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“Simple Elegant !!!!!!!” 4 of 5 bubbles
Review of Hotel Laguna

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Hotel Laguna
Ranked #10 of 17 Hotels in Tanjung Pinang
Bali, Indonesia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Simple Elegant !!!!!!!”
4 of 5 bubbles Reviewed June 7, 2012

Very great location in the heart of the city, really close to everywhere, most important is to the most attraction place of Tanjung Pinang.... Pulau Penyegat.
Great and spacious room, great Roof Top which you could see the entire city and neighboring Island. It has a nice and relax Lounge at level 8.

  • Stayed May 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Rickyan_1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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31 reviews from our community

Traveler rating
    2
    8
    12
    3
    6
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Brisbane, Australia
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed May 21, 2012

We booked here by accident, meaning to be at Bintan Resorts, google maps says that it's there. We were goggled at like zoo animals, no one there had seen "white" people, they were taking photos of us and following us. Very uncomfortable feeling the entire time. However, the rooms are very nice and kept clean, everything is extremely cheap, very enjoyable time, food is ok, breakfast is disappointing though (mixed with being stared at by the locals). Room service was quick and lovely. Noisy area though. Didn't even know about a swimming pool. Would stay again if I was out that way. And staff don't speak english, so make sure you know some Indonesian.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Miss_Jessica1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed November 29, 2011

This hotel was nominated the tallest hotel building in Tanjungpinang. Located just few blocks away from the ferry terminal. But we haven't try the top Open Cafe (level 9) area yet as we choose to have dinner at the Potong Lembu food street.
The room we got was Superior type, it have more space & bigger bed (for a couple really big enough). But don't come with room refrigerator. The bathroom quite medium size, doesn't come with bathtub (sigh), only standing shower with hot water.
Room quite clean and comfort, but the aircon on our room not cold enough... I even sweating when sleep covered with the blanket..
The staff service quite okay for this town level (don't compare it with Bintan resort service, differ a lots) as you need any extra services such as ferry ticket confirmation, you need to approach them by yourself.
The breakfast we had was mee rebus, half-boiled egg and lontong.. Taste still okay..
Overall this hotel is ok if you need a place for sleep for a night, or just for rest after touring the town, as it don't have any swimming pool or fitness area.

Room Tip: If possible, ask for Superior room, as it have more space than Deluxe room. And ask the staff to tes...
See more room tips
  • Stayed November 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank SquallChou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Tanjung Pinang hotels

Garmisch-Partenkirchen, Germany
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed June 25, 2011

This hotel is quite old style, and does not merit the 5 stars it shows. Maximum 3 to 4 stars and a tour operator hotel look - massive look, no romantic beach getaway.

They sell you sea side deluxe rooms but this is totally misleading as you are at least 300 to 400 m from the sea, and see it in the far distance - s small and tiny view of the sea between some trees and palms but only if you lucky enough to be at a higher floor.

Friendly staff but not at 5 star level service. Management of hotel also not 5 star as otherwise they would not be satisfied with what they see. Example: wood on stairways to suites stained white all over the place by accident as soemone painted wall and was obvioulsy not a professional painter and did not tape his working area. In a 5 star hotel??? I could go on and on, but then whiile still sitting here in the room I would get depressed - so lets make the best out of it.

  • Stayed June 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Clearcut_66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spore
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed March 8, 2010

I booked my trip with 12 other family members with Anita Travel & was put up at Laguna Hotel.Upon check in my room was full of tiny cockroaches so I requested a change & the front desk officer go the cheek to ask me if the other room also infested with cockroaches,how?Is she supposed to ask me that?I hv 2 young kids with me & u can imagine our anxiety over their safety?They are supposed to provide us with a tour guide but they did not,they are supposed to confirm our return tix fro us but they did not & the worst part we had to pay extra for us to be able to go home at the scheduled time.The food is horrendous,not to mention their room service who refuse to entertain our order as they had oher orders.NEVER EVER STAY IN THIS HOTEL IF U DO NOT WANT TO REGRET.

  • Stayed March 2010, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank FarahSpore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed January 31, 2010

its an average hotel, located near ferry terminal, its a quite old hotel but service good.

  • Stayed September 2009, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SingaporeVijay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed May 8, 2009

My relatives made the reservation for us. I have never heard of Laguna Hotel nor did I even know where Tanjung Pinang is. When I finally arrived at the hotel I was disappointed that it was not the kind of hotel I was used to, but that all changed as tho the hotel is very very old, the SERVICE was SUPERB and the rooms were clean. Water pressure for showering ok.
Location - good and convenient.
BEST FEATURE - SERVICE!!!!!!!!! from Receptionists to Housekeeping to Coffee House and Limousine Driver. Thank you for helping me realised that it helps to have an open mind....

  • Stayed April 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank eegoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Laguna

Property: Hotel Laguna
Address: Jln. Bintan No. 51, Tanjung Pinang, Riau Islands Province, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Tanjung Pinang
Amenities:
Bar / Lounge Restaurant Room Service Spa Airport Transportation
Hotel Style:
Ranked #10 of 17 Hotels in Tanjung Pinang
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Laguna 2*
Number of rooms: 161
Reservation Options:
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Also Known As:
Hotel Laguna Bintan Island/Tanjung Pinang, Indonesia

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