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“Last touch of civilization ...”

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Swiss-Belhotel Borneo Banjarmasin
Ranked #4 of 30 Hotels in Banjarmasin
Pilsen, Czech Republic
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Last touch of civilization ...”
Reviewed April 30, 2013

Spent there just one night and been very satisfied. Hotel is nice, clean, personel speeks english, in the morning You can enjoy local band playing at the reception, breakfast is nice. Later I ve been to other hotels and this was definitely the best one on Borneo. No need to worry to stay there.

Room Tip: My room was on the noisy side to main road. After 26 hours in plane/airport not an issue.
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBB-Banjarmasin, General Manager at Swiss-Belhotel Borneo Banjarmasin, responded to this review, May 2, 2013
Dear Mr. Rick,

Warmest Greetings from Swiss-Belhotel Borneo Banjarmasin!

First of all, we would like to say thank you for the time given to write a reviews about us. It is very important to us and we consider the input construct, with the ultimate goal is to improve and provide the best service for our guest as well.

We are very happy to hear some positive comments about our hotel from you. We will always strive to improve the quality of our service and facilities to satisfy all guests who visit our hotel.

Thank you for visited our hotel and we're looking forward to welcoming you (again) in your next visit to Banjarmasin.

Best Regards,

Tjatur Ariefianto
General Manager
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206 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Vienna, Austria
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 16, 2013

The hotel is located direct at the river side, but the rooms have a very bad view to the street with heavy traffic. And at the moment directly infront of the window are construction and the workers are looking inside , so you have to close the curtains all day. The rooms are very clean and the people are very friendly.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moserth8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBB-Banjarmasin, General Manager at Swiss-Belhotel Borneo Banjarmasin, responded to this review, March 22, 2013
Dear Mr. Moserth,

Warmest Greetings from Swiss-Belhotel Borneo Banjarmasin,

First of all, we would like to say thank you for the time given to write a reviews about us. It is very important to us and we consider the input construct, with the ultimate goal is to improve and provide the best service for our guest as well.

We sympathize for the slightly inconvenience caused by the construction activity during your stay in our hotels. However, the renovations are intended to adding some facilities such as new rooms, new meeting room, new swimming pool, new café and bar, and many more. It’s all intended to providing needs and comfort to every guest who visited our hotels in the future.

Once again we say thank you for your valuable comments and we hope you do not feel deterred and will be returned to visit our hotels in next future.

Kindly regards,

Tjatur Ariefianto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 8, 2013

Stayed here only to join floating market tour.

Actually the room is nice & clean. but there's other guest who smokes in the hotel alley and the hotel staff allows that happens. And, there's an incident when my husband used the safe deposit box. my husband try to open the box and fails. It took 2 technicians & 1,5 hours to fix the box. And we have to call several times to the front office to ask for help.

On the plus note: the restaurant staff is very friendly & helpful, the breakfast food is nice and their pastries is worth to try.

the highlight of this hotel is: floating market tour.
the hotel gives free tour for 1 guest/room. you have to add +/- USD4 per person to join this tour. Rode in a Klotok (a small motor boat) to floating market and you can ask the klotok's driver to go to Kembang island and stayed there for a sightseeing (where Bekantan's live). Also, don't miss to eat Soto Banjar or Chicken Satay at the floating market, it's very delicious. All in all, it's a great experience for me & my family.
Looking forward to see the new Swiss-belhotel Borneo after the renovation.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mary_novi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBB-Banjarmasin, General Manager at Swiss-Belhotel Borneo Banjarmasin, responded to this review, February 12, 2013
Dear Ms. Mary,

Warmest Greetings from Swiss-Belhotel Borneo Banjarmasin,
First of all, we would like to say thank you for the time given to write a reviews about us. It is very important to us and we consider the input construct, with the ultimate goal is to improve and provide the best service for our guest as well.

We are very happy to hear your praise about our foods. And also, we would like to say apologize for a slight inconvenience caused by our other guests during your stay at our hotels. We will pay attention about your complaints and we will not let this happened again in the future.

