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“A Haven in deepest rural Vietnam” 5 of 5 bubbles
Review of Emeralda Resort Ninh Binh

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Emeralda Resort Ninh Binh
Ranked #4 of 26 Hotels in Ninh Binh
Certificate of Excellence
Penang Island, Malaysia
Level Contributor
93 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“A Haven in deepest rural Vietnam”
5 of 5 bubbles Reviewed June 1, 2014

Resorts come in all shapes and sizes and are located in both popular and less accessible places.
The Emeralda Resort just outside Ninh Binh falls into the latter of these categories and I am assessing this on the basis of where it is. This is an area of Vietnam still in the very early stages of opening to the international travel market. If it is super-slick Bangkok-Manderin-Oriental-style facilities you need then this comes close but not quite. But that is not the point. If that's what you need, go to Bangkok. What Emeralda offers is a haven of luxurious peace and tranquility supported by a staff whose dedication to your contentment is unsurpassed.
There was nothing that was too much for them to do, be it extra items needed for the room, food requests, questions about the local environment or just general well-being, the staff in all areas of the hotel were absolutely fantastic.
The rooms are huge and well air conditioned. We had temperatures of up to 38c and were fine.
The chefs in both the Sen and Organic restaurants prepared food to an exceptional quality and were delighted for the opportunity to discuss the local dishes and even prepare special items to demonstrate their flair.
The hotel is set in extensive gardens which are a challenge for any gardener to keep up with but offer cool protection from the weather and variation in the different areas. We were in the "Bamboo Garden" which had its own mini pool
for the 7 or 8 rooms surrounding it and was within easy access to the food outlets and main buildings.
Take tours from this hotel and you will be transported into areas some tourists seldom go. Our tour guide Tang made a huge effort to "customize" our experience so we got to see places and activities during the rice harvesting few foreigners get to see.
Get a bicycle from the reception and take a ride along the dyke just near the hotel. The scenery is stunning. The Hotel Spa is also good and not overpriced. We were there for 6 days and were reluctant to leave. Midweeks are quite as many locals use this as a weekend getaway.
The Emeralda Resort is definitely worth the trip to get there. It took 4.5 hours from Ha Long bay and 3 Hours back to Ha Noi.
But go now, before it's discovered. There are plans to open an airport in Ninh Binh and then this area is going to open up.

Room Tip: Pick Bamboo garden or one of the gardens with its own pool.
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Jeremy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmeraldaNinhBinhGM, General Manager at Emeralda Resort Ninh Binh, responded to this review, June 1, 2014
Dear Valued Guest,

Thank you very much for taking time to write a helpful review.

We are very proud that you stayed with us for six days and enjoyed it to the fullest.

It was actually a joy to read through your long list of compliments concerning the room, restaurants, tours, spa, the warm service provided by our staff, and the tranquility our resort has to offer.

We will share your satisfaction with our team, who will be extremely happy to hear about that. I will also personally recognize Mr Thanh for taking such a good care of you.

We eagerly await the opportunity to welcome you back.

Best regards,
The General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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753 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (107)
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nj
Level Contributor
199 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 bubbles Reviewed May 30, 2014

We stayed at the Emeralda because we were taking a motorcycle trip around the Ninh Binh area. I especially wanted to visit Van Long Nature Reserve and was highly disappointed that none of the desk staff at the hotel could give me even the slightest amount of information about it—no brochures, no written material, nor could they even tell me what the park hours were. We had arrived in the late afternoon and were hoping we could walk over to Van Long before it closed, or visit it first thing in the morning, but I could get no helpful information from the staff here—I even asked three different people at three different times—nothing!

Otherwise, I would say that the resort is very pretty, quite spread out—we asked for and received a room near the main building. Our room was large, with a comfortable bed on a wide platform. We used the pool which was nice, but none of the other facilities.

We ate in the organic restaurant (the only restaurant which was open) but the food was good and breakfast was also good.

I would recommend the Emeralda as a good place to stay in the area.

Room Tip: Decide if you want to be near the main building, near a pool, near the restaurant, near the child...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ssgtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmeraldaNinhBinhGM, General Manager at Emeralda Resort Ninh Binh, responded to this review, June 3, 2014
Dear Valued Guest,

Thank you for posting your experience at Emeralda Resort Ninh Binh.

We are happy to learn that you loved our room, pool, and food, and found the resort a good place to stay.

