We booked a single night for a room with a jacuzzi. We arrived at 14:45 and were welcomed by a waiter (the manager was out for the afternoon) that took us to the room. The waiter was not prepared for this kind of job.
The room wasn't clean - the waiter said that the cleaning lady and her son probably forgot to clean it (there are total 5 rooms in this hotel...) and offered us a glass of Coke or Wine. We were mad and felt sorry for him at the same time.
We wait about 45 minutes and received the room.
The room looks much better in the hotel's website than in real life. The paint is ripping out from the walls in several places.
There is no way to darken the room (if you want to sleep after sunrise), the curtain doesn't cover all windows so the room is very sunny.
We woke up and waited for breakfast. At 08:00 am there was not one living soul in the hotel. We decided to leave and met the manager that arrived at 08:30 am and informed us that the breakfast is served between 09:00 to 11:00 am - and that is a normal hour for breakfast.
The manager was the only worker in the hotel at 08:30 am - we didn't want to wait until 09:00 am and left without breakfast.
My wife and I are traveling a lot and we never experienced such bad service!!!
- Official Description (provided by the hotel):
- InnSense is situated in the 'Spice Route Quarter" - formerly an industrial area which has been rezoned for tourism and the restaurant and suites are built in refurbished hangar space. Each of our six rooms are tastefully decorated and individually furnished with attention to detail while maintaining clean minimalist lines. Some rooms have a private terrace and hot tub. A full Israeli breakfast is included. InnSense Bistro is open for dinner Tuesday through Sunday from 18:30 - 22:30 (Closed on mondays) We offer an Israeli menu showcasing local produce and excellent local wines. ... more less
- Reservation Options:
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- Also Known As:
- Chez Eugene Hotel Mitspe Ramon
- InnSense Bistro And Suites Israel/Mitspe Ramon