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“High expectations - sadly not met”
3 of 5 bubbles Review of Les Dunes d'Ifaty

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Les Dunes d'Ifaty
Ranked #8 of 11 Hotels in Ifaty
Winsford, United Kingdom
Level Contributor
110 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“High expectations - sadly not met”
3 of 5 bubbles Reviewed August 23, 2012

We had high expectations of this hotel having been moved by our agent to 'the best hotel in the area' - sadly we were disappointed in several ways. Having been shown our room and unpacked we were told we were in the wrong room and should have had an upgrade. Nothing wrong with the room we had been given though the upgrade was bigger and did have a sort of view of the sea. The location was excellent, right on the shore with some rock pools in front of the hotel - the local salesmen however wanted to sell trips and trinkets whenever you set foot on the beach - never aggressively however. The adjacent lodge was being refurbished during the day with an electric sander - sadly ruined the peace and quiet so had to locate by the pool to get away from the noise. Food was ok however we both suffered as a result. Most peculiarly the staff were so untypical of Madagscar and failed to smile. Service at the table was often rushed. Lots of positives about the hotel, nice rooms, great location though shame about our experience - isolated we hope. Spent a lot of time bird watching - even around the hotel. Saw lovebirds, bee-eaters and hoopoe all around our room.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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122 reviews from our community

Traveler rating
    28
    47
    29
    13
    5
See reviews for
23
71
5
3
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
London, England
Level Contributor
138 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 bubbles Reviewed May 6, 2012

By the standards of hotels in Madagascar, this one is expensive. But having said that £3 for a large bottle of beer or £15 for a bottle of Chilean merlot is still very cheap compared to its peers in other countries.

The rooms are excellent. We had a bungalow with two bedrooms separated by a passageway with storage shelves, hanging space and safe. The bathroom leads off this passageway. A verandah ran along the entire length of the front of the bungalow and access to the room was through either of the bedrooms. There was a television set in the double bedroom and mosquito nets to both beds. The shower was a massive one and the bathroom was very spacious. We occupied room 18, and others from our group occupied rooms 14, 15 and 19 & 20. All had lovely hot water and good cold water supplies so I can only assume that PJE was unlucky with the water problems referred to in the previous review, as these were the same rooms.

The verandah had a view of the sea and at night, when the tide was high, you could almost imagine that the water was going to come into the room.

Upon arrival at the hotel we were greeted by the manager, who was born in Madagascar but had been brought up in Jo'Burg, so had a good understanding of what western tourists are likely to want from a hotel of this nature. She offered to let us have dishes that were not on the set menu so one person had soup and I had a large version of one of the starters (a lovely calamari salad) for my main course. All of the staff were very friendly and accomodating.

The food was of good quality, although I felt that perhaps a simpler dinner menu would have been more to the taste of a number of people in our group. The wine list was superb by Malagasy standards.

We ate lunch at the beach bar - I had a superb Pizza and again everything was of a high quality.

On the morning of our departure, the group left at 5.30am. Usuaully when this happens, I am resigned to missing out on breakfast - however here (at 4.45am) they prepared fruit juice, tea and coffee, rolls and croissants and preserves so that we could go on our journy fully satisfied.

My only gripe about the place was that there were a number of children running around the restaurant area on the first night and little or no effort was made to control them. A couple of these belonged the the manager and her family and the others were I believe guests. Whilst this may well be the first time in a while that they had children of their own age to play with, as most tourists that we met did not have young children, the last thing I want to do is to eat a nice meal in a glorified children's playground.

That one criticism aside, I really could not fault the hotel

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DuncanHockley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nunavut, Canada
Level Contributor
272 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed April 15, 2012 via mobile

The staff are very friendly, the food is excellent (although expensive by Madagascaran standards and smoking is allowed at the table), Internet at reception, TV in the very spacious rooms, big toilets. Located very close to the beach. Has mosquito needs hangin over the large beds... Excellent, and will be even better the day they get a decent manager.