And also, we're so glad to hear that you enjoyed our floating market tour. The tour is available every day, you can also rent a boat if you prefer to do the tour privately or with your group.
We're looking forward to welcoming you in your next visit to Banjarmasin.

Best Regards,

Tjatur Ariefianto
General Manager
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Jakarta, Indonesia
Level Contributor
110 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed December 1, 2012

Stayed 1 night and was informed during check-in about the renovation - though I left early. Room was not renovated as yet but clean and comfortable and has no window. The bath room was small and the shower cubicle was small with the curtains clinging to the body at each turn. The railing kept coming off causing the curtain to fall off. The floor kept flooding during each shower. Internet service was good and free. Restaurant was clean and staff very friendly but the breakfast menu was not that great. Lobby area was pleasant and cosy with a good view of the river. Overall, another disappointment with Swiss-Belhotel.

Room Tip: Avoid rooms on the ground floor and ensure the room you get is a renovated one with a window. Those...
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Regulartripster2805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ecommercesbb, General Manager at Swiss-Belhotel Borneo Banjarmasin, responded to this review, December 15, 2012
Dear Sir :

Warmest Greetings from Swiss-Belhotel Borneo Banjarmasin!

Thank you for taking the time to give comments on Tripadvisor for our hotel.

We would like to apologize for the inconvenience you had during your stay, especially for the bathroom, as you know our hotel is being renovated and your comments will be our concern for the new renovated room, for the breakfast menu, we will review all the breakfast menu and try to create and improve the taste. hopefully when you come to our hotel you will feel the difference.

Thank you for your compliments about our cleanliness, internet services and the friendliness of our staff. We are glad that you have the good experience with us.

We look forward for the opportunity of welcoming you back to Swiss-Belhotel Borneo Banjarmasin.

Kind Regards

Tjatur Ariefianto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
245 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed October 22, 2012

I went to Banjarmasin for an official visit and I truly enjoyed my stay in the hotel. Nicely managed, staffs are very friendly and the food is good...the room is clean and amenities are complete...

I also joined the morning tour to the floating market ..really nice...the mini 'port' of the boat is right in front of the hotel, only 5 minutes walk...if you get a chance to visit Banjarmasin and stay here, don't miss the tour...

so, recommended indeed...

Room Tip: room overlooking the river is nice...
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  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IndahNS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ecommercesbb, General Manager at Swiss-Belhotel Borneo Banjarmasin, responded to this review, October 28, 2012
Dear Ms. Indah,

Warmest Greetings from Swiss-Belhotel Borneo Banjarmasin!

First of all, thank you for share great pointers about our hotels, we are very happy to know that you had enjoy your stay with us. Managed by Swiss-Belhotel International, we committed to providing you the best service such as friendly staffs to make you feel stay in the second home and restaurant with widely range of food choice from Local, Indonesian, Chinese until Western.

So glad you enjoy our floating market tour. Yes, the port is right in the front of hotels and the tour is available every day, you can also rent a boat if you prefer to do the tour privately or with your group.

Thank you again for recommended us to our future guests, hope we have opportunity to welcoming you in next visit to Banjarmasin.

Best Regards,

Tjatur Ariefianto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
88 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed August 26, 2012

I lived in this city for 7 years. I put all my guests i this hotel. I also once taught "Hotel English" to the staff. The location and design are quite amazing. Jammed into the shopping area (above it) and opening out on to the edge of the Martapura river. The scene is reminiscent of Singapore about 40 years ago. Banjarmasin is a very busy and ancient river port city with a population of around 850,000. This hotel, in my opinion as a former resident puts you in the very best spot for sight seeing on foot. Very friendly staff. Having a working knowledge of Indonesian makes all the difference. Check on the progress of the renovations as you select your room.

Room Tip: Ask to see a room before selecting. If you have a little more $$ Ask to see and barter for the juni...
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  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank James N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ecommercesbb, General Manager at Swiss-Belhotel Borneo Banjarmasin, responded to this review, August 28, 2012
Dear Mr. James,

Greetings from Swiss-Belhotel Borneo Banjarmasin!

