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“Better than expected”

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Avillion Admiral Cove
Ranked #5 of 37 Hotels in Port Dickson
Reviewed March 11, 2013

I stayed over here for a night, and it was better than I expected. The surroundings of the hotel is peaceful and beautiful. swimming pool was nice. the beach is a 5 min walk away, not fantastic but all beaches in pd are not fantastic either.

the breakfast was very disappointing, not much variety and very poor quality. their lunch and dinner buffets are not great so if you have a choice, I would suggest you dont eat in this hotel.

the room was nice and cozy, but you have to get a room facing the see if not the view from your room is ugly. no toiletries given, only towels. the tv was a bit hopeless, it was at an angle that was difficult to watch and it was quite small.

overall, one of the better hotels in PD

  • Stayed: March 2013, traveled with friends
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1  Thank cheekylynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AACPORTDICKSON, Manager at Avillion Admiral Cove, responded to this reviewResponded March 12, 2013

Dear Reviewer,

Thank you very much for sharing your review. We do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable and pleasurable!

There is always a room for improvement and your suggestions are very much appreciated.
I do want to ensure you that all your comments were followed up duly. We will be very honored to have an opportunity to welcome you back and present to you the significant improvements in F&B area.

We will be looking forward to your next visit to Avillion Admiral Cove, please do not hesitate to contact us for any assistance in the future.

Sincerely,
Management of Avillion Admiral Cove

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578 - 584 of 821 reviews

Reviewed March 6, 2013

Stayed 2 nights with my parents here last year during the summer holidays & opted to upgrade our rooms to seaview which was sth we didn't regret as the sunset from our bedroom window was lovely.. Too bad the hotel rooms didn't come with balconies though. E rooms were satisfactory, not as fancy but comfy enough for us since we rarely spend time in our rooms.

We loved the private beach which is ard 10mins walk from e hotel & had the pool all to ourselves too! E breakfast buffet were satisfactory but nothing to complain abt since the spread was quite a lot.

One advice is to have your own transport staying here as e drive in to e hotel location is quite far from the nearest shops! So do get ur own transport so u can explore n roam ard the charming small town of Port Dickson by yourselves & savor e local delights! It was our first time driving ard PD n finding food is never a problem :)

We would most probably try the Avillion Water Chalets the next time!

  • Stayed: June 2012
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5  Thank KittyExplorers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AACPORTDICKSON, Manager at Avillion Admiral Cove, responded to this reviewResponded March 7, 2013

Dear Reviewer,

Thank you very much for sharing with us this generous review about our product, work and our services, it's a great pleasure to know that your overall experience was enjoyable.

We all are looking forward to this special honor of welcoming you back to Avillion Group of Hotel soon.

Warmest regards,
Management of Avillion Admiral Cove

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Reviewed February 27, 2013

My criticism is mainly on the food and services provided by the club house.

Trader's food shop: The food here is bad. Evrything here is made of cheep stuff. The sausages are blend, the pancakes r hard, the local food is mild, the fruits and vegetables r not fresh. I c a lot if unsatisfied custmrs.

The waiters clean up the plates while customers are still eating, rude. The staff wore gloves to organize the pancakes on the table which is good, but then used the same gloves to touch the kitchen doors and dirty trays. They are protecting themselves, not the customers.

Supervisors and managers, do take note of these things. A lot of people are complaining about ur food.

  • Stayed: February 2013
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8  Thank Syefik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AACPORTDICKSON, Manager at Avillion Admiral Cove, responded to this reviewResponded March 1, 2013

Dear Reviewer,

Thank you very much for sharing your review, which contributes greatly to our improvement. After having thoroughly investigated the matter with the Executive Chef, I have come to learn that the serving provision for the day during breakfast are of premium quality. Please be rest assured that we'll certainly use your comments in order to make changes for better and ensure that every guest has the most satisfactory experience, based on fulfilled desires and excellent service.

At Avillion Admiral Cove we have a food safety management system and our staff are trained on food safety practices. It is our goal to maintain the highest standards of food safety for all our guests and we always make sure that the food is served according to the highest standards of hygiene. I assure you that the circumstances you described are not typical and we are working on improvements that will allow us to meet all the expectations of our guests.

With regards,
Management of Avillion Admiral Cove

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Reviewed February 25, 2013

As always, i travelled with my parents and this is our third time staying in this hotel. We stayed in executive studio as the vista wing during the CNY weekend for 2 nites and as there were 3 of us, we paid the third person supplement of RM58.

Regret to informed you that during our arrival, although there was no queue (since we checked in at 8pm), it was still delayed since they could not find the card to our room. Due to the delay, we were given another room at the Lower Level. I was not happy with the conditions of the lower level since there was a 'old musky smell which was unpleasant. The room on the lower ground is also quite noisy as we can hear people talking when passing the room.

Since there are 3 of us and we pay the suuplemental, we were again disaapointed when we were told that there was no additional mug, nor glass for the third person! Additional pillows were not given, and additional towels was sent only after repeated called to housekeeping and reception. Upon our insistence, we were given additional mug which we believed belonged to the staff!

We had to wait for quite a while before we could enter the breakfast room and comparatively to other 4 stars hotel, the selective was limited.

It is also frustrating that wifi has never been included as part of the room price, whilst mostly all other hotels does provide it for free.

