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“What a great stay!” 5 of 5 bubbles
Review of Nam Mon Hotel

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Nam Mon Hotel
Ranked #14 of 44 Hotels in Can Tho
Melbourne, Australia
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“What a great stay!”
5 of 5 bubbles Reviewed December 15, 2012

We are just back from two weeks in Vietnam and wanted to recommend this hotel to all travellers who are going to stay in Can Tho. We had such a great time here, mostly thanks to the hotel staff & manager. Booking our room was really easy, prompt feedback from the manager even when we changed the dates after the initial booking. The hotel exceeded our expectations, the room was stylish, cosy and very clean with a very nice bathroom. The highlight was cycling every day to the town centre (a 10-15 minutes ride from the hotel), we had so much fun riding in the traffic!! The staff were extremely helpful with everything, they booked our bus to HCMC and organised an outstanding private tour to the floating markets with the best guide ever, Wing, she is wonderful! They also recommended a good place for massages. We had an amazing time and would like to thank Brian and all the staff once again!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Yukiko80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trucle, Owner at Nam Mon Hotel, responded to this review, December 16, 2012
Dear Guest

Thank you for the wonderful review. We appreciate your time and effort in putting a feedback for us and to also let our future guests know of our service. We hope you had a wonderful time in Can Tho and had brought back many lovely memories.

Best Regards
Bryan & Truc
Hotel Owner
Nam Mon The Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

168 reviews from our community

Traveler rating
    80
    56
    19
    7
    6
See reviews for
24
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Vietnamese first
  • Any
English first
Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed November 26, 2012

Clean hotel with simple rooms but very helpful staff. They spoke good English and were extremely helpful in helping us find local restaurants, reliable taxi drivers, and transportation from Can Tho. It is outside of the city center but across from a good family restaurant. It is only a few blocks away from the river where you can start your floating market tour. It is a fairly quite place due to its location.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Miranda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trucle, Owner at Nam Mon Hotel, responded to this review, December 10, 2012
Dear Guest

Thank you for the wonderful review. We appreciate your time and effort in helping us with the review. We are constantly improving our services and amenities to give our guests a memorable journey.
Recently we had implemented a motorcycle tour for our guest who stays with us. Any of the guests who check-in into our hotel will receive 1 FREE tour by motorcycle with an english speaking rider pillion the guest to the City Centre for a 3 hours tour. The tour consist of tasting local delights, visiting places of interest and get to know more about the city. In addition, the riders are mostly from the local university whom is trying their very best to communicate in english. The only way to experience Vietnam is only by getting on the motorcycle.

We provide this adventure without you paying additional cents. And most importantly It is our best and signature to our guests.

Again, We wish you had a wonderful trip in vietnam and we hope to see you again in the future.

Best Regards
Bryan & Truc
Hotel Owner
Nam Mon The Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Diemen
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed November 24, 2012

Modern clean hotel. Room are basic but this is outshined by the friendly staff who have been very friendly and helpful during our 3 day stay. They speak very good English and provided many good suggestions for restaurants and sightseeing. We took the floating market tour provided by the hotel staff. This was a private tour and was a very memorable experience.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trucle, Owner at Nam Mon Hotel, responded to this review, December 10, 2012
Dear Guest,

Thank you for your wonderful review. We totally agree with you that we hope that all of our guest should cycle around to see the true beauty of vietnam. Though we are located far away from town, however we want our guest like youself to enjoy in the local scene where you get only local delights, people, and environment which makes you like a local. We do tours different from others which makes us different. Imagine taking a photograph in the floating markets with full of tourist as your backdrop. We focus on our guest's needs hence we plan and organize to bring our guest out of the tourist scene. We focus on a less tourist environment. Of course you have seen us through and we believe you had an enjoyable time with us. We wish you the best for the rest of your travel and hope to see you in the future again.

Best Regards
Bryan & Truc
Hotel Owner
Nam Mon The Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerpen, België
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 20, 2012

We had a nice time in this friendly hotel. The staff was very helpfull! Its a couple of miles outside the center village but you can maken use of their free bikes. You have to cycle here in vietnam! Really an experience! Try an excursion to the floating market offered by the hotel! We had a guide named Wing and she was amazing! She could really speak good english. You will enjoy your stay here!

  • Stayed November 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bertclaes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trucle, Owner at Nam Mon Hotel, responded to this review, December 10, 2012
Dear Guest

Thank you for the review, We thank you for staying at our hotel. And you've had given us a chance to prove to you about our service. Like we always mentioned that we are constantly improving our services and amenities. Many ideas suggested to the hotel and staff. We want to make our hotel an interesting and adventurous place to stay. We focus on service experience and we break free the language barrier for our guest to get what you want. The best service and experience you deserve most.
At the same time, we wish you had a wonderful time in Vietnam and enjoy the rest of your travel itinerary.

Best Regards
Bryan & Truc
Hotel Owner
Nam Mon The Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pgh, pa
Level Contributor
187 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 bubbles Reviewed November 4, 2012 via mobile

I would have to rate this hotel very high with regards to service. From the reception to the owner/manager they do everything right. The small boat tour was wonderful and the price was reasonable. Owen/Hiu was a fantastic guide with excellent english skills. Didn't see anther tourist till we hit the rice noodle factory which was very interesting. Slow leisurly boat ride through tohe countryside is a high light. Breakfast on shore was very good with alot of choices. We rented a moto and toured the city center which was not far away and there's plenty of good local restaurants to choose from. They are adding a second hotel across the street. Walking distance to the river if you want to have a stroll and there's a Big C market about 1k away. Great little gem of a hotel with helpful friendly staff.

