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“Worst Resort even stay in”

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Ancasa Resort AllSuites, Port Dickson
Ranked #21 of 37 Hotels in Port Dickson
Reviewed February 23, 2014

We were at the resort on 2 Feb for a family trip of 20+ people consist of 3 generation and pre booked 5 apartment.

Service - terrible.
Check in time start queuing from 1430 and it take nearly 20 mins for 1 check in. Key not ready, booking info was mess up, room not being clean up. Asking for info, never reply and keep you waiting. The check in counter look like a war zone or refugee camp more than a resort. Waited until 1600 to get the key with minimum and no cleaning

Value and room - the property is old and worn off. Most furniture and fitting in the room is either old and dirty, not in shape, damage or not in proper condition. The room is smelly and noisy. It is not worth for money

Sleep Quality - room and bed set is smelly and not clean, aircon not in proper condition and noise, sleep quality forget about it

Cleanliness - with only "ONE" rinse of mop, it can mop for the whole apartment. Without a full bucket of water, it can clean the whole toilet. Rubbish and food left over for the whole floor after "house keeping" was store in a big bag and leave 2m in front of my unit door for almost 6 hours

Location - From highway, it is after the public beach, cause heavy jam and difficult to travel by car

This is the worst "resort" i ever stay in from the very first moment i step in until i check out. The management is not even bother above "service and hospitality". I will not recommend this resort at all and it is a shame for "Visit Malaysia 2014". I saw a group of Korean snapping photo at check in counter angrily and post on social network.

  • Stayed: February 2014, traveled with family
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6  Thank EricYap9200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (165)
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97 - 103 of 165 reviews

Reviewed February 6, 2014

Near to a very clean beach, nice view of sunset..
Swimming pool is not clean, but still acceptable..
Room is nice but it was a bit stinky when we 1st enter the room, guess it was empty for quite a period of time..
No activity available at night, quite dissapointed with it, the gate to beach is locked, the video game machine and kbox is closed..
A bit costy, but it was a nice place to relax..

  • Stayed: February 2014, traveled with family
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4  Thank JessLyn1106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2014

I was at the hotel for 1 night stay and was occupying 2bedroom apartment and Block A.
I was there for company outing and there few point which I believe could help before choosing this hotel/ apartment.
1) It's suitable for people looking for simple/basic stay.
2) Its not catered for those who are looking for super clean/ high end and international standard
of stay.
3) Meals are more for local choices. Any they did taste good.
4) Consistent maintenance job specially at bathrooms and toilets will do wonders.
5)The kitchen comes with fridge and a kettle.
6) The living room is big and good size for small family activity or hangout.

Overall the hotel is equipped with basic needs and is suitable for family get together.

Room Tip: Rooms at Block B are newer.
  • Stayed: January 2014, traveled with friends
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6  Thank syamala75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2014

Request for a 3 bedroom apt with sea view and early check in were fulfilled. 4 families with 2 kids each fit comfortably but the fathers had to sleep in the family hall which was fine. Everyone slept soundly.
The lifts were smelly. Management to make sure that users not to wear wet swimming suit inside the lift.
The apartment's furnishings were fit for purpose. Upgrading is highly recommended though. Parking was a problem as we were there during weekends and some revelers parked haphazardly without thinking of others, typical Malaysian attitude.
Did not try the food as we prefer to dine at nearby stalls which are normally tastier.
Water sports activity was superb but this was not managed by Ancasa.
Swimming pool was packed. Luckily, the beach was nearby. The kids enjoyed it.
Had to return to the hotel after checking out when the front desk called advising that my credit was not credited yet. Luckily, I was only at the guard house.
Will come back only if we plan to be back in PD in big numbers again and cannot find any affordable hotel. However, it was an enjoyable weekend with the families.

Room Tip: Request for Block C sea view. Do not put too much hope as the rooms are all average.
  • Stayed: January 2014, traveled with family
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3  Thank Yaroq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2013

if you want to relax -> you can't with that noise all day long (yes also at night)
I had to ask 4 Times to get towels and it took about 4h to get them to my room.
Our Room was 300MYR a night and absolutly not worth it. The toilet was running and needed repair.Wifi is just in the lobby.
They say the Resort and Spa, but i could not find the Spa. The Restaurant ist awfully slow, even if just 2 tables are in use. The curry i choose was the worst i ever tried in South East Asia.

Room Tip: we had room B707, but its not worth to spend so much money better go somwhere else
  • Stayed: December 2013, traveled with family
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3  Thank Daniel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2013

It was a last minute arrangement for a family gathering by the beach. We booked a number of 2 and 3 room apartments. The rooms were air-conditioned and there was hot water for showers. There kitchen was not well equipped, which didn't really matter as we had meal arrangements.

The hotel is by the beach and has a swimming pool. They also arrange games for children and the not so young.

Overall we had a pleasant family outing for about 80 persons.

  • Stayed: November 2013, traveled with family
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3  Thank esdee12000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2013

Stayed at 2 Bedroom Apartment for 1 night at Block A. It is far from the beach.
Try and request for Block C as it is nearer to the beach. Good location and easy access to the famous 'Teluk Kemang'....less than 10 minutes walk....easy to find food....
Reception not giving a proper information during the check in. We are not given any breakfast voucher and the next morning we have to asked for it and then only we know that we just need to mention our room no for the breakfast :-( Different hotel...different procedure.....

Room Tip: Request for Block C as it is near to the beach
  • Stayed: September 2013, traveled with family
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2  Thank SuTLMTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ancasa Resort AllSuites, Port Dickson

Address: Batu 8 1/2 Jalan Pantai, Port Dickson 71050, Malaysia
Location: Malaysia > Negeri Sembilan > Port Dickson
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in Port Dickson
#5 Spa Hotel in Port Dickson
Price Range: $45 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ancasa Resort AllSuites, Port Dickson 4*
Number of rooms: 10
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Also Known As:
Ancasa All Hotel Port Dickson
Ancasa Allsuites Resort And Spa
Ancasa Allsuites Hotel

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