I am happy to point out that the staff are quite courteous. He voluntereed to take a wheelchair for my elderly father who has difficulties in climbing the stairs to go down to the breakfast room.

Checkout was ok since we checkout earlier and just handed over the card later.


After Next, when we requWe were then re no other arWe take note that it was CNY weekend and the hotel was full thRegret to inform you, that we were informed

Room Tip: Don't choose the room on the lower ground!
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  • Stayed: February 2013, traveled with family
    • Value
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10  Thank Travelysta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AACPORTDICKSON, Manager at Avillion Admiral Cove, responded to this reviewResponded February 27, 2013

Dear Reviewer,

First of all I would like to thank you for taking the time to share your comments on your recent stay with us. It's of regrets that we did not meet your expectations during the time you spent at our resort; I assure you that there is nothing more important for us as comfort and satisfaction of every person who gives us an honor of being our guest. All your comments were taken into consideration. Thank you once again for taking time to give us your opinion and on behalf of Avillion Admiral Cove Team members, we hope for the opportunity to serve you at our very best to make your future vacation an exceptional and memorable experience.

Sincerely,
Management of Avillion Admiral Cove

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Reviewed February 21, 2013

Me and family absolutely will stay in this hotel if we go to Port Dickson. Frankly, the hotels room look so elegant and modern. The TV set was huge stick on the wall. The bed was awesome and big enough if you plan to sleep with your small child. The best thing about this hotel is their pool! it was awesome...you can swim while your eyes can see the sea. There are pool for kids also and you can easily control the safety of your childs while u swimming. The foods was nice and lot of choice. Please avoid stay here during school holidays because Port Dickson will jammed during this period. Overall, this hotel is good for young family vacation..

Room Tip: No matter room you select, its was awesome! the hotels architecture are superb.
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  • Stayed: June 2012, traveled with family
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3  Thank kakikujalanjalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AACPORTDICKSON, Manager at Avillion Admiral Cove, responded to this reviewResponded February 24, 2013

Dear Reviewer,

Thank you for sharing your experience of your recent stay in Avillion Admiral Cove, PD. We're happy to hear we met expectations and we were able to provide a fantastic stay for you. We strive to distinguish our service by giving importance to little details and anticipation of our guests’ needs and desires and it's wonderful to know that it made your vacation a truly unique experience.

We are looking forward to welcome you back and make every effort to exceed your expectations.

Warmest regards,
Management of Avillion Admiral Cove

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Reviewed February 17, 2013 via mobile

... so you won't be disappointed by their '4-5 star' claim.
- dirty white towels with grey/brown shades
- they initially did not want to give more than one towel (we had a family room) on pretext that hotel was full. ??
- no bath mat
- pathetic selection of toiletries
- No wifi
- limited breakfast buffet selection

  • Stayed: February 2013
    • Value
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15  Thank Azran1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AACPORTDICKSON, Manager at Avillion Admiral Cove, responded to this reviewResponded February 19, 2013

Dear Reviewer,

Thank you very much for your feedback and the opportunity to respond.
We take our guest comments very seriously and I am concerned to learn that your recent stay was below your personal expectation. Please accept my most sincere apologies.
Our guest comfort is of top priority to us, so I appreciate you bringing these issues to my attention and your review will assist in correcting these areas. Merely for your kind information, we have WIFI services available at the F&B Outlets and LAN connection in all guest rooms. Logistic studies are under going to install WIFI service for all guest rooms. At the meantime, I do hope that the next time you are in Port Dickson, you will consider staying with us again.

Kind regards
Management of Avillion Admiral Cove

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Reviewed February 16, 2013

If you want to feel "rich and maybe famous", this is the place to check in. Why??
One will be surrounded by beautiful yachts, some semi-mega, some small sails and various international crew members or deckhands managing the fleet mooring at the Yacht Club.
The hotel proper consists of a twin tower blocks with great views of the sea and the entrance to mooring spots, uninterrupted view of sunset over expensive private bungalows (try to get higher floor, the higher the better, and sea view of course).
Although there are grounds around, it's not very garden-like atmosphere with the beach slightly away from the main compound, but the pool is great.
Breakfast room provides outdoor seating which is perfect if you wish to dine in air conditioning, a bar provides entertainment in the evenings.
Overall, pretty happy with services and hospitality rendered.

Room Tip: Keep away from high season if you prefer a good retreat and hih floor sea facing
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  • Stayed: January 2013, traveled as a couple
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1  Thank BakersOvenCafe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AACPORTDICKSON, Manager at Avillion Admiral Cove, responded to this reviewResponded February 19, 2013

Dear Reviewer,
It is always wonderful to receive a great review but even more so from a very experienced Traveller. We appreciate all forms of guest feedback, and it is through constructive comments that we are able to continually improve our services and facilities for our guests. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services and the hospitality that made your stay more comfortable.

We are looking forward to welcoming you again on your next visit to the PD shores, specially to the Avillion Admiral Cove.

With regards,
Management of Avillion Admiral Cove

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Avillion Admiral Cove

Address: 5 1/2 Mile, Jalan Pantai | Negeri Sembilan, Port Dickson 71050, Malaysia
Location: Malaysia > Negeri Sembilan > Port Dickson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Port Dickson
Price Range: $60 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Avillion Admiral Cove 3.5*
Number of rooms: 316
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Also Known As:
Avillion Admiral Cove Hotel Port Dickson
Avillion Admiral Cove Port Dickson

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