was non-functioning; you could only access it from the ground floor. There was no way to call it up to your floor otherwise. The staircase stank of rotting food. The lifts were also used for carting rubbish, which can be an unpleasant experience if you're caught in one.

Unpleasant: The "water theme park" had an exorbitant price as it was during a public holiday. Our room had 5 people but only 2 could enter the pool, which we felt was a bit ridiculous.

Summary: The humans running the hotel were good and very professional. However, they have not yet come up with a timely and efficient system to ensure the resort is kept clean and pleasant.

  • Stayed: February 2013, traveled with family
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6  Thank Naoko K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirOfRevenuePD, Management of BEST WESTERN Prima Inland Sea Resort at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this reviewResponded February 16, 2013

Dear Naoko,

Thank you for your valuable feedback posted on Tripadvisor with regards to your recent stay in our resort where we are still undergoing our up-lifting project with the new management and new branding.

Your constructive feedback is important to us as we continuously work on improving our services and products.

We hope to be able to warmly welcome you back again soon to experience our completed uplifted resort soon.

Best regards,

The Management of BEST WESTERN Prima Inland Sea Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2013

Overall the trip was good. Gentle reminder, be extra careful when buying thing outside the hotel (the convenient shop). Experience a bad lesson there. Cheat money! Sell cheap quality product. Expensive also we dun mind but sell spoil product that spoil my mood!. Really disappointed! .

  • Stayed: January 2013
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49  Thank terrytklim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirOfRevenuePD, Management of BEST WESTERN Prima Inland Sea Resort at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this reviewResponded February 13, 2013

Dear terrytklim,

Thank you for staying at BEST WESTERN Prima Inland Sea Resort, Port Dickson! We have received your valuable feedback via Tripadvisor.com with regards to your recent stay in the resort.

We are delighted to know that you have enjoyed your stay with us and have shared your comments with our team members. Your constructive feedback is important to us so that we can improve on our services and products.

We definitely look forward to welcoming you back soon.

Best regards,

The Management of BEST WESTERN Prima Inland Sea Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2013

Heard so much about the former management, Tiara Beach Resort and all about their negative feedback. However, being an avid traveler like myself, I decide to give the place a try as I heard about the fantastic Water Park within the resort that caters for the family.
Notice that the resort is a little far away from the PD town. Surprisingly, the GPS lead me directly to the resort with ease although signage were not available anywhere. To my surprise, the resort is now known as Best Western Prima. So there have been a complete management change according to one of the associate when we started chatting. No wonder we saw several huge and clear signage of Best Western Prima Inland Sea Resort along the way.
Check in was a little slow but smooth. Staff were friendly and helpful though their english were very limited.
We were assign room in Block G in which I was told later is one of the 3 block managed under the new management while the other blocks are individually owned. We were assign the studio room where a spacious living area were available. Our room comes with 2 twin beds, which was good enough to for 2 adults and my 7 year old girl. Room were modern and yet comfortable. We heard that it is the newly renovated room, so the price that we paid were well worth it although originally, I was kinda worried if I have over paid for a 3 star resort.
We spend the rest of the day in the water park where my girl had so much fun. The water park were very well maintained and clean. Associates were available all around to assist us should we have any issues.
The only issues that we had was the limited Food & Beverage outlets available within the resort for now. We tried both the coffee house and the thai restaurant. Though the coffee house have limited selections on the menu, the sandwiches and singapore fried meehoon that we had were good. But our favourite will definitely be the thai restaurant where we had a wonderful thai cuisine. Being in Bangkok for a number of years, I must compliment the chef for the wonderful dishes served that surplus most of the thai restaurant that I patronize in Thailand.
Because we had a late night flight out from KLIA the following night, the resort were kind enough to accommodate our late check out.
Well done to the wonderful team at the resort. We wish you the best of luck with the upgrading project and we look forward to coming back again soon for another memorable stay. I know my girl would definitely look forward to that trip.

  • Stayed: February 2013, traveled with family
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44  Thank xxxtinkerbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2013

Heard about the change of management recently through the press, so decided to bring my family for an outing there over the recent long weekend break. Indeed highly recommended. Though not all the rooms have been fully refurbished, it is ok with us as the service rendered from the team is enough to cover any flaws in the product.
The waterpark have been uplifted. With facilities suitable to kids of all ages, my very young kids enjoyed themselves.
Will definitely be back once the refurbishment project is over to truly experience the Best Western standard that I have often experience in other countries.

  • Stayed: February 2013, traveled with family
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48  Thank Wkho89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirOfRevenuePD, Management of BEST WESTERN Prima Inland Sea Resort at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this reviewResponded February 15, 2013

Dear Wkho89,

Thank you for choosing to stay with us at BEST WESTERN Prima Inland Sea Resort, Port Dickson! during your recent visit to Port Dickson. We have received your valuable feedback via Tripadvisor.com with regards to your recent stay in the resort.

We are delighted to know that you and your family have enjoyed the stay with us. We have shared your comments with our team members. Your feedback are important to us so that we can continuously improve our services and products.

We definitely look forward to welcoming you back soon.

Best regards,

The Management of BEST WESTERN Prima Inland Sea Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PRIMALAND Port Dickson Resort & Convention Centre (PRCC)

Address: No. 1 PD Prima, Batu 13 Jalan, Port Dickson 71250, Malaysia (Formerly BEST WESTERN Prima Inland Sea Resort)
Location: Malaysia > Negeri Sembilan > Port Dickson
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #30 of 38 Hotels in Port Dickson
Price Range: $32 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — PRIMALAND Port Dickson Resort & Convention Centre (PRCC) 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
PRIMALAND Resort & Convention Centre (PRCC) is located just 40 minutes from Kuala Lumpur International Airport, KLIA and 90 minutes from the capital city of Malaysia, Kuala Lumpur. PRIMALAND Resort & Convention Centre (PRCC) resides on a prime location along Port Dickson coast, powered by tropical greenery and a breathtaking view of the straits of Melaka. PRIMALAND Resort & Convention Centre (PRCC) combines water base and land base activities, diving options and meeting facilities. The resort offers exhilarating feeling of space and an affinity with the completely large inland sea resort with environment and ambiance of a natural beachfront. ... more   less 
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Also Known As:
Tiara Beach Hotel Port Dickson

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