Arrogant hotel, if you're an experienced traveler go somewhere else. There is cheaper and better quality elsewhere. I booked directly online. Poor customer service upon arrival. Almost like a resentful approach, as if they didn't want my business. After a long tiring trip, and going to my Standard room, had to go back to reception and ask them to turn the power on in my room. Ridiculous. Staff did not inform us we needed vouchers for breakfast and the pool. Silly, reception should have told us, and or given us the vouchers upon check in. The buffet breakfast was ok, Asian food was good. But the bacon and sausage was terrible. They cook eggs in the buffet area, but you have to sit down and ask staff for eggs. They do not serve you from the buffet area, so strange. The Standard room was big and clean, so was the hotel and pool. Shower was a hand hose in the bathtub and did not mount to wall properly. So had to hold the shower hose to wash Vietnamese style sitting down (sigh). The hotel is clearly getting old and lacking extra facilities. I noticed much older westerners (Americans and Australians) at this hotel and their bars. Aged 50-70 years. Also a small few Euro backpackers. The pool bar had many local ladies trying to "work" the older men at night (to buy more drinks or buy the women). I think their target market are people who want an Australian or western style hotel in Vung Tau. They rely on customers ignorant or complacent enough to pay the higher prices, and put up with poor customer service. But it's below average, even by Australian standards. The hotel bar also attracts working girls (if you're into that), did not like that. In Saigon HCMC, had a way better hotel, at a better price. Eg A&EM hotel has a computer in each room with free internet, much classier decor and feel. The local hotels are usually much more competitive and do those little extra things or have extra features so you have a pleasant stay and trip. Overall would not stay at the Rex again, and do not recommend. If you've traveled before and or familiar with the Asia Pacific region you will not be impressed. I don't think other young professionals would like it here.
- Official Description (provided by the hotel):
- Rex hotel is well-known in Vung Tau city of Vietnam as one of the first international standard three-star hotel. Located in central of beautiful city, within a few minutes walking to reach the Front beach and very close to many tourist attractions of Vung Tau city, REX hotel is ideally convenient for staying working, visiting, relaxing and shopping. Rex hotel comprises of 77 well-appointed guestrooms with stunning view over the sea, mountain and downtown of Vung Tau city. All the rooms are featured with a traditional and sleek design with warm furnishing. You can enjoy the fresh air and sea breeze from every private balcony. Lying in the white wooden lounger chair in the swimming pool area will make you feel most comfortable and really relax. Our obligation is to make REX hotel be "Your home away from home" when you go on vacation or business to Vung Tau, a beautiful coastal city. ... more less
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- Also Known As:
- Rex Hotel Vung Tau