Stayed August 2011
Helpful?
2 Thank Treuiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester, United Kingdom
Level Contributor
150 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 bubbles Reviewed December 9, 2011

Les Dunes has lovely bungalow style rooms, well appointed and stylish. The main reception building contains a nice bar and restaurant, where good food and a good drinks selection are available. There is also a easy access to the beach and a nice pool with a bar/cafe for the daytime drinks and lunch.
Unfortunately, this lovely hotel is let down by grumpy staff and bad service. It started when there was no water to our room (15) during the first night and morning, including no water to even flush the toilet. When we reported this the reception staff seemed to know about it and suggested we use the pool facilities!! We ignored this comment and they said it would be fixed. However, after spending all day by the pool, I went back to the room only to find still no water and no maid had been to do our room. I went back to reception and saw the manager, who tried tyo tell me it was due to our room being high up and the water pressure was low. He said they did have a pump system, but they don't turn it on for only a few rooms!!!! We demanded he turned it on and, after 30 mins, we had water for our evening showers etc. The maid eventually turned up about 18:00, so we had to sit on the veranda whilst she did the room. However, the water problem happended again that night and we again had no water for showers or to flush the toilet! At no stage did the staff or manager apologise or offer to move us. If they know room 15 doesn't get water when pressure is low, DON'T put people in it!
To cap it all, the restaurant staff were grumpy and slow. Even if wine was ordered before sitting down for the meal, it still didn't arrive until half way through the starter!
This hotel is lovely. If only the staff were as good!
Another of our party had a similar issue with her water in room 17.

Room Tip: Sea facing bungalows are lovely, but don't let them put you in room 15 unless they can promise t...
See more room tips
  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PJEColchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
1 review
2 of 5 bubbles Reviewed October 13, 2011

We didn't like the hotel. To expensive (we stayed in Le relais de la reine in Isalo, also 3 stars, for half the price and a much better service and restaurant!!), no atmosphere at all, poor breakfast (not even included in the prince!), the responsable was not friendly at all... The bungalow was comfortable, but way to far from the restaurant and the swimmingpool.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank An S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrick v, Gérant at Les Dunes d'Ifaty, responded to this review, October 23, 2011
We need to point out that :

1. Price of Les relais de la Reine is not half our prices.
2. All our prices include Breakfast. This can be checked with all Tour Operators in Madagascar and outside Madagascar who work with our hotel.

It seems that the advice given is more attached to prices than anything else.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Ifaty hotels

London, United Kingdom
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed July 31, 2011

The setting is very nice. Rooms are good only problem is that hot water is only available for a short period in the morning and evening.

  • Stayed July 2011, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank docpoole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent England
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed July 2, 2011

We enjoyed our stay at the hotel very much and the standard of service was high. Getting to the hotel takes about 1 hr by 4x4 from Tulear. We didn't use the transport provided by the hotel, but it is available. Our Bungalow was clean and tidy and maid service was excellent. Felt slightly let down by the fact there was no hot water in the mornings. Breakfast and dinner were of a high standard, with friendly helpful staff. There are the usual gatherings of hawkers on the beach, who don't enter the hotel grounds. You can walk along the beach to Mangily village. There you will find further hotels and diving clubs. Visa card is accepted with a 5% surcharge. Average daily rate per couple for bungalow and half board is 160 Euro. There are no ATM's in the village, but it is possible to buy beer and water from the local huts.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Cornishkent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Les Dunes d'Ifaty

Property: Les Dunes d'Ifaty
Address: Village de Mangily - Baie d'Ifaty, Ifaty 601, Madagascar
Location: Madagascar > Toliara Province > Ifaty
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 11 Hotels in Ifaty
Price Range (Based on Average Rates): $
Hotel Class:3 star — Les Dunes d'Ifaty 3*
Number of rooms: 41
Official Description (provided by the hotel):
Les Dunes d'Ifaty is boutique hotel, build from local materials, located 27 kilometres north of the city of Tulear, next to the "Mangily" fishing village and is built over an area of 6 hectares amidst a flora of tropical and other typical indigenous plants from this dry region of the south of Madagascar. The main building is designed following a wide-open-style structure, the roofing being supported by large pillars, with a seven metre high tree in the centre. In the main building are located the reception, the lounge, the main bar, the main restaurant and the kitchen. All the rooms are on both sides of the main building. The villa rooms are facing the sea, while the superior and standard rooms are in a tropical garden. They are not far from the swimming pool which is next to the beach. There is a beach bar where one can find drinks and food which is directly on the beach. The hotel is not far from the spiny forest(UNESCO registered), which is worth a visit and where one can see baobab(Reniala)trees and all the endemic plants of the south of Madagascar. Bird watchers will be able to find quite a few rare birds endemic to this southern part. Many different type of reptiles and animals can also be seen and the guides who speek many foreign languages will be delited to tell you more about them. ... more   less 
Also Known As:
Les Dunes d`Ifaty Hotel Ifaty

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