The service here is great from the moment you book to the moment you leave. The hotel is a lovely place with luxury bungalows, beautifully maintained grounds and a lovely infinity pool, which was occupied only by us and some lovely red dragonflies. They organise a private tour of the area, which I highly reccommend. The guide was informative and took care of us really well. Breakfast was included and was delicious. We could have anything we wanted, there was no limit. The only thing I would have reservations about are the outside bathrooms on the top floor of the bungalows. While a great design feature, these unfortunately attract a lot of mosquitos, so I would recommend taking a downstairs room. When we requested this, there was no problem in changing. The people there are so nice that when I ran out of gas in my motorbike, they went to bring me some. The hotel is near enough to the centre of things to be convenient, but also very quiet at night, so you get a great sleep. Top marks the quarter!