Regarding your feedbacks that you could not get information about Van Long Nature Reserve, most of our staff are local residents who know Van Long very well, thus the incident you encountered might have been caused by the language barrier. There is also a map available to all guests at our Front Desk area.

Hopefully we will have an opportunity to host you again in the near future.

Best regards,
The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanoi, Vietnam
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed May 28, 2014

Thanks to Emeralda, we had a wonderful time in Ninh Binh. This resort is the most wonderful resort have ever been to. This is also the first time I want to write a review on trip advisor. We had received my good review for this resort from my friends but when we arrived here we just amazed.

It's not very far from Hanoi. Just around 100km away and will take you 1:40 h driving by private car. I drove my self. The free way to Ninh Binh was really nice. Upon arrival we 've been welcomed by Front office manager with wet tissue and tea. They provided a free buggy to take us to our room. The resort is roughly 16 hecta, huge !!! Our room is in cluster Trung which have a small swimming pool just infront of our room. Another good point. When we came to the room ( Emeralda Deluxe Room) I felt really really relaxed by the fragrance oil they sprayed earlier and AC is on for a long time. The bed was so comfy and the bathroom is where I like to stay the most of my time.

I strongly reccommend people who has short visit at the weekend or weekday to spend the time here in Ninh Binh. You can also travel to Trang An and Bai Dinh Pagoda or Van Long Wetland Nature Reserve. Hope you will haev a great great time here with Emeralda Resort!!!!!

Room Tip: Go for Deluxe Room. This is amazing and the most beautiful room in the resort.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmeraldaNinhBinhGM, General Manager at Emeralda Resort Ninh Binh, responded to this review, June 2, 2014
Dear Valued Guest,

Thank you very much for giving your kind compliments.

It is our utmost pleasure to have given you such a great weekend getaway that, for the first time ever, you could not help sharing your review with other travelers.

We are particularly delighted to hear that you were impressed with our Deluxe Room and its amenities, among other facilities and services.

Hopefully Emeralda Resort Ninh Binh has become your favorite address, and we will have the honour to accommodate your future visits.

Best regards,
The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ho Chi Minh City, null, Vietnam
Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed May 27, 2014

Nice and unique design with Vietnamese style. Great location, easy to visit Van Long cave. The resort is covered with the green of local tree and flowers. Staffs are friendly! There are two choice for swimming pool. In door and out door. I really enjoyed this!

  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank LongChau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmeraldaNinhBinhGM, General Manager at Emeralda Resort Ninh Binh, responded to this review, May 29, 2014
Dear Valued Guest,

Thank you very much for your kind compliments.

We are glad to read that you had an enjoyable stay with us.

Looking forward to hosting you again at Emeralda Resort Ninh Binh.

Best regards,
The General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sussex
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed May 8, 2014

We have spent a few days at the Emeralda. Although we were told that the hotel was full (there are currently Buddhist festivities across the country and apparently a lot of people were at the hotel to participate at ceremonies at the local pagoda), it still feels very calm and quiet.
The room is very pleasant, With huge pillows (very unusual for Asia!), and a veranda on the back with views of the gardens and, behind, the nearby limestone formations. Very picturesque.
Food is good (we stuck to the Vietnamese menu, so I cannot comment on the Western food), with rather fun desserts (the English translation on the menu is impossible to understand, so I chose randomly but was not disappointed).
I tried the spa, which was wonderful. The best treatment was the foot massage, where my feet and lower legs were scrubbed, massaged and oiled, followed by applications of little packs of hot herbs. Amazing!
We didn't do many excursions as we were here to rest, but did take a boat tour of the nearby limestone outcrops. This is a short walk from the hotel and can be done as a half-day independent trip (no need to go through the hotel).
The one small drawback is breakfast. The buffet isn't bad at all, with the usual choice of Vietnamese, Chinese and Western dishes but the choice of fruit is limited, and the staff's poor grasp of English made it difficult to obtain fresh hot coffee (the coffee they have in flasks was tepid).
All in all,

Room Tip: Try to have a room in one of the clusters with a pool. Bamboo and Areca are well placed between the...
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank susalaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmeraldaNinhBinhGM, General Manager at Emeralda Resort Ninh Binh, responded to this review, May 11, 2014
Dear Valued Guest,

We are very happy to read your extremely generous review.