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank drifter1dc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trucle, Owner at Nam Mon Hotel, responded to this review, December 10, 2012
Dear Guest

We hope we did not let you down. At Nam Mon The Boutique Hotel, We give our guest the best service experience. We listen to what our guest's needs and applied to it. We focus on our guest so that you can enjoy and have the best experience for life in memory.
First of all, We want to take this opportunity to thank you for the wonderful review you had posted. We appreciate your time and effort. The less tourist which we promise you that you will not see a single tourist during your floating market tour and again we did it. Bringing you to a less touristy environment is the best we can do for you. The best way to experience like a local. while other tours are usually packed with tourists. We do it the professional way however without you, we wouldn't had make it. you gave us a chance to prove to you.
Lastly we hope you had a wonderful time here in Can Tho and wish you the best for the rest of your itinerary.

Best Regards
Bryan & Truc
Hotel Owner
Nam Mon The Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed November 1, 2012

probably its location is not the very best you can think of in can tho but its definitely worth it.

its a bit of a startup hotel, the owner is from singapore and speaks great english. he will make sure you'll have a good time, he knows this is crucial to his business.

we've book a suite room at the very last minute and we arrived by bus from saigon. just forget about getting a cab or a motorbike to get to the hotel from the bus station, it will take about 20min by walk and the route is pretty easy.

at the second day we decided we want to get a tour in the mekong. nguyen (forgot his name sorry man :( ) woke as up around 4 in the morning and when basically spent the whole day cruising the mekong, stopping by fruit farms. nguyen is definitely one of a kind, he speaks great english and will go deeper into explaining you everything about vietnam. we truly felt like we could connect to him more than on a strictly professional level, we couldnt remember any other time we felt like this while travelling around in vietnam so to us this was the real added value we got from the experience.

we had already thought about getting to the centre and booking a mekong tour in one of the agencies but we paid about 35 dollars per each for the whole day, food and drinks included, and it wasnt one of those tours when you get to share the boat with 20 more people so it was a good choice, if you're not on a very strict budget.

it might take some time to go to the center really but its a good walk, you get to see the city itself.

probably the best customer service we experienced while bumming around in vietnam, good choice indeed if you dont mind walking a bit.

Room Tip: probably its best to get one at the back of the building. the main road is pretty busy at all times...
See more room tips
  • Stayed August 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bum_around2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trucle, Owner at Nam Mon Hotel, responded to this review, December 10, 2012
Dear Guest

Thank you for the longest and wonderful review for Nam Mon The Boutique Hotel. We want to do everything right for our guest at Nam Mon. Hence you had given us a chance to prove it again.
First of all we would like to take this opportunity to thank you for your wonderful stay with us. Being a person who has been in the service industry for more than a decade led me to one conclusion which is to "listen to your customers". We know we need to put this sentence in good use. We are always listening to what our guest says. As a hotelier, we are always trying our best to provide our guest a good environment to sleep, eat and enjoy. Be it whether you're on business or leisure, We always hope you too have a good time while staying with us. Even though we are far, we provide free bicycles and free motorcycle tour 3 hours in the city when you check in. a way to see vietnam,
We wish you the best for the rest of your journey in Viet Nam.


Best Regards
Bryan & Truc
Hotel Owner
Nam Mon The Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed November 1, 2012

The room which we got supposed to be one of their best rooms. The odour there was just awful. It was probably from moldy bathroom. The floor in bathroom was really dirty, I wouldn´t go there barefoot. And also location of hotel is not so good - no walking distance to city centre. We have traveled for 3 weeks in Cambodia and Vietnam and this was the worst hotel which we have stayed in.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Kac555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trucle, Owner at Nam Mon Hotel, responded to this review, December 10, 2012
Dear Guest

We are sorry to hear about the bad experience you've had. Again We thank you for the review which you made for us to realize and improve. We found out issues, rectified the problems and we also did some renovations in the room. We apologize for any inconvenience caused during your itinerary. We are ready to give you a free stay the next time you visit Can Tho again. We believe in providing resolutions and most importantly making our guest happy and satisfy.
Thank you once again for the review, your review had make us realize and become stronger.

Best Regards
Bryan & Truc
Hotel Owner
Nam Mon The Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Nam Mon Hotel

Property: Nam Mon Hotel
Address: C233/4 Nguyen Van Linh Street | Hung Loi Ward, Ninh Kieu District, Can Tho, Vietnam
Location: Vietnam > Mekong Delta > Can Tho
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #14 of 44 Hotels in Can Tho
Price Range (Based on Average Rates): $
Hotel Class:2 star — Nam Mon Hotel 2*
Number of rooms: 10
Official Description (provided by the hotel):
Our refurbished property on early March 2014 offers a relaxing eco courtyard. with many plants and green furnishings to ensure you a laid back time. Our rooms are recently furnished according to our annual refurnishing to ensure our guests have a wonderful stay and experience.Nam Mon Hotel presents a quaint and colouful collection of comtemporary guestrooms with free wifi, city bikes, maps and bottle water. All rooms are equipped with LCD cable TV, high speed internet and wifi, A fridge and minibar and rain shower to ensure you a perfect's night rest. Nam Mon Hotel is also using energy saving products such as solar heating devices and LED lamps.The Hotel is located not far from the city centre of Can Tho. Guest may utilize our free city bikes into the centre, is also an interesting way to see the local life. Situated on Nguyen Van Linh Street, Nam Mon Hotel is conveniently located about 10 minutes away from the Bus station.The hotel also organize tours to the floating market, countryside bike tours and its 1st and Original "Bike & Bite Food City Tour" in Can Tho. We offer car and bike rentals at good rates and can be arranged at our tour desk. Barbecue facilities and a business centre are also available upon request. ... more   less 
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