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All reviews thai holiday comfortable stay very nice hotel on arrival good size great location suite
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3 - 8 of 35 reviews
Reviewed January 24, 2018 via mobile

Comfortable bedding. Best so far.
Everything was close to perfect for a new establishment
Meals not bad but staff training needed however.
Ordered entrees arrived 10 minutes apart Main course arrived I minute later!! Not even room on the table to fit it all. The staff have no English

Date of stay: January 2018
Trip type: Traveled on business
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2017 via mobile

We stayed here for 3 nights, staff on arrival were really helpful, check in was quick and smooth, the hotel is new and very clean and smart, we had dinner on our first night, the prices were reasonable and the food was good, 790 bhat for 2 stir fries and 4 beers, the pool is clean and well set out with a bar nearby, breakfast was ok, but mainly Thai food, we would have given this hotel 5/5 had it not been for the check out, we were checking out at 7am to drive to the airport, we had pre paid for the hotel on Expedia, the desk staff couldn't speak any English and tried to charge me double what I'd paid for the hotel for a meal, after a phone call to a manager they then refunded my card, we ended up paying cash for the meals as we really didn't feel confident paying by card.

Date of stay: October 2017
Trip type: Traveled as a couple
Thank Lindyann2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2017 via mobile

Very nice Hotel. I stop there when I go from Chiang Mai to Bangkok. 10 times better then the other budget solutions I have tried. Try out the Central World Mall nearby: Starbucks, Fuji etc. Will stay there again.

Date of stay: July 2017
Trip type: Traveled solo
Thank HarryStuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NattaakeV, ผู้จัดการฝ่ายต้อนรับลูกค้า at The Zense Boutique Hotel, responded to this reviewResponded July 30, 2017

Dear Mr. HarryStuck

Thank you for your feedback posted following your stay with us. We appreciate your nice feedback.

We hope to welcome you again at The Zense Boutique Hotel Phitsanulok in the nearest future.

Yours sincerely,
Ms. Wilaiporn Pamonsinrapatum
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2017 via mobile

I just spent one night here, it was a comfortable stay. Friendly staff, clean and comfortable bed. I had to leave the hotel before breakfast time, so, they gave me a nice breakfast box with tuna sandwiches, yogurt and fruit drink. Hotel had small swimming pool and restaurant. Though it is not in the town center, but it is on main road.

Date of stay: July 2017
Trip type: Traveled on business
Thank 185suwitl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2017 via mobile

We stayed at the Zense Boutique Hotel for 3 nights in a suite with a separate living room. The bed was very comfortable and we have a bath tub in the room as well. Overall it is a very clean and new property.
There is no gym at the hotel but the pool is nice and in good size. You can order from a small menu for breakfast with fruits and salad on the side. The flavor was just ok. Everyone at hotel was very nice and friendly.
TV was not working properly but it was fixed quickly. Housekeeper missed cleaning the room on the second day and there's no service in the evening. The location of the hotel is far from city center or any attractions. It's quite a challenge to get around if you have no car.
The price compared to other hotels in Phitsanulok is quite high for what you get. However if you like new and clean property, this might be the place for you.

Date of stay: June 2017
Trip type: Traveled with family
1  Thank JumpinPanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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