It is wonderful to hear that you liked our room, food, and spa, and actually enjoyed your stay at Emeralda Resort Ninh Binh despite some inconveniences caused by the language barrier. We do apologize for these inconveniences, as well as for the buffet breakfast that was not able to exceed your expectations.

Looking forward to welcoming you back to our resort in the nearest future.

Best regards,
The General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bonn
Level Contributor
45 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed May 6, 2014

Emeralda Resort is a big and widespread compound consisting of multiple bungalows. The resort is located near excellent excursion destinations which can be booked at the hotel. Prices for the tours are expensive though. In spite of the fact that the resort was fully booked the staff seemed to be extremely well organised and managed to accomodate each and very request. Rooms are clean and quite. Food quality in the Organic Restaurant (not organic at all) is very good. Same verdict for the pool. However, the main dining room (serving breakfast) is with full occupancy very loud and is spreading the charme of a railway station restaurant. All in all to be repeated. Last suggestion for improvement: Minibar and coffee in the room should be more generous and of better quality.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank evagoras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmeraldaNinhBinhGM, General Manager at Emeralda Resort Ninh Binh, responded to this review, May 7, 2014
Dear Valued Guest,

Thank you for posting your kind review on Emeralda Resort Ninh Binh.

We are delighted to know that our rooms, pool, Organics Restaurant, and especially staff service lived up to your expectations.

Your comments on the mini bar are well noted, and we will find ways to address that area very soon.

Last but not least, please accept my apology for the uncomfortable experience you had at Sen Restaurant during our peak period.

We are looking forward to welcoming you back and being able to show you our improvements.

Best regards,
The General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanoi, Vietnam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed May 6, 2014

It gave us so relax and comfortable time. The hotel is very large with much green. We could enjoy bird singing and quietness. The organic restaurant is nice even though the price is a little expensive compared to local restaurants in Hanoi. The hotel is far from the center of Ninh Binh city and many famous sightseeing spots, but one of the cruise spots, Dan Long is very close to the hotel. What I was not satisfied was housekeeping. Their services were not enough nor up to the standard of 5 star hotels. But totally my wife and I were satisfied with the stay.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Takashi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmeraldaNinhBinhGM, General Manager at Emeralda Resort Ninh Binh, responded to this review, May 6, 2014
Dear Valued Guest,

Thank you very much for your kind review.

It is wonderful to hear that you and your wife had a relaxing stay at Emeralda Resort Ninh Binh.

I will share your comments with our Housekeeping team in order to make sure we keep improving our service.

We are looking forward to having the opportunity to welcome you back.

Best regards,
The General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Emeralda Resort Ninh Binh

Property: Emeralda Resort Ninh Binh
Address: Van Long Nature Reserve | Gia Van Commune - Gia Vien District, Ninh Binh, Vietnam (Formerly Ana Mandara Ninh Binh)
Phone Number:
Location: Vietnam > Ninh Binh Province > Ninh Binh
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 26 Hotels in Ninh Binh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Emeralda Resort Ninh Binh 4*
Number of rooms: 172
Official Description (provided by the hotel):
Discover an oasis of calm in the first imperial capital of Vietnam, Ninh Binh; perhaps the most historic province in northern Vietnam. Only 90 kilometres from Hanoi’s centre, you will find a more leisurely pace of living.Nestled in the Van Long Nature Reserve- a primeval tropical forest- and surrounded by spectacular mountains, the Emeralda Resort Ninh Binh has been built and furnished in the style of traditional Tonkin Vietnamese villages, but with modern comforts and environmental commitment.Wake up to a mountain view from an elegant superior room orupgrade to, and make yourself comfortable in, an Emeralda deluxe room, including spacious bathrooms with garden views and an outdoor shower and a private terrace where you can stretch out on a comfortable armchair and sip a cup of tea among nature.Discover Ninh Binh’s attractions by bike is a great activity for the whole family -, stimulate the senses with rejuvenating treatments for mind and body at Spa LaCochinchine, re-charge yourself in the fitness center, mini golf course or hang out with the kids in the four outdoor pools and indoor heated pool.Choose from mouthwatering Vietnamese specialties or healthy international favorites in our three restaurants and bar, or enjoy the weekend BBQ night at the pool bar, where an extensive cuisine awaits.Our two conference rooms – Van Long and Van Trinh - can accommodate up to 450 attendees for international conferences, company meetings or team building sessions. Take advantage of the modern audio-visual equipment. ... more   less 
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