Thank you for posting a very flattering review. Regarding the Hotel English lesson, the staff you taught have wonderful memories and I believe you took a picture together with the staff at the lobby stairs if you remember.

Related to location, our hotel is strategically placed in the heart of Banjarmasin and passed by Martapura River. Shopping area is just footsteps, in front of us is Mitra Plaza which you can easily across the street on the side of hotel or you can walk by the bridge to reach Sudi Mampir Market, the traditional market.

Herewith we also thankful your compliments to our staff friendliness and for put all your guests to stay in our hotel, hope they feel the same experience as you had.

The renovation and building project planned to be done to give you the new experience of staying with us.

Welcoming you back to Swiss-Belhotel Borneo Banjarmasin is our pleasure.

Best Regards,

Tjatur Ariefianto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Martapura, Indonesia
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 31, 2012

I stayed at this hotel only for one night. It has a very good location. If you sit in the lobby or the restaurant you will have the view of Martapura River with local people activities along the river. By crossing the bridge located a few meters from the hotel gate in two minutes you will reach Pasar Baru, the central market of Banjarmasin. You can find many shops and small restaurants serving delicious local food. The room was clean and comfortable. The free Wi-Fi in the room and the lobby worked well. They served standard breakfast for Asian and Western guests, nothing special. There was a live traditional music of South Borneo, called “Musik Panting” played at the lobby in the morning. I had a problem with the shower in my room. Every time I used the shower the water sprung through the curtain so that the floor became wet all the time. I suggest that they fix the shower and the bathroom drain.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anwar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ecommercesbb, Ecommerce Supervisor at Swiss-Belhotel Borneo Banjarmasin, responded to this review, June 3, 2012
Dear Mr. Anwar,

Thank you for taking the time to give comments on Tripadvisor following your recent stay at Swiss-Belhotel Borneo Banjarmasin.

We would like to thank you for your compliments while you were staying with us, following your compliments about our good location, worked well Wi-Fi and clean and comfortable room.

We also would like to ask your apology for the shower. We have since reviewed our bathroom facilities and maintenance. Thank you for your suggest about it.

Really appreciate for receiving your feedback as it enables us to focus our continuous service quality improvement to our valuable guests. We hope that you will notice the changes when you return again.

We look forward to the opportunity of welcoming you back to Swiss-Belhotel.

Kind regards

Tjatur Ariefianto
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swiss-Belhotel Borneo Banjarmasin

Property: Swiss-Belhotel Borneo Banjarmasin
Address: Jl. Pangeran Antasari no. 86A, Banjarmasin 70234, Indonesia
Location: Indonesia > Kalimantan > South Kalimantan > Banjarmasin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Luxury Hotel in Banjarmasin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swiss-Belhotel Borneo Banjarmasin 4*
Number of rooms: 112
Official Description (provided by the hotel):
Swiss-Belhotel Borneo Banjarmasin is the first labelled international hotel in Banjarmasin. This 4 stars hotel is located in the city centre, directly opposite to a shopping plaza. This hotel approximately has a distance 24 KM or ± 45 minutes away from Sjamsudin Noor Airport.Managed by Swiss-Belhotel International, Swiss-Belhotel Borneo Banjarmasin Hotel offers 134 fully-furnished rooms; Superior rooms, Deluxe rooms, and Executive rooms.Room amenities including satellite TV, safety box, IDD telephone line, mini bar, individually-controlled air conditioning unit, coffee and tea facilities, high access LAN cable and Wi-Fi connection, hair dryer and extra bed (upon request).Dining at our hotel is an experience not easily forgotten. Taste the finest selections of international, Chinese and local Indonesian cuisine while you savor the beautiful Martapura River ... more   less 
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Also Known As:
Swiss-Belhotel Borneo Hotel Banjarmasin
Swiss-Belhotel Borneo Banjarmasin Kalimantan

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