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“amenities lacking;smoking room”

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Victoria Can Tho Resort
Ranked #1 of 44 Hotels in Can Tho
Certificate of Excellence
Memphis, Tennessee
Level Contributor
235 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
“amenities lacking;smoking room”
3 of 5 bubbles Reviewed December 3, 2012

This hotel sets aside about 6 rooms as non-smoking. Those rooms have an undesirable view, blocked by a roof line. The hotel needs to get wit the times and become a non-smoking hotel, or else relegate the smoking guests to the inferior rooms. When we checked in, we were told our room was non-smoking. Arrival in the room revealed a musty smoky odor, as well an ashtray. When we requested a non-smoking room, we were shown the rooms with the blocked views. The tub is very narrow and there is no separate shower. Showering in the narrow tub required a balancing act; very unsafe feeling for someone in her 60s. There was only one bar of soap for 2 persons, and it had to be moved from sink to tub. Towels were limited to 2 bath, hand and wash cloths per person. The only reason to stay here is access to Mekong Dela tours. Can Tho itself is best enjoyed at dusk from the top floor of a restaurant overlooking the river.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank cbellehu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XuanThu, General Manager at Victoria Can Tho Resort, responded to this review, December 16, 2012
Dear Memyself23,

We are sorry to learn about your unpleasant experience.

There are many non-smoking rooms in our resort but they were mostly occupied, especially the ones with nice view, therefore we could not offer.

Kindly accept our apology for the inconveniences.

We look forward to welcoming you back to Victoria Can Tho Resort.

Yours sincerely,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,290 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
London, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed December 1, 2012

Although we weren't staying here we did go to the cooking school and would recommend it!
It isn't cheap - approx $40/ head but it was certainly more sophisticated cuisine than the other cooking school we did.
We had a chef you ourselves and we very much enjoyed eating our dishes on the terrace afterwards with a nice chilled bottle of wine!

  • Stayed November 2012, traveled as a couple
    • Value
    • Service
Helpful?
1 Thank SarahPhilip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Level Contributor
94 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed November 30, 2012

French colonial hotel, attractive building in nice grounds. On the river, with a shuttle boat into town. Decent pool, with nice deck for lounging. Really good restaurant, and teak bar area. Feels a bit like Raffles in Singapore. Staff very friendly and service level genuinely high - operates at international standards. Highly recommended. If you're looking for a place to tack on a few extra days to relax at end end of a trip, this place would be good.

Stayed November 2012, traveled as a couple
Helpful?
1 Thank HolidayJunkie99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XuanThu, General Manager at Victoria Can Tho Resort, responded to this review, December 16, 2012
Dear HolidayJunkie99,

Thank you for comments.

We are happy to learn that you did enjoy your stay in our resort.

We hope to have a chance to welcome you back to Victoria Can Tho Resort.

With kind regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed November 22, 2012

This magnificent property is right on the Mekong river and has it's own renovated junk for river tours or just an hour or two on the river in the early evening. Rooms are very well appointed and timber flooring. The building has terrific architecture and colonial style. The restaurant was very good and not expensive like some can be. Watch out for the Mozzies and keep your balcony door shut!

Room Tip: A room that faces the river, upper floor is best.
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank tim1957tim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ho Chi Minh City, Vietnam
Level Contributor
123 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
5 of 5 bubbles Reviewed November 20, 2012

A lovelz place to staz ß unfortunatelz mz companz has taken it off the approved list as the rates are just too expensive now. Even so ß I still come here for dinner.. Mist interesting to wander around at night

Room Tip: I enjoz to come here for dinner now
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  • Stayed June 2012, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire, England
Level Contributor
49 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed November 17, 2012

Fascinating place – the hotel is an attraction in itself. A piece of French colonial architecture, I'm told. In most ways, sympathetically preserved, although the modern sun loungers around the pool spoiled the view a bit. Charmingly worn parquet floor in my bedroom, beautiful tiled floors in public areas, elaborate staircase, dark wooden furniture everywhere. I felt strangely inclined to wear a linen suit and Panama hat, and smoke a cheroot. And I don’t smoke or know what a cheroot is. The hotel doesn’t lack modern amenities though: air conditioning, nice bathroom, nice bed. I wish I could have stayed longer.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Robert16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem, Israel
Level Contributor
117 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed November 16, 2012

Recently stayed 1 night on a trip to the Mekong Delta and unfortunately we were there too shot a time to fully enjoy this hotel. The design is old colonial style with modern amenities. The pool was lovely and the service first rate. Try stayiong at least 2 nights.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Normanzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Victoria Can Tho Resort

Property: Victoria Can Tho Resort
Address: Cai Khe Ward, | Ninh Kieu District, Can Tho 32, Vietnam
Location: Vietnam > Mekong Delta > Can Tho
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Can Tho
#2 Romantic Hotel in Can Tho
Price Range (Based on Average Rates): $
Hotel Class:4 star — Victoria Can Tho Resort 4*
Number of rooms: 92
Official Description (provided by the hotel):
Located in the heart of Mekong Delta, Can Tho is home to charming riverside landscapes, green paddy fields, floating markets and myriads of canals. Experience a sunrise or sunset cruise on board the Lady Hau, a traditional wooden rice barge to the floating market. Set in a magnificent garden on the banks of the Hau River, the colonial architecture of Victoria Can Tho Resort complements the natural beauty of the environment. ... more   less 
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Also Known As:
Victoria Can Tho Hotel Can Tho
Victoria Hotel Can Tho

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