I don't even know where to start with this hotel. It was one of the five hotels we stayed in on our 'Friendly Planet Travel Company tour and was by far the worse. It wasn't even in the same class as the others. It had potential because all the rooms are built over water with lilipads floating on top and a walkway that wrapped around the grounds so you could get to your small detached villa. this is where the charm stopped. Two of the members got rooms so bad it made one young girl cry and both of the parties had to be immediately moved. I think they rennovated some rooms but not those two. The question is, why were they even put in those rooms to begin with? Our room had been renovated, so it wasn't too bad with tile floors and newer paint. But when I showered, not even the shower curtain could keep the bathroom floor from completely flooding. It was a pain walking on the wet floor but we only had a couple of towels. I seem to remember T.V.'s but no channels in English. It made for a boring night since there wasn't anyplace in the area to go.
The restaurant was a joke. They took forever to serve people, got several orders wrong, charged too much for the dishes, and made pasta sauce out of ketchup and corn syrup (I should have known not to order Italian food in Thailand). Nearly everyone on our 20 person tour complained about it. Breakfast was worse. Tiny cut up hot dogs, cold eggs, almost no fruit, little selection, etc. The pool was a cloudy color with all kinds of objects floating on top. Didn't they know we were coming? It was so dirty that we didn't feel it was safe to swim in. The rooms ran out of toilet paper the first day but no one replensihed them. When I asked at the front desk for clean towels and more toilet paper the woman didn't give me any and none was ever delivered. I paid $3 to use the computer, which didn't work due to some virus issue, and when I complained, the woman behind the desk wouldn't give me a new code to use the computer next to the non-operational one. I finally had to pay another $3 and she gladly handed over another code. WTF???? The hotel wasn't close to much of anything, maybe one small restaurant a few blocks away, but I wasn't willing to walk through this dark and sparsly populated area. Oh and in the morning, I was awakened pre-dawn by some sort of loud music..sounded like a recording of a woman singing.(religious? church? Not sure of the source.) Moral of the story: Stay away from this hotel. There are too many good hotels in
Thailand to bother with this one. They don't seem to know what they are doing and my fear is that it was taint your otherwise wonderful trip.