This IS a nice hotel, a fine establishment! But, I was less impressed by the service...the atmosphere... We felt under pressure from the off to buy tours through the hotel. When we shopped around, we found the prices to be extortionate and accordingly booked them independently. We were immediately in the bad books following same and it was obvious that the initially enthusiastic staff cooled off city consideranbly.
Additionally, I contacted the hotel in advance of our stay to request a train be reserved for our trip south to hue. I was told that no trains were available, that they were booked out and the idea of a train ro hue was dismissed by the member of staff
I was offered a bus ticket through the hotel. This was 4 wks prior to our visit and ultimately we went to the train station ourselves and got two tickets for the trip to hue the day before. Pure lies from the hotel and damn right money making ploys. I dont appreciate it and would encourage others not to stay here based on same.More
- Free Wifi
- Free Parking