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“Uninspired, unappetizing, unhelpful - but not unclean”

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Sukhothai Treasure Resort & Spa
Ranked #8 of 19 Hotels in Sukhothai
Hong Kong, China
Level Contributor
53 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Uninspired, unappetizing, unhelpful - but not unclean”
2 of 5 bubbles Reviewed February 16, 2013

Like a previous reviewer, we chose this hotel as it looked like it would be a cut above some of the other options in the area and because it was close to the historical park.

We found the experience to be a real let down, although with improvements this hotel certainly could have potential.

The location is about half way between "New Sukothai" (the centre of the current, modern town which is where all the restaurants and middle end hotels are) and Sukothai Historical Park. In reality, the two areas are about 15mins apart by tuk tuk. So staying at this hotel, you find yourself stranded at a fairly out of the way location which isn't significantly closer to the historical park than many other options.

The restaurant is - let's face it - bad. We are huge fans of Thai food, and ate very, very well throughout our trip. The restaurant here was an exception, serving both the worst and the most expensive meal we had on our trip. The atmosphere at the restaurant is pretty grim, with a large space, wedding style round table and covered chairs, and bright lighting. The food at dinner is extremely bland Westernized Thai food. The food at breakfast is middle of the road to be charitable. If you stay here, recommend you go out to the city centre to eat.

Many of the staff are eager to please, but a number seem very turned off by customer service and were not very helpful. The poor English of a lot of the staff was an issue, as well.

On the plus side, the resort is very green, the design is new (although I agree with another previous reviewer who felt it all looked pretty cheap underneath), the rooms fairly clean, and the pool area nice.

My impression was they had a lot of tour groups coming through, so perhaps don't need to work that hard to impress customers.

Overall, I feel there must be better options in the area and probably at a better price.

  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Carla G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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259 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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English first
Bangkok, Thailand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 20, 2013

I stayed here for two nights in January 2013, and I was very impressed. The staff was excellent, the room was very clean and spacious, and the pool was beautiful. It borders on rice fields, and you watch the sun set over the fields, which results in a spectacular view.
There was one minor problem, the actual cooking and frying happened in the restaurant itself, so after breakfast my hair and clothes smelled like I had been deep fried. Other than that, I absolutely enjoyed my short stay here!

Room Tip: Ask for a room looking out over the pool.
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  • Stayed January 2013, traveled solo
    • Value
    • Location
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Helpful?
Thank rrbangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Level Contributor
103 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed January 7, 2013

The travel industry is full of inflated claims – and hotels are frequent among the top offenders.
But here is something out of the ordinary—a hotel that can plausibly live up to its claim to be a treasure.

There is nothing over-the-top about this hotel – it simply offers a beautiful property on the edge of rice paddies; clean, good sized rooms; cavernous bathrooms with separate bathtub and rainforest shower; an excellent, varied (Asian and western) breakfast, and a landscaped 25 meter pool. Everything works as it should. And, the add-ons are actually valuable: free and fast wifi, free rides to the heritage site, free minibar, and friendly staff who try their best to accommodate guest needs, even those out of the ordinary.

The icing on the cake was that we paid less than US$60 per room (breakfast included) on a straight online booking on the hotel’s website, with no pre-payment required. Granted, this is the central plains of Thailand, but even by Thai standards—we felt like we underpaid.

Highly recommended.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank pamarx200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, USA
Level Contributor
101 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed December 21, 2012

We just spent two nights here and are quite happy with the hotel.

Our main reason of staying here is to visit the historical site, not for spa so cannot comment on what others said on this matter.

Location is good, near the old city yet far enough to be peaceful and quiet. Hotel provides free shuttle to old city any time we request and they pick us up within 5 minutes of calling.

Staff is friendly, some speak better English than others and we have no problem communicating with them.

The room is nice, big bathroom with separate shower and bath tub.

We paid 2000 bahts a night including breakfast, there is a fruit plate in our room, Mini bar included ( coke, cookies and chips) we think it is good value and will recommend it.

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
Thank AllensWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed November 16, 2012 via mobile

Good mattess, fine linins, midium soft pillow, cool aircond, hot shower and bath tub, free wifi in room.

Terrible systems in every ways, reservation, room services. I ordered breakfast around 10:00 am. It came at lunch time.

Twin deluxe room at 1,650.- is expensive for terrible services.

  • Stayed November 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Blogberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Sukhothai hotels

Iran
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed November 2, 2012

We stayed in this hotel in our way to the north of Thailand. There price was good and one can say that it is a good quality for money. Hotel has a beautiful open area entrance, especially at night. Hotel restaurant is good and with a modern decoration. We had made a mistake in our booking and had reserved our breakfast for only two but we were four people. Hotel was kind enough to provide all of us with the breakfast. Their breakfast is great. We were travelling with private van but it seemed like to be not easily accessible by public transportation. Room was specious and with modern decoration. Everything seemed to be new and room seemed to be renovated. We enjoyed the shower and the stylish bathroom in our room. We used the pool at the early morning and it was great. Hotel has a really nice spa but we did not have the time to use it. After checking-out we went to cite seeing at the historical park nearby in our way to the North, when we got a phone call from hotel. We were surprised to be informed that we have left a swimwear in lobby and they were kind enough to call us and we went back and pick it up. Hotel is surrounded by rice field with not fences. It is wild and beautiful scenery but a bit scary at the night. However, we noticed that guards were walking around and having watch over the hotel area around the clock. We enjoyed our stay.

  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
Thank HappyMoonChild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sukhothai, Thailand
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed October 20, 2012

Just spent 2 nights here and can only warn you not to chose this hotel. Their free wifi doesn't work half the time and when it does it is extremely slow. Trying to explain that it doesn't work is a whole other issue, as not one of their staff speaks English (don't get me wrong, I speak 5 languages myself and do not expect the whole world to speak English, but a hotel of this class should have staff capable of it). Also, I made an appointment for their spa to then be told that nobody was available, that I could come back 3 hours later. Their restaurant menu is very limited, with only a few Thai dishes on there. This is very unusual in Thailand, where you can normally get a good selection of local meals. The breakfast is also very poor by Thai standards. Lastly, their pool isn't particularly clean. So if like me, you chose this hotel because of its pool and spa, you'll leave utterly disappointed.

Room Tip: Don't pick any.
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  • Stayed October 2012, traveled solo
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank sarah m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sukhothai Treasure Resort & Spa

Property: Sukhothai Treasure Resort & Spa
Address: 321/3 Moo 3 Old City Muang, Sukhothai 64210, Thailand
Location: Thailand > Sukhothai Province > Sukhothai
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #8 of 19 Hotels in Sukhothai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sukhothai Treasure Resort & Spa 4*
Number of rooms: 78
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