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Amazing Halong Bay

I highly recommend this wonderful cruise on a luxurious “junk”! Beautiful scenery in this world... read more

Reviewed yesterday
Ladyangis
Great cruise!

Orchid #2 was a beautiful boat with an awesome cruise. Jerry and Colada were both great! Wonderful... read more

Reviewed yesterday
Dani M
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Blaine, Minnesota
via mobile
Read all 1,226 reviews
  
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Reviewed 4 weeks ago

Very good/ excellent services under the manger Mr.Jerry and Mr. David. Keep it up. I will recommend this cruise when I'm back in India to my friends, my business company and relatives

Date of experience: January 2020
Thank Ashwani678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OrchidCruises, Guest Relations Manager at Orchid Cruises, responded to this reviewResponded 2 weeks ago

Dear Ashwani678,

Thank you for your comments regarding your stay at Orchid Cruise Ha Long Bay.

We greatly appreciate reading about your last experience and happy to learn that your stay has met your expectations.

If you need any further assistance, please know that you can always reach us at info@orchidcruises.com

It has been a pleasure to be able to serve you and we really do hope that we have left a good impression on this trip of yours to Vietnam. We sincerely hope to always have your support in the future.

Warm regards,

Mai NGUYEN - Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

I took the Orchid Cruise with my mother, and from the moment we came on board we were warming greeted by smiling and waving crew! Where to begin... let’s start with staff impressions. Very wonderful! Tim was very attentive to us every time we entered the dining restaurant and the rooftop deck bar for our cocktails during happy hour. He has a warm presence and always asking if there is anything we need. Jimmy also took very good care of us while aboard, and we appreciated the very good service! David, the cruise manager, was an excellent master of ceremonies we were always laughing and entertained by his explanations and stories. The dinner presentation was superb especially when they brought out a course fit for royalty lowering the lights and candle lighting pineapples for presentation. We loved our cabin, it was so beautiful and the openness of the view onto Ha Long Bay from our balcony was so majestic. There were lots of activities and plenty to do for the itinerary. Exploring the cave in land, and tai chi in the morning, kayaking, swimming, fishing, and cooking demonstration! This was an experience my mom and I will never forget, from the excellent care of the staff and crew particularly Tim, Jimmy, and David, to the majestic surroundings of Ha Long Bay, to the luxurious ship with cruised around in! Thank you so much Orchid Cruises, I definitely recommend this luxury liner, it’s truly a 5 star experience!

Date of experience: January 2020
2  Thank OutOfOfficeLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OrchidCruises, Guest Relations Manager at Orchid Cruises, responded to this reviewResponded 2 weeks ago

Dear OutOfOfficeLife,

Thank you for sharing with us all on Trip Advisor your latest experience at Orchid Cruise Ha Long Bay.

First of all, thank you for your kind review, it is certainly rewarding for the entire team to receive such positive comments.

Please rest assure that your compliments will be share with related individuals in order to encourage them to always do their best to ensure our guests' stay is no less than memorable.

We send you our best regards and thank you once again for having chosen Orchid Cruise Ha Long Bay. We are certainly looking forward to welcoming you back again to our out-of-shore home. You can always contact us directly at info@orchidcruises.com for any support.

Yours sincerely,

Mai NGUYEN - Guest Relations Manager

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Reviewed 4 weeks ago

Good quality boat, very professional on board staff, and the shorter transfer from Hanoi than other options to Ha Long Bay made this a good choice for the one night/two day trip. An easy and very comfortable way to get an insight into Ha Long Bay within the constraints of time and the nature of cruising. I've been to Phang Nga Bay several times which has some similar characteristics. Less speed boats compared to that in this Lan Ha Bay part of Ha Long and a well developed, packaged cruising experience for clients from around the world.

Date of experience: January 2020
Thank Journeyman56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OrchidCruises, Guest Relations Manager at Orchid Cruises, responded to this reviewResponded 2 weeks ago

Dear Journeyman56,

Thank you for your comments regarding your stay at Orchid Cruise Ha Long Bay.

We greatly appreciate reading about your last experience and happy to learn that your stay has met your expectations.

If you need any further assistance, please know that you can always reach us at info@orchidcruises.com

It has been a pleasure to be able to serve you and we really do hope that we have left a good impression on this trip of yours to Vietnam. We sincerely hope to always have your support in the future.

Warm regards,

Mai NGUYEN - Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The whole trip was amazing, the staff was incredible. They were all so helpful and accommodating. My sister and I are very picky eaters and they would make food special to accommodate us. The staff that stood out the most was Sunny, Jerry, Martin, Tony, and Leo. I can’t thank them enough for being so helpful! Along with the staff being awesome, the scenery was beautiful in Ha Long Bay. I recommend the 2 night stay so you can do the bike riding on one of the islands!

Date of experience: January 2020
Thank Seangriffith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OrchidCruises, Guest Relations Manager at Orchid Cruises, responded to this reviewResponded 2 weeks ago

Dear Seangriffith,

Thank you very much for spending your precious time to share with us such a positive review of your recent trip with Orchid Cruise Ha Long Bay.

We are absolutely delighted to see that you enjoyed your stay and it will be a pleasure to share your comments with the rest of the team. Our everyday goal is to offer a memorable experience to our guests by leaving the best memories of their stay in Vietnam.

We wish you best of lucks in the future, and we will be more than happy to welcome you again one day at the Orchid Cruise Ha Long Bay. You can always contact us at info@orchidcruises.com for any assistance.

Yours sincerely,

Mai NGUYEN - Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We had a 24 hour - over night adventure on Orchid #3 with Ronald Cinco and his crew.
Ir start with a very attentive crew, beautiful rooms, great food, trip to the cave, Kayaks in the morning, beautiful sunrise over the mountains.
This is a must!!!
Orchid # 3 with Ronald, not any other Orchid......
Enjoy!

Date of experience: December 2019
1  Thank Uri B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OrchidCruises, Guest Relations Manager at Orchid Cruises, responded to this reviewResponded 2 weeks ago

Dear Uri B,

Thank you for your comments regarding your stay at Orchid Cruise Ha Long Bay.

We greatly appreciate reading about your last experience and happy to learn that your stay has met your expectations.

If you need any further assistance, please know that you can always reach us at info@orchidcruises.com

It has been a pleasure to be able to serve you and we really do hope that we have left a good impression on this trip of yours to Vietnam. We sincerely hope to always have your support in the future.

Warm regards,

Mai NGUYEN - Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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