Maybe it was the poor weather, maybe it is just us, and for sure it were our high expectations, fueled by their own website and some reviews: but we were very disappointed after our stay of 3 nights. It started on the 1st day; after staying in guest houses without pool, the kids were dying for a swim, but the pool was closed due too cleaning with, as appeared later, an overload of chlorine. With the exception of the manager and one male staff the rest of the crew was unattentive and sloppy. Most of them just hung out in front of the TV in the restaurant. On day 1 there was no sprite (but listed on the menu), no big deal if out of stock for one day, but on day 2,3 and 4 same thing, in spite of the 7-eleven close by. On day 2 no cocktails, as the maker was on leave that day...again no big deal, but for such a pretentious resort a laugh!
Family suite is nice for the parents, but the kids were put in a stuffy attic room without windows. So better to book 2 rooms.
Old Sukhitai is fantastic and the resort within an easy bike ride well located. So with some better management this is potentially a good place to go. But for now it does not deliver value for money.