This is a mid- 3 star hotel, and as other comment suggested, this hotel has seen its better day.
Our stay is superior room on 10th floor, viewed to the south. The room is quite a bit tired, but nothing too wrong with it.
Equipped with LED 32" TV is a plus, even in the basis category room.
The bed is comfy, the restroom is spacious, but again, a bit tired.
Breakfast is okay. A variety of food to select from.
Location cannot be beaten. Great for around town going.
The only problem with our stay is not the hotel & facility itself, but the staffs!
As we book our hotel via booking.com, our reservation didn't state directly if we got a two bed or a king size bed - room.
We need a king size bed, so we did call to the hotel the night before we travel, and the staff "confirmed" that we would have a king size bed room for our stay.
The next day we travelled all the way from bangkok for 5 hrs, just to realized that we got the two small bed room for our stay!
The staff could not help anything, he just said that there's nothing left in the hotel since its the peak period.
I then asked why last night your staff "confirmed" I've got the king size bed room, the staff replied he "didn't see any note or request mentioned that" !
All they could do is just send a staff to move the two bed together, we have no choice but to agree. However, after another 30 min waiting for the staff, still no staff show up for the bed moving.
So, we need to call to the staff at front desk again to urge them please come up.
All in all, I won't go back to this hotel again. For the money, there's plenty of betters hotel in this area.
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- Also Known As:
- Topland Hotel And Convention Centre
- Topland Hotel Phitsanulok
- Topland Hotel Convention Centre