We were at the resort on 2 Feb for a family trip of 20+ people consist of 3 generation and pre booked 5 apartment.
Service - terrible.
Check in time start queuing from 1430 and it take nearly 20 mins for 1 check in. Key not ready, booking info was mess up, room not being clean up. Asking for info, never reply and keep you waiting. The check in counter look like a war zone or refugee camp more than a resort. Waited until 1600 to get the key with minimum and no cleaning
Value and room - the property is old and worn off. Most furniture and fitting in the room is either old and dirty, not in shape, damage or not in proper condition. The room is smelly and noisy. It is not worth for money
Sleep Quality - room and bed set is smelly and not clean, aircon not in proper condition and noise, sleep quality forget about it
Cleanliness - with only "ONE" rinse of mop, it can mop for the whole apartment. Without a full bucket of water, it can clean the whole toilet. Rubbish and food left over for the whole floor after "house keeping" was store in a big bag and leave 2m in front of my unit door for almost 6 hours
Location - From highway, it is after the public beach, cause heavy jam and difficult to travel by car
This is the worst "resort" i ever stay in from the very first moment i step in until i check out. The management is not even bother above "service and hospitality". I will not recommend this resort at all and it is a shame for "Visit Malaysia 2014". I saw a group of Korean snapping photo at check in counter angrily and post on social network.
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- Also Known As:
- Ancasa All Hotel Port Dickson
- Ancasa Allsuites Resort And Spa
- Ancasa Allsuites Hotel