It is our second stay at the Aston (first trip was in 2011). In 2011, I was worried that as a new hotel, amenities would be incomplete or that hotel staff would not be able to appropriately serve our needs (we were a group of 200).
However, when we first arrived, we were greeted by pleasant service staff and an accommodating manager. In 2011, my sleep was rather interrupted by the noise coming from an external water pipe. But that was a little inconvenience compared to the "everything is new" happy feeling. The carpets were firm and pretty, the ballroom's carpet was lush, the wallpaper was still fresh and sticking beautifully the way they are supposed to (although I couldn't comprehend the wallpaper choice). The beds were nice and firm, pillows were a bit too soft for me but linen was crisp, clean, and new!
The toilet's door was interesting too.
In 2012, when I knew we had to return to the place, I was worried that it may have slightly or considerably deteriorated (who knows what kind of guests or maintenance plan they had, right?).
Again, we were a huge group of 350 and the staff was still as warm, still as friendly, the manager still flashing a smile at us (even when some of us returned with soiled shoes). They were also quick to respond to our requests and met our needs satisfactorily.
More importantly, the linen was still crisp and clean, the carpets were still plush and unstained, the wallpaper was still nicely on the wall, the staff were even more polite and helpful, my sleep was still uninterrupted but pillows were still rather soft! :)
Anyhow, I got a pool facing room this time and after housekeeping service, they draw the curtains wide open for you to enjoy the view as soon as you open your door to your room. Aaaarrrggghhhh....some serenity despite the travelling madness.
AND, wake up for breakfast! Soft buttery croissants and plenty of tasty choices!
Thank you Aston!
- Official Description (provided by the hotel):
- A modern and stylish 4 star Business and Conference hotel committed to the highest International standards and a wide range of service and facilities to suit the need of frequent Business Travelers and Conference Organizer ... more less
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- Also Known As:
- Aston Tanjung Pinang Hotel And Conference Center Bintan Island, Indonesia